544 results found
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When copying tasks dates should also carry over
It would be nice if when copying tasks, the dates within the workflow carried over. There are times where we have repeatable items due within a given timeframe (Opticon for example) and it would save a lot of time adjusting timelines.
4 votes -
Improve task date & naming behaviour when duplicating campaigns
Currently, when you copy a campaign, all of the task dates become misaligned, and every task is automatically renamed with “Copy of…”. This means you have to manually update each task name and adjust all the dates, which is very time‑consuming.
The whole point of copying a campaign with tasks is to avoid recreating everything from scratch, but because the copied version still requires so much manual fixing, the process isn’t actually saving time. This is especially frustrating when the original tasks have similar or sequential dates, because the copied campaign ends up with all the dates jumbled.
1 vote -
Re-work or re-name the Send Back feature
"Send Back" is an ambiguous term which could just as easily mean "return to the person who assigned this to me" as it does "undo all of this step's actions and set it to the last step". Can this feature be reviewed and tweaked so it works properly, or be renamed to explicitly describe what it does?
Currently, we are seeing users assume that they are returning a completed step to the owner and selecting "Send Back" and it's undoing everyone else's work on the sub-steps associated with that step, which is hugely disruptive!!
1 vote -
Request for date format in reports to display as DD/MM/YYYY
The date format has been changed from DD/MM/YYYY to September 19, 2025, which once again means the dates can’t be arranged oldest to newest in Excel and can only be sorted A-Z which isn’t what’s needed by the client.
4 votes -
Saved View - Allow Saved Views to also Save Column Order
Saved views currently only save field values, but not the Columns in a specific order. We would like that possibility to update Saved Views
4 votes -
Content Preview Does Not Indicate Annotations
In the content tab, the Preview shows content that has been uploaded - but if annotations/edits are made, there is no indication of this from the Preview screen. One must go into the editing/markup menu in order to see comments that have been left. It would be helpful to end-users if they could see a notification similar to "comments have been left on this content" from the Preview screen.
7 votes -
Start week on Mondays as a setting (not default)
Feature request:
Hi, for European users I think a setting where we could start the week on Mondays would be preferable.Wherever there is a weekday picker we have to stop and think for a second.
I do not know every instance in the app where the week starts on Sunday. But I am referring to the calendar view under List under Plan.
Reference:
https://support.optimizely.com/hc/en-us/requests/1760477?page=13 votes -
Add Alt text as a visible field at content upload in task stage
To ensure best practice as part of tasks intended for the website, it would be helpful for 'Alt text' (a default CMP and DAM field) to be visible as a field with helper text in the pop-up window when users upload content in the Content tab of a task. Additionally, if there is toggle in the settings for admins to make the field mandatory or not, that would be good also.
Currently 'Alt text' only appears as a visible field when assets are uploaded directly in the DAM.
4 votes -
Expansion of details available in admin reporting module
As a CMP Admin, I want to be able to report on tasks where task assignee (not creator) is a core field, and include key details like granular detail on what these tasks are (e.g. are they website updates, emails or larger project items).
The "field options" should be a comprehensive list of all fields. relating to tasks including custom fields.
6 votes -
Team-based CMP Notices
An option to create notices in CMP for specific Teams/Users/Role-types to ensure necessary team members receive relevant updates.
2 votes -
Scheduled CMP Notices
An option to schedule a notice to start/end on a given date/time.
2 votes -
View out of office in convert screen
It would be super helpful to be able to see someone's out of office (the red exclamation or something similar) while in the conversion screen (converting from request to task).
1 vote -
SLA Fields by Template
Add SLA fields preset by template type. For example, a Website request template could have an SLA of 5 days that automatically appears on the form (read-only for users). The system would also automatically close tickets after a set period (e.g., 2 weeks) if there’s no follow-up from the requester.
1 vote -
Support link in navigation on CMP
I have raised a few support tickets and whilst it is easy to do that via the navigation, it it not possible to quickly get to the support portal to see how the tickets have progressed. It would be good in the navigation, or in the Customer Support 'Contact us' pop-up, to have a link to the support portal.
1 vote -
Adding Asset from Library - Labels
When adding Content to the Content tab from Library, the fields/labels on the asset uploaded should be brought over from library items automatically. Right now, this only happens when "creating a task" from a Library asset, but that is not how our current workflow operates. When the new labels come in, flag any conflicts with existing fields and ask to choose the correct tag.
6 votes -
Value Name with Field Id
Currently, the CMP asset response returns only the value IDs inside the Values array. The response structure should be updated to return a collection of objects, where each object includes both the ValueId and the corresponding ValueName.
"Fields": [
{
"Name": "GEOGRAPHY",
"Values": [
"d26e76eed40611f0a979d6dd850eab0790",
"37b86280d40711df0afc59a90521e39d3",
"d26d00ded40611f0a97d9d6850eab0790"
],1 vote -
Change Fields in Work Requests
We started to use Work Requests for managing intake of the marketing requests. The standard field "Deliverable Due Date" is obviously the essential one on all forms.
Issue:
Due Dates often change during the delivery but this is not possible to change in the Requests so many times they get overview. Why not to have the WRQ fields editable?3 votes -
Optimizely defaults to Eastern Standard Time - give the option universal or selectable time zone
Marketing Manager with employees that live all over the country and all different time zones
4 votes -
fiscal
Fiscal year vs. Calendar Year
I know we can create custom views but it would be ideal under the Organization's Business Calendar to change to a fiscal calendar so that when we share views based on quarters, it aligns with how our company operates, i.e. our Q2 is Jan-Mar, not April-Jun.
1 vote -
Restrict Workflow usage
You should be able to restrict usage of Workflows to certain Assets, or to certain Teams/Users (or, ideally, a combination of both).
We have certain assets which need to go through specific approval flows for compliance reasons and currently the platform has no way to restrict who can do this, or whether the Asset can be put through different workflows accidentally.
1 vote
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