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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Configured Commerce

Showing 214 of 1560

Import Customer # and Item # to Promotions

We often have several (100+) item #'s and/or customer #'s tied to a single promotion. There needs to be an input tool to do this. Right now I'm having to do it one by one and it is very time consuming.
9 months ago in Configured Commerce / Marketing & Promotions 1 Gathering interest

Replication from Sandbox to Production environments

We would like to be able to create content, tune search, and test promotions within our sandbox environment - but then once approved, we would like to time a replication to production and have content/search updates/promotions copied into the prod...
about 1 year ago in Configured Commerce / Admin Console & Import/Export / Technical 0 Planned

Spire > Extend BillToModel with vatNumber

Please add the vatNumber field to the BillToModel so that we can use it on our custom CustomerSettings page. Right now we have Q&D fix for this with a CustomProperty which clutters our Customer entity object
about 1 year ago in Configured Commerce / Orders & Payment 1 Investigating

Ability to add column of placed by username and filter, on order history page in admin panel

Problem: In the admin panel, if you navigate to sales section and go to the cart history page, you can add several columns to see that particular data in the table. One of these is the placed by username column and a filter for the same on top.If ...
over 1 year ago in Configured Commerce / Orders & Payment 2 Gathering interest

RFQ Notifications Sent to the User instead of Ship To/Bill To Contact

It makes no sense for a buyer to submit an RFQ to our business and then have our reply sent to the email address on file for the Bill To or Ship To. Each Bill To or Ship To will likely have more than one buyer supporting it. In many cases the cont...
over 1 year ago in Configured Commerce / Orders & Payment 1 Gathering interest

Multi OpenID SSO Client

Multiple Optimizely B2B Commerce customers have told us they would like to offer their customers the ability to connect to their e-com using SSO. As they have customers in the thousands and that some customers might use similar identity services, ...
over 1 year ago in Configured Commerce / Users, Permissions & Security 3 Gathering interest

Need more information on failed emails

We need more information on failed emails or delays in the console. Currently, there is no reason for the failed emails which makes it difficult to solve for users not receiving their confirmations. Mailgun is specific with their errors, ie. will ...
over 1 year ago in Configured Commerce / Technical 1 Investigating

Allow LookUp for CustomerUser Profiles

Our partner, experienced an issue with the Customer who has a business case where thousands of User Records, have up to 10k Customer Records assigned, which results in over 3.5M entities for the User to Customer mapping. Currently there is no Enti...
over 1 year ago in Configured Commerce / Admin Console & Import/Export 0 Investigating

Add Seach Within Query to Data Layer (for Analytics)

We're able to track queries entered into the main Site Search bar via Google Analytics (and Opti Analytics), however, the Search Within keywords are not able to be tracked. The API call within the main Site Search separates the keyword entered in ...
about 2 years ago in Configured Commerce / CMS, Spire & Mobius / Search 1 Gathering interest

Allow Block /admin with impersonation

We would like to be able to block /admin on the primary domains, for security purposes as that's most likely to get scanned/brute forced. However, /admin/account/canimpersonateuser needs to be able to work to impersonate. Please adjust the blocks ...
about 2 years ago in Configured Commerce / Admin Console & Import/Export 0 Investigating