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CMP (Content Marketing Platform)

CMP (Content Marketing Platform)

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  1. More field types (at least text based ones) to show up on Event in Calendar. Currently just shows Labels when hovering over it. This has been requested by clients for strategic calendars where fields are highly relevant.

    1 vote

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  2. We understand there is an integration between CMP and Marketo. We are looking for a similar integration to Salesforce Account Engagement.

    3 votes

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  3. Comments section: Can you add a "Reply all" button next to "Reply" button and automatically tag the user who originally wrote the comment? And for "Reply all", it automatically tags all of the users who might be tagged in a message. It gets tedious and time consuming having to tag each user every time over and over again. The tagging functionality is often slow and a little clunky as well.

    2 votes

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  4. Issue: Text fields created for intake forms automatically appear in the DAM library as metadata fields and filters. This creates clutter for users enriching assets and makes it more difficult to locate relevant metadata fields.

    While field groups help organize fields, they do not prevent intake-only fields from appearing in the library.

    Request: Provide the ability to control where text fields are visible, similar to other field types. For example:

    • Intake Forms Only
    • Library Only
    • Both Intake Forms and Library

    Business Value:
    - Reduces metadata clutter and improves user experience.
    - Creates a clear separation between intake form fields and…

    2 votes

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  5. Users are unable to copy tasks and milestones under sub-campaigns over when the top level parent campaign is copied.

    Can a product enhancement be made to enable nested campaign activities to be copied, as currently it only works for flat campaigns where the tasks and milestones sit directly under the parent campaign.

    1 vote

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  6. Assets marked with restriction labels such as "Use Only for Exclusive" should be clearly visible regardless of how users browse content in the DAM.

    Today, these labels are not consistently displayed in all views, particularly in list view. This increases the risk of users unintentionally selecting or using restricted assets because important usage limitations may not be immediately visible.

    Requested enhancement:
    -Ensure that asset restriction labels are displayed consistently across all DAM views, including grid/thumbnail view, list view, search results, and collections.

    Business value:

    -Reduces the risk of misuse of restricted assets.
    -Supports compliance with licensing and usage restrictions.
    -Improves…

    2 votes

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  7. I want to select assets in the DAM from the CMS using the Asset Picker using the folder structure defined in the DAM.

    I don’t want to change the global folder by default. I want to be able to select the folder which is right for the assists for a specific need, on a case by case basis.

    Eg: Sometimes I may want general Images, which are in a certain folder. Other times I will want branded assets which are stored in another folder. Other time I might want to find campaign specific assets which are in another folder.

    Relying…

    1 vote

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  8. I want to select assets in the DAM from the CMS using the Asset Picker using the folder structure defined in the DAM.

    I don’t want to change the global folder by default. I want to be able to select the folder which is right for the assists for a specific need, on a case by case basis.

    Eg: Sometimes I may want general Images, which are in a certain folder. Other times I will want branded assets which are stored in another folder. Other time I might want to find campaign specific assets which are in another folder.

    Relying…

    1 vote

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  9. When we copy and paste a campaign name (exact match) in the search bar, the campaign doesn't appear unless we add " " - it seems counterproductive as we are searching for 100% sentence match to start with… is this behavior expected or is a functionality improvement needed? Thanks 

    2 votes

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  10. Be able to add a START DATE to sub-step and steps. We need to be notified of a project sometimes a month in advance to start working and when there are 80 tasks assigned to you it it not efficient to have to look through all future tasks

    2 votes

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  11. We would like that the name of tasks and sub-campaigns in a campaign that are created from a template automatically would be Campaign (from the new campaign) + task name (from template), e.g. if the template is called "Newsletter" and I create a new campaign for e.g. April, called Newsletter April the tasks in the campaign would be called "Email content - Newsletter April", "Email list - Newsletter April" etc. This would make it easier to get an overview of multiple tasks in a calendar.

