Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Payment plugin with task async methods

As a Systems Integrator I want to be able to implement an asynchronous payment plugin instead of the current synchronous payment plugin. It could maybe just be a new interface to implement (IPaymentPluginAsync) where the main method returns a Task...
almost 2 years ago in Customized Commerce / Payment 1 Gathering interest

Rest API for Product Feed

Devs and customers request an API method to post product feeds vs relying on us to upload them through schedule job
12 months ago in Product Recommendations 0

Ability to undo a delete action for assets

When accidently deleting a folder with a lot of images, it would be great to be able to undo and recover the folder.
12 months ago in Configured Commerce / Catalog & Assets 0 Gathering interest

Remove parent child(variant) relation through import

Currently PIM system allows removing parent child relation only through PIM console and any of the PIM import does not support removing parent child relation. We required this functionality for our client Tecumseh. There products are dynamic they ...
12 months ago in PIM 0

Improved Calendar on Step Due Dates

When changing the dates for the step due date - the entry space to input the dates has a specific abbreviation system and the calendar doesn’t scroll making it difficult to change to far apart dates.
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

ODP New Integration Requires Primary Key to be Email Address for SFMC

ODP made some updates to their SFMC segment sync app whereby designating email as a primary key is required. This is an issue for existing SFMC data extensions that do not use email address as primary key. We are requesting that ODP invesigates an...
12 months ago in Data Platform App 0

sorting views in folders and collections

Can we have a "Save view" added to the library and collections? We find that when we access the library, we have to sort our folders in alphabetical order to find what we are looking for and we have to do it every time. It would be great to be abl...
12 months ago in Content Management / Asset Management 0 Future consideration

MuleSoft Anypoint API Connector / Integration would be helpful

Most enterprise customers use an API layer to connect to many cloud and on-prem systems rather than direct. Having a connector to MuleSoft AnyPoint would be very valuable
12 months ago in Data Platform App 0

Create private subdomains for CDN images and pdf hosting

Optimizely is in the process of putting a CDN in place for all Spire Sites and Classic sites that have migrated to containers. CDNs are great to improve site speed, however, best practice would be to implement the CDN as a subdomain of the main si...
almost 2 years ago in Configured Commerce / Catalog & Assets / Technical 0 Investigating

Add support for multiple keyword search

A product's short description includes "31151112 18/4 Stranded Plenum Cable, 1000". Search results for "3115" correctly include this product. There are no search results returned for "3115 cab". This request is to add an Elasticsearch analyzer to ...
about 2 years ago in Search & Navigation 0