166 results found
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Marketing lists with no assigned customers should be shown to all customers
As a marketer on Hero Tools, I want to add campaign lists to show for all customers.
Currently, you have to assign all customer(s) to a list in order for it to show.
I have thousands of customers, and if I want the list to show for all of them, I have to assign them all to the list.
If no customer is assigned, the list should be shown to all customers.
2 votesThank you for submitting this request! We have added this item to our backlog for future consideration and prioritization.
I understand the current concern being that it can be too difficult to maintain the customers assigned especially when 'all' customers should be assigned and encourage others to vote and support improvements to this feature.
Importing Customers is another means currently available which can be used today in situations where there are a large number of customers to assign to a various list:
- Navigate to Marketing -> Lists
- Click on "import" icon (located on the upper right near the edit options)
- Change dropdown from "Lists" to "Customers"
- Leverage the "Download Template" to populate and import the desired customers.
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CMS backup
I'd like to suggest implementing an automated backup system for the CMS to avoid potential data loss or mishaps. Currently, backups can be done manually, which could leave us vulnerable to issues such as data corruption, system failure, or human error.
Automating backups (daily or even more frequently) with proper versioning and offsite storage would ensure data integrity, minimize downtime, and provide a reliable rollback option in case of any unforeseen events.
1 vote -
Provide hooks for automated translation of non-product content
Need the ability to translate non-product pages in the CMS - pages like about-us, contact-us, etc.
Most translation providers can handle HTML, so something like pipelining the save event in the CMS or the ability to export a single page and it's content.
2 votesThank you for submitting this request! We have added this item to our backlog for future consideration and prioritization.
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PIM - Improve validation with trailing space characters
The current PIM import process automatically strips trailing space characters from all fields before validating the import. This causes frustrating behavior when a category is named (accidentally or otherwise) with a trailing space character in it.
The import validation strips the space characters from the file, which causes the import to fail with the "Category Name not found" error. The PIM admin then has no good way of identifying that the trailing space character is what is causing the issue since the error does not specify which category is the one not found.
In order to avoid this, I would…
1 vote -
Integration of AI based Chatbot / Agent
Configured Commerce has always focused on the value of its self-service capabilities to increase customer adoption, increase customer retention, and to free up Sales and Customer Service to focus on more complex, high-value engagements.
Providing an AI based Chatbot/Agent aligns perfectly with this mission by providing the potential to accomplish things like:
* Building on the natural language processing we're incorporating with our Google based search, users could, in a conversational manner, retrieve things like order information, product data, product recommendations, etc.
* Streamline ordering and reordering. The Agent would potentially have access to past order data to simplify reordering…7 votes -
Ability to set a Sort Order on Products Cross Sells
See Optimizely Ticket # 1440321.
See also attached picture with Product 648274 as example. 648274 has 12 Cross Sells Products.
There is no option to set a fixed sort order that would dictate in which order (left to right) those Cross Sells Products would appear on the widget. Such option is on the import/export load sheet, however it does nothing.1 voteThank you for submitting this request! We have added this item to our backlog for future consideration and prioritization.
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Current Count Qty in VMI
On the VMI pages for Configured Commerce anywhere you display “Current QTY” you should also display the “Current Count Date” because it’s confusing to users to see "Current Qty" + "Prev. Count Date," e.g., on the Locations > Products page.
1 voteThank you for submitting this request! We have added this item to our backlog for future consideration and prioritization.
As a sidenote in case there is urgency - this should be something that can be added at the project level via customization
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Power BI Integration with Optimizely Configured Commerce for one of the client
The client requires seamless integration of Power BI reports directly within their Optimizely Configured Commerce site to enable:
Real-time business analytics dashboards
Embedded sales, inventory, and customer insights
Interactive reporting for internal users
To integrate Power BI reports into Optimizely Configured Commerce site, we need to whitelist the required DLLs.
DLLs to Whitelist
The following DLLs need to be whitelisted for Power BI integration:Microsoft.PowerBI.Api.dll
Microsoft.Identity.Client.dll
Microsoft.Rest.ClientRuntime.dll
1 vote -
Dynamic Filtering: Enhancing UX on list page
Proposed Enhancements:
* Add a fixed top panel to display all applied filter options
* Allow users to remove individual applied filters by clicking an "X" on the top panel
* Replace checkboxes for filter options with visually distinct selectable buttons
* Automatically filter relevant items as each filter option is selected or removed
* Remove the "Apply Filter" button to make filtering immediate
* Keep the "Clear All" hyperlink button in the top panel to reset all filters
Benefits of Proposed Changes:
* Improved user experience with real-time filtering
* Increased engagement as users see instant results
* Competitive…4 votes -
Add LaunchDarkly to allowedLibraries whitelist
Hi,
Out customer indicated they would like to unify the feature flags and feature experimentation software they use over multiple software applications, which also include software maintained by other partners next to ourselves.
