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CMP (Content Marketing Platform)

CMP (Content Marketing Platform)

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  1. End-users are often confused and "Add Content" instead of adding a new Version under the Content tab, leading to confusion despite having been trained. One way to make this easier would be to have a "Upload new version" button that is as prominent as "Add Content" under the content tab to help prevent user error.

    3 votes

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  2. Allow Boolean search in general search bar. For example, searching only the title (title:"XYZ"), etc.

    2 votes

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  3. If we had the ability to update the Subject Line of the automatic email notifications I think it would be more in line with how the Marketing dept sends emails expecting response and help with notification fatigue from Opti

    2 votes

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  4. Marketing Manager with workflows that have a lot of steps and sometimes new ones needed to be added. If the task has 40 steps and I need to add a new step I have to currently add to the bottom of the workflow and drag it to where I want it. It would be better if we could insert where we wanted it or change the # of the step so the system can automatically insert the step in proper order.

    2 votes

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  5. For internal marketing teams, it would be really powerful if we could add internal team documentation, brand portal, and other files to a wiki-like portal.

    Ideally this sits within the Optimizely ecosystem. CMP already has 'collections' and this would just add the option to add rich-text style pages, extending that existing functionality.

    2 votes

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  6. I'm a CMP admin and would like for request forms to have functionality added so that our stakeholders/requestors are able to request multiple items across 1 request form submission. I've already discussed this with Natalia and Shadab however am adding this for others to provide additional thoughts or upvotes so we're able to prioritize as soon as possible.

    Currently when submitting a Creative request, our stakeholders are able to request multiple items as long as it falls under the same multi-select field option - so for example if they're requesting multiple digital asset items. However, if they would like to…

    2 votes

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  7. When adding an asset to a collection please could we make it so that the collection name is hyperlinked (not just the selection box). It's very unintuitive that you select the name of the collection and it links you to 'home' instead of the collection

    1 vote

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  8. We started to use Work Requests for managing intake of the marketing requests. The standard field "Deliverable Due Date" is obviously the essential one on all forms.

    Issue:
    Due Dates often change during the delivery but this is not possible to change in the Requests so many times they get overview. Why not to have the WRQ fields editable?

    1 vote

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  9. Users with view access can still download assets in task!
    Why can a user with view-only access be able to download an asset inside the task. I thought the expected behavior was that you could not download it.

    3 votes

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  10. When using smart durations and adjusting a step, we'd like the option to adjust dates AFTER a step only -- everything before the step being adjusted remains the same.

    2 votes

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  11. In the board view within planning, the cards (tasks) does not have the option to show their current status (Not Started, In Progress, etc). This does not allow the team to quickly see what status the tasks have.

    2 votes

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  12. · In review - work is completed and under stakeholder or QA review
    · In rework - feedback was received and updates are underway

    2 votes

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  13. It would be great if we could have different privacy or permission options for content on tasks. I can see this helping in a number of different scenarios. For example, there are times where we want to use CMP for internal reviews or sharing but don't want the entire project team to be able to access content and often times end up hopping in and out of other tools and programs to achieve this.

    1 vote

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  14. Ciena needs the ability to filter into specific Workflow Steps in the Plan view.

    1 vote

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  15. Describe the challenge:
    Since there is no time frame assigned to a task type when entering a request, the requester can make up any due date for any request great or small. Requesters are entering physically impossible turnaround times that are beyond realistic.

    What impact is this challenge having?:
    Have to go back to the requester and tell them how long the project is actually going to take and explain the overall process timeline including the proofing process. Need to do this on most requests, which is north of 20 times a day and takes up way too much time.

    2 votes

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  16. Describe the challenge:
    Important information being shared by the requester within the comments of the WRQ request does not migrate into the accepted task. Which means I have to copy and paste any pertinent information over manually.

    What impact is this challenge having?:
    It is time consuming to manually add information from multiple comments from one WRQ into the TSK brief of the same project. There is no room for error if details are missed.

    What does good look like?:
    All comments from the WRQ would migrate into the accepted task, saving time and miscommunication.

    2 votes

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  17. Description: Hi, I am a admin user but still not able to enable any user or resend the notification to anyone.. as not getting that option only.

    4 votes

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  18. 3 votes

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  19. While we appreciate that multiple files can be uploaded at once to a Task, we miss an option to download ALL files from Content or Attachments of a Task. Imagine you have to download individually 20 files provided by the Task Creator, in order to process the Task (e.g. set up a Social Paid, Webpage Display Ads, ...). This takes quite some time and users wonder it´s not possible to download all - like form an email.

    2 votes

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  20. It would be really convenient if there were an option to multi-select or download all attachments from within the comments of a request - as opposed to opening each individual preview and downloading 1 by 1.

    1 vote

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