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CMP (Content Marketing Platform)

CMP (Content Marketing Platform)

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487 results found

  1. THE PROBLEM
    Customer content team is publishing 10–20 blog posts per week as part of a large-scale SEO initiative. Their workflow involves pulling images from stock sources (e.g. Getty), uploading directly to the DAM, and passing them to development. They are not designers, and requiring them to manually resize or optimize images in tools like Figma before upload creates friction and slows publishing velocity. The current workaround is to have UX designers optimize every image before handoff — which has become a recognized bottleneck.
    Beyond workflow, there is a real page performance concern. Technical contact confirmed that current page load…

    1 vote

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  2. Being able to add Column of CPN Number under Library List View, especially to show up in csv download. At the moment, can only view if I enable hierarchy (but then not translated well into csv download) or add campaign names.

    1 vote

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  3. Requesting for CMP to support video transcoding from mp4 -> webm formats. We have multiple animations loading on the page and I would lile to optimize them for better user experience. This would also result in better page performance

    1 vote

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  4. Add ability to lock pre-populated start/due dates within Task workflow requests based on workflow SLAs so submitters (requestors) cannot adjust pre-defined dates.

    As it currently stands, if a user chooses a workflow that has pre-defined SLAs, the user can still adjust the dates, which immediately puts a task in an "overdue" status even though it was just submitted. We need better control over dates to mitigate risks and incorrect reporting.

    1 vote

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  5. We want reporting on the impact of social posts, similar to sprout social so that we can leverage CMP directly for this purpose: Video views. Competitor engagement. audience growth. Paid vs organic performance. Post performance.

    2 votes

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  6. Issue:
    When looking at renditions, the sort order defaults to the date created, which is kind of unintuitive, because a rendition is an automatically generated so who knows when it was created.

    Suggestion:
    I would like the system to remember the last sort order applied to renditions for the next time, or to have a setting which allows a user to set their preference.

    From a simplicity point of view, however, it would solve my problem to just change the default to sort by rendition name, and allow people to choose date in the (my opinion) unlikely event that they…

    2 votes

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  7. Customer is working with Tasks originating from Requests. Often the content writers cannot execute the tasks, they archive them. In this case the Request does cannot get Completed and cannot be Declined since there is a task already. The customer is looking for a solution to keep the task and cancel/decline the request.

    2 votes

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  8. The end date the calendar pulls in the original end date set by the user. The task displays the actual end date, and the original end date is hidden. It is visible if you unmark complete which is not helpful to us.

    I would ask that both the original end date and actual end date be visible in the task itself. The business use case is we need to track postmortem both dates to discover why tasks were late or finished early and the impact this has on our project planning.

    We ask for the calendar to reflect the actual…

    6 votes

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  9. Please allow the ability to override inherited sharing permissions from parent campaigns to child campaigns and also on campaign templates saved from existing campaigns.

    1 vote

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  10. Allow admins to change users email within their view, so an entirely new profile is not needed. This is useful specifically for individuals who go through a legal name change.

    1 vote

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  11. Currently, when a task is completed slightly outside its expected timing (e.g., by a few hours), Smart Duration may shift downstream tasks by a full business day (or more). This behavior can create unnecessary schedule changes that don’t reflect the actual delay. It'd be great if there were configurable thresholds (e.g., only shift schedules after X hours of delay).

    1 vote

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  12. A client wants to prevent certain users from creating campaigns while allowing them to create/edit tasks. Where the current Collaborator and Collaborator+ roles don't allow this flexibility/customization. Can customizable permissions be a new feature?

    1 vote

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  13. Our admins would like a way to set task naming conventions when creating a task in the CMP. Our idea is to have naming templates based on the campaign chosen, but theoretically this could also work where a naming template is auto-filled based on the needs of each company - a specific task template, workflow template, campaign, etc. could all prompt this.
    We need to be able to enforce standardized task names throughout all campaigns, so if a format could populate to remind users what to fill in, that would be ideal. The task name could even be an uneditable…

    2 votes

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  14. We are using Webhook handlers to catch New Task events and to auto populate some taxonomy data on Task creation. However, we notice that the Copy Task function on the platform cannot be differentiated from the New Task event currently, but we would need to distinguish between these two events to handle them slightly differently.

    Can a new event be created, or an attribute be added to the existing event, to allow us to identify whether a Task is new or a copy of an existing Task?

    1 vote

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  15. At the moment if an existing asset is added to a task where a workflow is already added the fields within that existing asset are blanked and whatever is in the task fields are used. This is regardless of if you toggle not to inherit fields from the task.

    We'd like to be able to keep the metadata in the fields of an existing asset and for it to be used at task level when added.

    8 votes

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  16. We are currently evaluating how to better leverage CMP collections as a way to share content externally while maintaining visibility and control over user engagement.

    At the moment, our main challenge is that although our DAM serves as a central repository for all our content, we are unable to effectively share materials externally in a trackable way. Specifically, we lack visibility into who is downloading assets, as well as access to user data that would allow us to follow up or engage with those individuals. As a result, the DAM is primarily being used for storage rather than as a…

    2 votes

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  17. There was a previous idea about editing campaign templates that’s marked as Released — but as a current user, the flexibility still isn’t really there.
    Once a template is created, most key settings are effectively locked. Even as an admin and the original template owner, things like sharing and user access are read‑only.
    The suggested workaround (create a dummy campaign, change sharing, save as a new template, delete the old one) doesn’t scale and creates unnecessary admin overhead.
    Templates are meant to be long‑lived and reusable. As teams and access needs change, admins should be able to edit templates directly,…

    2 votes

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  18. When a User comes to allocate a step, there is no restriction on who can be allocated from ALL the users on the instance (currently 400+ for us). Whilst we can "pre-allocate" a Step in the Workflow template to a Team (or User) this doesn't have the desired effect of ensuring the User allocates it to the right person in the Team...

    What we would like is for the option to restrict allocation of a certain step to a pre-defined list of Users, (or Users within a pre-defined Team) when working through a Task so that ONLY that user got…

    1 vote

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  19. Idea: Include parent comment context in notification emails.

    Email notifications for comment replies currently only display the new reply text and the generic task/asset name. Recipients lack the context of the original parent comment being replied to. Including the parent comment thread in the notification email body would provide necessary reference without forcing the user to log into the platform. You already have the "or you can reply to this email", which we'd like to use - but we can't without more content/context being added about the notification.

    2 votes

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  20. Tagging a user in a proofing comment triggers an immediate email alert. If the reviewer immediately edits or updates that comment, the recipient has already received the initial, potentially incomplete notification. Holding or batching these alerts until the reviewer explicitly finishes a session (e.g., by clicking a "Done" button) would prevent premature or outdated notifications.
    This is primarily to help folks who check and reply comments via email a lot.

    2 votes

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