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CMP (Content Marketing Platform)

CMP (Content Marketing Platform)

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  1. When it comes to replies, we always have to tag users even if you are replying to a comment from that person. If you reply to someones comment and you dont tag them, they don't even get notified, which is odd as you're replying directly to their comment.

    It would be great if this could be updated so that it recognizes the people that were previously tagged, or who you are replying to. It's a bit tedious to always have to tag the same group of people.

    We do love the feature to reply to comments from your outlook inbox,…

    22 votes

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  2. We would greatly appreciate to be able to customise the notifications
    Examples:

    • Define content and details of the notification per Work Request Template. For example, we use some Work Request template only to capture e.g. Event data (not triggering any action) into our event master list in CMP. The notification "Your Request has been accepted" makes user believe that the event is accepted and will be supported (which is not true - we only accept it to create record of the event - Task).

    • Define custom message based on values provided in WRQ - e.g. custom message for ACCEPT of…

    2 votes

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  3. The field where you log time off is misleading - the 'note' field should be blank not pre-filled with 'PTO'. Screenshot attached.

    4 votes

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  4. AI reviewer functionality is only available under the description in the workflow not the comment area (see image attached). Outcome: make the functionality available in the comment area too

    5 votes

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  5. Summary: Enable the Duplicate Finder to respect folder context so users can scan for duplicates within a specific folder rather than across the entire CMP Library.

    Problem / Current Behavior: When a user navigates to a specific folder (e.g., Product Images) and clicks Duplicate Finder, folder-level filtering options disappear. The tool scans the entire library, returning duplicates library-wide rather than scoped to the selected folder. The vendor has confirmed this is working as designed.

    Requested Enhancement: Add the ability to scope duplicate detection to a selected folder, so results are limited to that folder's contents.
    Business Value:

    • Faster, more
    2 votes

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  6. Category: CMP – Content Marketing Platform / DAM Reporting & Exports

    Problem Statement:Asset reporting and exports from the Library/DAM currently cap the selectable date range at a maximum of 6 months. Users who need a complete view of their asset inventory cannot pull a single, full-history report. Instead, they are forced to run multiple time-boxed exports and manually merge them, which is time-consuming, error-prone, and does not scale as an organization accumulates more years of assets.

    Current Behavior:
    Reporting/export requires selecting a date range no wider than 6 months.
    To capture a full year, users must run two separate reports…

    2 votes

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  7. Our admins would like a way to set task naming conventions when creating a task in the CMP. Our idea is to have naming templates based on the campaign chosen, but theoretically this could also work where a naming template is auto-filled based on the needs of each company - a specific task template, workflow template, campaign, etc. could all prompt this.
    We need to be able to enforce standardized task names throughout all campaigns, so if a format could populate to remind users what to fill in, that would be ideal. The task name could even be an uneditable…

    4 votes

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  8. Ability to tag multiple owners for a task

    7 votes

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  9. Customer needs other business units in the company who do not use CMP to submit work requests. Allow for email to be captured through SSO, and for users to be able to submit a form using a Public URL. Recipients are then notified through Email notifications.

    8 votes

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  10. Field Types (beyond Label) to be added for Work Requests

    2 votes

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  11. For the across organization consistency, alignment and accuracy maintaining fields is a must have. To make it possible I should be able to pull the report with the information:
    - field name
    - field values / entries
    - field status (active/not active)
    - creation date
    - last modified (date)
    - last used (date)
    - no of usage
    - used in templates (templates' names)
    - used in records (records IDs)
    I should be able to pull this report for at leas 6 months date range.

    2 votes

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  12. 1) Current Limitation: The DAM/CMP Library UI restricts bulk metadata edits to a maximum of 100 assets at a time. There is also no native way to update metadata on existing assets via bulk update either through file-based import using unique asset identifiers or the UI.
    Use Case: Organizations managing large catalogues (100K+ assets) need to update metadata across thousands of assets for integration triggers, seasonal updates, data corrections, or onboarding. The 100-asset cap forces repetitive manual cycles, causing UI lag, rework, and human error. Many teams also maintain metadata externally and need a way to push updates back into…

    3 votes

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  13. In the attached screenshot you can see that text copied and pasted into CMP workflows carry with them the formatting from the origin document (highlights etc). Can this formatting be cleared for improved usability in the CMP?

    2 votes

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  14. Current Challenge:

    The current workflow automatically assigns all participants as watchers on every task. This approach results in excessive and often irrelevant notifications, creating unnecessary noise and reducing overall efficiency.

    Proposed Change:

    Update the default behavior so that no watchers are automatically assigned to tasks. Instead, individuals can opt in by adding themselves as watchers for tasks they wish to monitor.

    Result:

    Reduce notification overload for team members.
    Improve focus by ensuring only relevant updates are received.
    Empower users to control their level of engagement with specific tasks.

    8 votes

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  15. It would be helpful to have a default field in work request forms/briefs that encourage the user to highlight the size of a task (small, medium, large) and also express whether urgency is high, medium or low.

    9 votes

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  16. Allow more than one person to be assigned to a task (currently limited to 1 person or 1 team). This flexibility, already available in Requests, would help manage collaborative work more effectively.

    6 votes

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  17. Allow automatic reassignment of tasks when a user logs time off, so assignees are temporarily replaced and work continues without manual updates.

    6 votes

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  18. Idea: Include parent comment context in notification emails.

    Email notifications for comment replies currently only display the new reply text and the generic task/asset name. Recipients lack the context of the original parent comment being replied to. Including the parent comment thread in the notification email body would provide necessary reference without forcing the user to log into the platform. You already have the "or you can reply to this email", which we'd like to use - but we can't without more content/context being added about the notification.

    4 votes

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  19. I want to select assets in the DAM from the CMS using the Asset Picker using the folder structure defined in the DAM.

    I don’t want to change the global folder by default. I want to be able to select the folder which is right for the assists for a specific need, on a case by case basis.

    Eg: Sometimes I may want general Images, which are in a certain folder. Other times I will want branded assets which are stored in another folder. Other time I might want to find campaign specific assets which are in another folder.

    Relying…

    1 vote

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  20. I want to select assets in the DAM from the CMS using the Asset Picker using the folder structure defined in the DAM.

    I don’t want to change the global folder by default. I want to be able to select the folder which is right for the assists for a specific need, on a case by case basis.

    Eg: Sometimes I may want general Images, which are in a certain folder. Other times I will want branded assets which are stored in another folder. Other time I might want to find campaign specific assets which are in another folder.

    Relying…

    1 vote

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