Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Taxonomy Hierarchy

Our taxonomy is very big - some labels could have thousands of options. We'd like a better way to organize it, as there is a hierarchy to the way things fit into verticals, product lines, products, etc. We want to ensure users only see relevant va...
almost 2 years ago in Content Marketing / Settings + Configuration 1 Future consideration

Extended search of Organizations and Contacts to show and search custom fields

Allow customization to the search of Organizations and Contacts under Commerce/Customers so that you can see and search on custom fields, i.e. Organization/Contact unique ID from the ERP or CRM.
8 months ago in Customized Commerce / Catalogs 1 Already exists

Adding multiple blocks under Personalization group

EPiServer.CMS version 12.22.7 When trying to add multiple blocks under one personalization group with the same visitorgroup, they can't be merged together as it is today. And when trying to do this as in the attached image, it is just the top item...
12 months ago in Content Management / Personalization 1

Be able to make renditions for more other file formats such as TIFF and documents

Right now, renditions supports a limited number of file formats. It would be great to have more flexibility to create renditions for TIFF images and documents.
29 days ago in Content Marketing / DAM/Library 0

Task templates for specific user teams or persons

As a creator I would like to create my own task templates that I can share with relevant persons. Only those persons should be able to see these templates when creating a new task.
29 days ago in Content Marketing / Tasks, Campaigns, and Events 0

Resend Activation Email in Mass

I would like a way to Resend Activation Emails in Mass to Users who have not Activated yet. I want to run a status report of Users with Email Sent and then Send Activation Emails to those Users. I would run the report for a specific period to capt...
about 2 months ago in Admin Center 0

Order history in a user profile

When looking at a user's profile, it would be really convenient to have an "order history" tab connected from within the Website User Profile. This would save me several steps and time by having to go outside of the platform to look. Thanks.
5 months ago in Configured Commerce / Admin Console & Import/Export 1 Gathering interest

Operational Analytics Dashboard

We'd love a dashboard to view the operationa analytics, very similar to the analytics on page views and such that are in the Analytics module today. Ideally, we'd be able to set filters to see things like average task duration, overdue workflow st...
almost 2 years ago in Content Marketing / Analytics 0 Investigating

Search Campaigns/Discounts by Coupon Codes

As a Commerce > Marketing user, I can currently search by campaign name & discount name. Can a feature be added to also search by coupon code (within a discount)?
5 months ago in Customized Commerce / Promotions 1 Planned

Commerce Product feed to include Stock levels

We want to prevent recommending out of stock products in emails by passing the stock levels in the feed from Commerce to Hubspot via ODP. Can this field please be captured going forward?
6 months ago in Customized Commerce / Technical 1 Gathering interest