Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1855 of 1855

Formatting and Section Headers Disappear After Work Request or Brief Is Submitted

We have some complex briefs that have lots of different section headings that are used to break up the submission forms on briefs and work requests. The formatting for a user when they are submitting the brief is easy to read and digest. However, ...
12 months ago in Content Marketing / Requests 0

Introduce formatting into comments section

Introduce formatting into comment sections (enabling rich text field capabilities)
almost 3 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Automated alert on the scheduler container (Linux).

Automated alert on the scheduler container (Linux). it seems not practical we have to check it every day. It will be great if they have alerts on container crashing/being not reachable similar to the ones for the website instance where Optimizely ...
almost 2 years ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Error Application Log: Failed to determine user's country. Error message: Invalid URI: The format of the URI could not be determined.

There are a bunch of error application logs saying " Failed to determine user's country. Error message: Invalid URI: The format of the URI could not be determined. " when the geocoding settings are not provided. These error messages should be prev...
12 months ago in Feature Experimentation / Feature Flagging Workflows 0

Allow for Search Stemming

There is no way to create stemming attributes for search. Meaning: if I want to return results for the word "accounting" but not "account", I cannot create a way to use the full term of "accounting". Other examples include ability to restrict sear...
almost 2 years ago in Configured Commerce / Search 1 Gathering interest

Allow Search Redirects to go to External sites

We would like to be able to take customer search terms (ex: jobs, careers) to go to an external job listing site. Currently Opti only allows you to direct searches within the existing platform, so that a workaround causes the user to make multiple...
almost 2 years ago in Search & Navigation 1

Create a way for filters to generate SEO-friendly URL

We noticed that the URLs generate with the attribute ID instead of the attribute value, making it very difficult to know which filters are most popular in analytics. Is it possible to make the filter URL more SEO friendly and include the name? Tha...
almost 2 years ago in Commerce Analytics 0

Allow for web browser tab view in full screen mode

When a user wants to view an asset in the library in full screen mode, the full screen is out of the browser so people cannot see the web browser tabs. can full screen view but the full screen within the browser?
12 months ago in Content Marketing / Miscellaneous 0

Clear CDN Cache Added To API / Powershell

Common deployment pattern within the DXP when using Azure Devops or another CI/CD system. Deploy package Clearn CDN in Pass Portal Ideally having to manually login to do this step shouldn't be required. Can we get the CDN clearing added to https...
almost 4 years ago in DXP Cloud Platform 1 Future consideration

Toggle On and Off Scanning Feature

We would like customers to be able to have the ability to not have to hit "tap to scan" after scanning every item. It slows down the process for many customers. The ability to toggle on and off this feature would be fantastic.
almost 2 years ago in Commerce Mobile App 1 Will not consider