Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Allow to add Content in a fixed workflow even when not assigned to the current step

Since the publishing process is not always linear and the assets in Content tab need to be updated also by users not assigned to the current step, it would be very helpful to enable to do so. At the moment, not assigned users see the "Add asset" o...
over 1 year ago in Content Marketing 1 Will not implement

Ability to write fraction with the horizontal line between two values

We'd like to write fractions in the text editor in the attached file format. But in our text editor, it's not possible to write format using the horizontal line between two values. At the moment they use the versions of the formula you have "y=k/x...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Add logging to Content Delivery API

The response from a call to the API returns the following response {"error":{"code":"InternalServerError","message":"The server encountered an internal error or misconfiguration","target":null,"details":[]}} It would be nice if the error was logge...
about 4 years ago in Content Management / APIs 0

Improved Calendar on Step Due Dates

When changing the dates for the step due date - the entry space to input the dates has a specific abbreviation system and the calendar doesn’t scroll making it difficult to change to far apart dates.
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Create private subdomains for CDN images and pdf hosting

Optimizely is in the process of putting a CDN in place for all Spire Sites and Classic sites that have migrated to containers. CDNs are great to improve site speed, however, best practice would be to implement the CDN as a subdomain of the main si...
over 2 years ago in Configured Commerce / Catalog & Assets / Technical 0 Investigating

Add support for multiple keyword search

A product's short description includes "31151112 18/4 Stranded Plenum Cable, 1000". Search results for "3115" correctly include this product. There are no search results returned for "3115 cab". This request is to add an Elasticsearch analyzer to ...
over 2 years ago in Search & Navigation 0

Ability to customize the board view.

Additional features such as- Reduce task card size Add more columns ((Backlog, Pending/On-Hold/Waiting for Approval, Blocked) Full Screen view (for better daily scrums) would make the board view simpler & detailed to reduce the scrolls for ef...
over 1 year ago in Content Marketing 1 Future consideration

Time Tracking enabled should enabled by default when creating new workflow steps

Currently, we create the workflow steps, save it as template, edit the template to enable time tracking and then remove and re-add the workflow template for that Task. it's very tedious work and having the option to enable time tracking from the s...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 2 Future consideration

Customize Email Notifications

The ability to enable/disable/customize when and what email notifications are sent
over 1 year ago in Content Management / Personalization 0

Need to grey-out/disable reorder button

Commerce->Order Mangement->Orders->(choosing an order)->REORDER We need to disable/grey-out that reorder option so if the user tries to click on reorder button, no action should take place. It must be disabled.
over 1 year ago in Customized Commerce / Orders 1 Gathering interest