Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1572 of 1572

Building block style workflows

We have different processes that often have multiple steps that are common among them. We would like the ability to create "blocks" of multiple steps that can be mixed and matched to create new workflows or that can be added to a workflow ad hoc.
11 months ago in Content Marketing / Settings + Configuration 0 Future consideration

Routing rule - Field change in WRQ

If a requester changes the request after submitting, routing rules are not applied/updated. To see if a WRQ has been changed, the only way is to go into the request and look at the history tab. Therefore, it would be great if routing rules can be ...
11 months ago in Content Marketing / Requests 0 Future consideration

Opti Analytics - Site Search Zero Search Results by customer

Currently, Opti Analytics has two options to access the zero search results performed by customers within site search: 1 - You can view ALL the zero search results and then Filter by Customer 2 - You can click on a particular term to view which cu...
11 months ago in Commerce Analytics 0

Simple address reports to display last update date

As an admin I want my simple address report to display the last updated date for the simple address field So that I can better prioritise required updates to the site. The outcome is being able to see at a glance which vanity links may no longer...
over 3 years ago in Content Management / Reporting 0 Future consideration

Basket value for Email Triggers

For email triggers, as well as having basket ID, we would like to have the basket value too, so that we can offer discounts to customers who have abandoned their baskets that are over a certain value.
11 months ago in Product Recommendations / Email Personalization 0

Cache Control Headers

We would like to be able to add cache control headers to images coming from the CMP DAM. Specifically, cache-control: public and adding a max age. This allows the browser to cache the images as well, helping to reduce trips to the server and impro...
11 months ago in Content Marketing / DAM/Library 0 Future consideration

variant children visibility difference between V1 and V2 of the products collection service

in V1 of the product collection service, style parent product visibility is taken into consideration when determining if a variant child product is visible or not, but V2 doesn't do that!we noticed this on the Order History Details page after turn...
11 months ago in Configured Commerce / Catalog & Assets 2 Investigating

Get notifcation if product is in stock

We wanted to have a new feature that would help a customer get registered to an email feed when a product will be back in stock. In the mobile application, this could be a push notification instead
almost 3 years ago in Configured Commerce / Catalog & Assets 0 Gathering interest

Image Component - Enhancement Request around wrapping/padding

We have had several client requesting the ability to wrap text around image, particularly Keller Supply that is looking to add some custom formatting around their About Us, history, and other content related pages. Currently OOTB, for any text wra...
12 months ago in Content Management / Content Manager 0 Future consideration

Update OOTB Pricing API call for Infor CSD

We need to show our customers quantity break pricing. The API call currently being used OOTB for Infor CSD is OEPricingMultipleV4. The call that will include quantity break pricing is OEPricingMultipleV5. I can provide the API documentation if som...
12 months ago in Configured Commerce / API 0