Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

Add feedback Subscribe
Status Will not consider
Product Commerce Mobile App
Created by Guest
Created on Feb 6, 2023

RELATED FEEDBACK

Toggle On and Off Scanning Feature

We would like customers to be able to have the ability to not have to hit "tap to scan" after scanning every item. It slows down the process for many customers. The ability to toggle on and off this feature would be fantastic.

  • Post comment
  • Optimizely
    Maheen Neha
    Reply
    |     Sep 19, 2023

    Hello and really appreciate this feedback! As much as we would love to have this for you, we do have certain technical limitations right now for which we won't be able to consider this for a while now. If we can overcome this in future, we will be happy to circle back to it.