    1 vote

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  12. One of the key challenges identified with the current CMP dashboard functionality is the inability to filter dashboard data by team. This limitation reduces the effectiveness of reporting and restricts users from easily viewing team-specific dashboards.

    As a result, stakeholders are required to manually interpret broader datasets or create alternative reporting workarounds to derive team-level insights. This impacts both reporting efficiency and the ability of managers and content owners to monitor performance within their respective teams.

    It is recommended that team-based filtering be considered as a future enhancement to improve dashboard usability, reporting accuracy, and self-service analytics capabilities for business…

    2 votes

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  13. Description:
    When assigning a user to a workflow step or sharing a task in CMP, there is currently no visual cue to indicate what licence type that user holds (guest, collaborator, creator or admin). This means an assignee can unknowingly be added to a step they do not have the permissions to action — receiving the notification, opening the task, and only then being told by the system they cannot proceed.
    This creates a closed loop with no feedback to the person who made the assignment, and no prompt to correct it.
    Proposed solution:
    Display a small, clear indicator —…

    1 vote

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  14. In a hybrid workflow where only certain steps are locked in place, we need the ability to configure the workflow in such a way that it limits the ability to publish an asset to the library until certain criteria have been met (e.g. particular steps are complete and/or brand compliance tool has been set to approved.)

    1 vote

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  15. To fulfil our regulatory compliance obligations, we need to be able to see what changes have been made to assets before they're published back to the library.

    That includes where expiry dates have been changed.

    We want to see when the change was made, who made the change, what the date was changed from and what the date was changed to.

    1 vote

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  16. Once under a parent campaign, when you hit the plus to start a campaign it just creates a blank campaign line item. Instead it should pull up the window you get when you start a campaign from the green button where you have options to add template, fields, set dates, etc.
    (When you start a task from this way, it pulls up the full window)

    1 vote

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  17. Organizations using SCIM provisioning to automate user management in Optimizely CMP need the ability to automatically assign newly provisioned users to a default Team. Without this, user provisioning is only partially automated and requires ongoing manual administration to ensure new users can access the Tasks and Campaigns they need.

    Background

    Following our migration to OptiID, management of CMP Teams moved from CMP to the Optimizely Admin Center, where Teams were initially managed within the Groups section.

    Newly provisioned users (e.g. Creators and Admins) could be automatically assigned to a Team providing access to all relevant Tasks and Campaigns (as before…

    10 votes

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  18. We would greatly appreciate to be able to customise the notifications
    Examples:

    • Define content and details of the notification per Work Request Template. For example, we use some Work Request template only to capture e.g. Event data (not triggering any action) into our event master list in CMP. The notification "Your Request has been accepted" makes user believe that the event is accepted and will be supported (which is not true - we only accept it to create record of the event - Task).

    • Define custom message based on values provided in WRQ - e.g. custom message for ACCEPT of…

    2 votes

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  19. It would be really helpful to allow users to filter campaigns using text-based operators such as Contains, Does not contain, Starts with, and Ends with when creating saved views. For example, a user may want to exclude all campaigns that do not contain a specific keyword (e.g. "rs-ai") or filter campaigns based on naming conventions. At the moment, search only supports exact matches and doesn't allow this level of filtering. This enhancement would make it much easier to manage large numbers of campaigns and create more meaningful saved views.

    1 vote

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  20. Summary: Enable the Duplicate Finder to respect folder context so users can scan for duplicates within a specific folder rather than across the entire CMP Library.

    Problem / Current Behavior: When a user navigates to a specific folder (e.g., Product Images) and clicks Duplicate Finder, folder-level filtering options disappear. The tool scans the entire library, returning duplicates library-wide rather than scoped to the selected folder. The vendor has confirmed this is working as designed.

    Requested Enhancement: Add the ability to scope duplicate detection to a selected folder, so results are limited to that folder's contents.
    Business Value:

    • Faster, more
    …
    2 votes

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