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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

Status Future consideration
Created by Guest
Created on Jul 4, 2024

Feature to export memory dump

Hi Team,

In the PAAS portal, we can download database, and logs for any environment. Similarly, can we have an option to download memory dump with time range selection for any environment?

Most of the time, the cause of timeout, and other unknown errors is custom code or data. It's useful for the customer for their initial investigation of such issues.

I can see a similar tool is developed by the Optimizely team and it is compatible with IIS but not with the DXP environment ( Linux )

https://github.com/episerver/DeveloperTools/tree/master

Can you please check the possibility?