470 results found
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Add more content/context to email notifications about comments
Idea: Include parent comment context in notification emails.
Email notifications for comment replies currently only display the new reply text and the generic task/asset name. Recipients lack the context of the original parent comment being replied to. Including the parent comment thread in the notification email body would provide necessary reference without forcing the user to log into the platform. You already have the "or you can reply to this email", which we'd like to use - but we can't without more content/context being added about the notification.
1 vote -
Add "end session" or "done" function to proofing
Tagging a user in a proofing comment triggers an immediate email alert. If the reviewer immediately edits or updates that comment, the recipient has already received the initial, potentially incomplete notification. Holding or batching these alerts until the reviewer explicitly finishes a session (e.g., by clicking a "Done" button) would prevent premature or outdated notifications.
This is primarily to help folks who check and reply comments via email a lot.1 vote -
Add Zoom Integration for Notifications
Just like Slack and Teams have integration options with CMP, we'd like Zoom to be an available integration so users can more easily get notifications/task updates in whatever format works best for them. Like this: https://support.optimizely.com/hc/en-us/articles/8184600806029-Integrate-Slack
2 votes -
Add notifications opt-in for comment replies
We are having an issue with important replies to comments being missed because we do not receive notifications unless we're directly tagged (unless you created the original comment). However, ideally, we'd like to be able to receive notifications as long as we've been a part of the comment thread at some point or even as a person with whom the task has been shared. See attached screenshot for how problematic this could be.
Solution 1: add a checkbox/opt-in within CMP notification settings to get notified when someone replies to a comment thread in which you've interacted (commented, been tagged, etc.).
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2 votes -
Add notification setting for replies to comments in Content in CMP
Hi! We are encountering an issue related to notifications. See example screenshot for reference, but in short, people who are present on comment threads do not get notifications if they are not tagged (unless they started the comment chain). We've checked settings and there is not an option to select to always receive notifications about comments/replies for chains on which you're mentioned.
So our request is that there be a notifications setting that allows people to opt in to receiving notifications in comment threads they've been mentioned on, even when a reply doesn't specifically tag them.
Additionally, we'd like to…
2 votes -
Set structured content as Related Assets in the DAM
Currently, only Article, Image, Video, Raw file can be added in the "Related Assets" section of assets in the DAM.
We would need to have the structured content to be added to the allowed file types in that section.
1 vote -
Add step assignees and step due dates to Plan > Board view CSV export
We're looking for a CSV export that contains the following information:
campaign name, task name, step name, step assignee, step due date.In Plan > Board view, each card shows you all that information, but the CSV export of that view doesn't contain step assignee or step due date.
We'd like the CSV functionality to be enhanced to include step assignee and step due date which will help us with content ops reporting.
6 votes -
Add ability to tag in Microsoft files
We can edit, comment (plain text), and track changes in Word docs and other file types in the CMP...but we can't tag other users. This seems like an odd deficiency and it would really help us to be able to call out other users who specifically need to address certain sections of each file. Otherwise, it's very difficult to utilize the functionality of having these files in the first place. The idea is collaboration, and not being able to use tagging to essentially "assign" feedback to the correct user limits the use of this feature.
3 votes -
Tab/Section For Final Campaign Results
We need to configure a centralized Post-Campaign Results section within our campaign workflows to standardize how we report on performance. More specifically, we require custom fields or a dedicated analytical format that allows team members to input final data points such as overall social engagement metrics, webinar attendee/conversion stats, paid digital performance, and total leads generated. The goal is to move away from spreadsheets and move into Optimizely to ensure that every completed campaign has a structured, searchable record of its impact directly within the platform for future benchmarking.
10 votes -
Asset Owner from WRQ to TSK
When converting a WRQ into a TSK, the system believes the TSK creator uploaded the file and assigns that person as the asset owner, instead of the creator of the WRQ. This ownership carries through to the library, making notifications and reporting difficult. Please have the TSK inherit the WRQ uploader as the asset owner.
2 votes -
Link Events to multiple campaigns like tasks
Currently, we can link a task to multiple campaigns, but we cannot do the same for an event. Multiple teams coordinate on a single event, and need to track against the date of the event and show it in reporting for their specific programs. Request is to add "linking" to the related feature for Events like have been done for Tasks.
2 votes -
Add task information to work request reporting
Add reference to the WRQ number if a task was created from it:
Customer reports the lack of visibility between Tasks and Work Requests, as well as the inability to see who completed each Task in the reports.
This is a critical requirement for DHL Group and DHL Express.1 vote -
Asset File Size Requirement Checker
On the form upload, some customers need a file size that is large enough to be meaningful for their design requirements (headshot for organization page)
Often users upload low resolution images and that causes more back and forth. If we can have a size requirement on the upload that would help resolve that.
1 vote -
Filter CMP/DAM Webhooks before triggering
Integrations and Automations have alway had to be advanced in filtering unwanted events, having to make many requests to get data that confirms it the event is not relevant.
Now Opal has to do the same, causing many credits to be spent just to get to the outcome the event is not relevant to the task.
The solution would be to add filters to webhooks, like only fire work request modified for specific templates, etc. Could configurable filters be added to Webhooks?
1 vote -
Task Due Date Visibility & Sorting Enhancement
We are receiving frequent feedback from reviewers that the end/due date currently shown reflects the overall workflow or project completion, not the deadline for their individual review task.
For reviewers, the most effective way to prioritize work is by clearly seeing their own task due date, rather than the final project deadline. Because this distinction isn’t visible today, reviewers often don’t realize that their specific task is overdue, even though the workflow is still active.
Adding a dedicated column that easily displays each reviewer’s task-level due date, with the ability to sort by that date, would significantly improve clarity, prioritization,…
2 votes -
Better consistency and interoperability between Teams and Group and Roles
Hi There, when I add a user to the CMP DAM, I need to look up the user add product and group access and then go look up the team and add the user there also.
It would be ideal if there was a button on the user screen to be able to add the user directly to the team. Currently one needs to open the team and edit it to add the user.
What would be even better would be to assign Teams to a group so that I could assign a Group access which also gave access to…1 vote -
Should be able to recover deleted campaigns from recycle bin
Being able to recover campaigns, not just tasks, from the recycle bin is a must-have for a work management system. We had an experience that showed how risky it is when that option isn’t available, especially when important campaigns are at stake and can be deleted by mistake. We hope that this a supported feature is on the product roadmap.
12 votes -
'Note' field when logging time off should be blank
The field where you log time off is misleading - the 'note' field should be blank not pre-filled with 'PTO'. Screenshot attached.
4 votes -
Make AI reviewer functionality available in the workflow comments too
AI reviewer functionality is only available under the description in the workflow not the comment area (see image attached). Outcome: make the functionality available in the comment area too
5 votes -
Excessive Confirmation Dialogs
The system prompts for confirmation every time a date or time is changed, adding unnecessary clicks and time to the process. This may seem small, but it adds up significantly when you have 80+ steps in a workflow AND times are required for every task. Our teams are being delayed daily by this requirement.
1 vote
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