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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Introduce distinct lexicon to distinguish between flag status and rule status (don't use on/off for both)

It is currently confusing to use the same terminology for both flags and the rules that control flags. For example, I can have a rule that is 'flag:off' but the rule in the list shows as 'on'. Suggestion would be to have different lexicon for rule...
11 months ago in Feature Experimentation / Feature Flagging Workflows 0 Future consideration

Enable drag & drop on collection of OptionItems

It will be nice to enable sorting by drag and drop on collection of OptionItem in CMS forms. There is a option to move up and move down by one place, but where the list is too big, that takes so much time for it. There is an option to reorder tabl...
over 2 years ago in Content Management 0

Add support for multiple keyword search

A product's short description includes "31151112 18/4 Stranded Plenum Cable, 1000". Search results for "3115" correctly include this product. There are no search results returned for "3115 cab". This request is to add an Elasticsearch analyzer to ...
almost 2 years ago in Search & Navigation 0

Provide clarity if a block exists in the language version an editor is working in

We have recently changed to version Optimizely 12.13.1. When creating a new language version of a page using "Duplicate content" it is not clear any longer if a block used on the page (e.g. in the Teaser field) exists in the new language version o...
11 months ago in Content Management / Editing 0

Make the icons for table editing clearer

The icons appearing when editing a table (i.e. icons for e.g. adding/deletĂ­ng a row or column) in Optimizely 12.13.1 are not as clear as in Optimizely 11. I think it might be due to a thicker line width that makes the icons less sharp. Suggest the...
11 months ago in Content Management / Editing 0

Make the popup window for special characters larger

With our recent upgrade to Optimizely 12.13.1, I now need to scroll in the popup window to find my commonly used special characters. Suggest a wider/higher popup window to make more special characters visible directly when the popup window is opened.
11 months ago in Content Management / Editing 0

Ability to restrict "Access to DXP management portals" form to administrators only for a specific domain so that it can be logged in their Service Desk first

No description provided

Enhance Access to DXP management portals form - Add free text Purpose field, and text box for Ticket Number to capture reason for requesting access to Production

No description provided

Add Collaborators API

I'd like to suggest opening up a collaborators API to allow for the management of internal user/collaborator accounts via API calls
11 months ago in Web Experimentation / APIs 1 Already exists

Check outlier filtering on by default

It would be helpful to have outlier filtering for revenue checked by default. This is the situation that is most common, as having outliers removed has more value than data with outliers in it.
11 months ago in Experimentation Analytics / Metrics Setup 0