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CMP (Content Marketing Platform)

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  1. 1 vote

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  2. Can a due date please be added for the step that is assigned? Right now only the task due date is visible.

    2 votes

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  3. Its time consuming to have to complete the same fields in the same form from scratch everytime, for recurrent similar tasks.

    I want to be able to copy pervious work requests (regardless of status) to be used as a template to avoid duplicating field completion. I can see a "copy" button on WR's until the point they are accepted, then it disappears. I want to be able to do this on any WR regardless of their status.

    1 vote

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  4. When it comes to replies, we always have to tag users even if you are replying to a comment from that person. If you reply to someones comment and you dont tag them, they don't even get notified, which is odd as you're replying directly to their comment.

    It would be great if this could be updated so that it recognizes the people that were previously tagged, or who you are replying to. It's a bit tedious to always have to tag the same group of people.

    We do love the feature to reply to comments from your outlook inbox,…

    2 votes

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  5. Hi Team, when in Calendar view, the text of the Activities is always black no matter how dark the background iso the text easy hard to read. Could this be improved please? It´s really poor accessibility what we experience.

    Also the Date fields are quite cumbersome after the UX update - we always have to click twice to choose a date (typing the date does not work always for us). We would really appreciate an improvement here, e.g. to be able to switch the grid from days do months and years. Not being a UX expert but I believe this…

    1 vote

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  6. The ability to add field groups to multiple form templates allows modularity and easier form maintenance.

    Currently, you can create 'Field Groups', but this only applies to Library asset management.

    If it was possible to create a named field group and then add that field group to one or more form templates, this would save time and allow updating the 'field group' from within the fields tab of the CMPs back-end - automatically updating the field group across all form templates.

    1 vote

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  7. When creating form templates, I need to add fields that are hidden and pre-defined/selected so the requester doesn't see them, but they get added to their request. (In an ideal world, if some logic could be applied to them - e.g., if the user selects this field: choose X value for hidden field, else: choose Y).

    For example, if people fill in the 'Email' form, I would like to add the field 'emailField1' with the value True pre-selected. This means the user doesn't have to fill it in each time and it allows us to use the field for planning…

    1 vote

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  8. Would like to upload an asset to overwrite an existing asset immediately instead of going through creating versions as this is VERY time consuming. Basically like drag and drop in Windows Explorer, where drag and drop and it asks if you want to replace the file or not.

    1 vote

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  9. When using the ‘assignee’ filter, it would be nice if we could filter by team entities as well as individual users.

    As an example, a lot of our steps are automatically assigned to the ‘Web Team’. This works by anyone in that team completing the step when free. As a result, this means they do not get pulled through into this data, as the team is assigned to the step and not the user.

    Ideally, if filtering a team with 'assignee', it would be great if that pulled through the data of everyone in that team's completed steps and/or grouped…

    1 vote

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  10. The ability to reorder efficiency dashboard results (either by manually selecting and adjusting the order) or by ordering them with logic [high to low & vice versa, alphabetical (A-Z & Z-A), latest dates first, etc]?

    1 vote

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  11. Filtering workflow 'steps' on an efficiency dashboard so we can omit certain workflow steps from the efficiency dashboard chart.

    For example, if I set up a 'step bottlenecks' chart, it would be great to be able to filter by Step (is, not, is one of, is not one of). There are certain steps when spread out among many assignees, they start to clutter the chart.

    1 vote

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  12. In the content tab, the Preview shows content that has been uploaded - but if annotations/edits are made, there is no indication of this from the Preview screen. One must go into the editing/markup menu in order to see comments that have been left. It would be helpful to end-users if they could see a notification similar to "comments have been left on this content" from the Preview screen.

    3 votes

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  13. Our team is inundated with notifications - this has gotten to the point where everyone turns them off and we miss important updates on projects. If there was a way for an admin to configure what fields show on the notification email template we could GREATLY improve the notification feature to where it is actually usable/actionable. For example: on a 'new work request' notification, as an admin if I could configure all 'new work request' notifications to include some of the WRQ fields for improved understanding how urgent / who needs to review like 'template' 'priority' in addition to the…

    1 vote

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  14. Most clients are global companies, and need to have regional support for holidays and working days (e.g. Friday/Sat vs Sat/Sun)

    2 votes

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  15. Allow "Date" type fields to be searchable in the left-hand filter - not just labels, dropdowns, etc.

    3 votes

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  16. Role:
    Admin

    Issue:
    We are currently unable to filter by events/campaigns going live during a certain time frame.

    Desired Outcome:
    We'd like the ability to filter content calendar by launch or event dates happening within a specific month

    1 vote

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  17. Role:
    Admin

    Issue:
    There are currently three campaigns types in Optimizely CMP, which effectively act like (1) a main "parent" campaign, (2) a sub-campaign, and (3) a third-level campaign. In the system, they are all titled and referred to as 'campaign.'

    We'd like to be able to customize these titles so they are differentiated for users. So Campaign might still be the name of the first tier, but we'd like to call the second level a 'sub-campaign..' and the third-tier could be something else like, 'marketing initiative.'

    Impact:
    By creating these differing names, users will better understand the hierarchy in…

    1 vote

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  18. Role: Admin

    Issue:
    Currently, when authoring help text, there is no way to add a hyperlink.
    Desired Outcome:
    We'd like to be able to open up a simple WYSIWYG dialogue for Help Text that will allow a link title to be authored. If possible, we'd also like to have the option to bold, underline, and italicize text.

    Impact:
    Currently, teams are not able to share critical information (that's in the form of a PDF or webpage) with users because there is no way to author this in Help Text.

    1 vote

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  19. Role:
    Admin

    Issue: We'd like the ability to create a new field during workflow configuration, like what's avaialble in the Work Request dialogue.

    Currently, while authoring a workflow a user has to leave the entire workflow dialogue and go to the fields area to create a new field. Then the must come BACK to the worfklow to add the new field there.

    We'd like to havee the option to create AND ADD a new field right there in the workflow dialogue

    1 vote

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  20. Role:
    Admin

    Issue:
    At the moment, there is no way to document SLAs for sub-steps. We'd like to be able to do this in the same way that it is done for whole steps.

    1 vote

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