They already use LaunchDarkly for other software in their stack, and would also like to include their webshop build on Optimizely Configured Commerce to use LaunchDarkly for their feature flags and experimentations.
Therefore we want to be able to include the following NuGet Package into the Extenstion project for this customer:
https://www.nuget.org/packages/LaunchDarkly.ServerSdk
At this moment the PowerShell script validateReferences.ps1 which uses the whitelist of packages in the…25 votes -
Product - Standard Configuration and Fixed Configuration - OOB Widgets need to display QTY
See Optimizely Ticket #1712655
Problem: Neither the "Product Kit Section Options" widget nor the "Product Bundle Section Options" widget displays the actual quantities of the product components of the kit/bundle - This is not a good customer facing experience. Leveraging Rich Text for Fixed Configuration may be a workaround, however it is not suited for Standard Configuration.
Solution: Add the set QTY beside each kit/bundle component in both widgets
1 voteThank you for submitting this request! We have added this item to our backlog for future consideration and prioritization.
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Ensure that only published products (i.e. assigned to at least 1 product category) may be ordered
See Optimizely Ticket #1713060
Problem: only a product with a deactivation date will ensure end-customer cannot add it to their cart via re-order functionality or saved lists. Our business have multiple websites (1 per country) and often a product that active in more than 1 country ends up being removed from country A, yet still published in country B.
Solution: have the product category assignment the source of truth. If a product is not published in at least 1 product category in site A, then it cannot be ordered or re-ordered in site A.
1 voteThank you for submitting this request! We have added this item to our backlog for future consideration and prioritization.
If we were to change this behavior in the future we would be sure to approach in as much of a non-breaking way as possible to prevent issues from customers who currently choose to take orders for non-categorized products.
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Support slash in UrlPath translations
We have a need to identify language in URLs.
This resembles adding /fr to the URL path of our french pages in the URL Segment of the French homepage and the UrlRoot (i.e CatalogUrlRoot = fr/catalogue, ProductUrlRoot = fr/produit, Brand_UrlRoot = fr/marques
Current setting does not support adding a slash (/ in the UrlPath translations, which is causing undesirable user experiences and language display issues.
Benefits to adding this feature:
SEO:
Search engines (like Google can easily recognize language-specific content when it's separated by a path (i.e., /fr for French. This helps with international SEO, making it easier…7 votes -
Removed the ability to restore all site content in Production
Remove the ability (or add in a configuration setting to disable the option) to rollback all site content in production. This configuration allow for the opportunity to wipe out all site content very easily.
1 vote -
Attribute Value Character Limit Raise
I frequently run into products that have more data for specs category attribute values that exceed Optimizely's 255 character limit in Configured Commerce. My source system has a limit of 400. I was wondering if it would be possible to raise the limit in OPTI from 255 to 400 ? An example attribute is "Suitable For Use With" which often has long lists of applicable model numbers.
1 vote -
Marketing List description can not be translated
As a marketer on Hero Tools, I would like to publish a marketing list with discounted products to several markets.
Currently, the list "Name", "Shared By" and "Description" fields cannot be translated. This means a list of discounted products for the Norwegian and Swedish market would need to be two different lists or in English.
Expected behaviour: List name, shared by and description fields should be translatable.
1 voteThank you for submitting this request! We have added this item to our backlog for future consideration and prioritization.
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Website User Already Exists on Import
Current Behavior:
When importing users into the Admin Console, if an email address already exists for a user but they have not activated their account, the system does not send an activation email, even when “Send activation email” and “Update existing records” are selected. This occurs silently, without any warning, error message, or visual indication that the email was skipped.Proposed Enhancement:
Introduce a warning during import validation such as:“Activation email not sent — user already exists in the system.”
This behavior would mirror how the system already flags issues like invalid customer numbers, which generate helpful error messages…
1 voteThank you for submitting this request! Our team is currently reviewing if and how we may implement this, particularly with consideration of our wide client base. We will update this ticket once we have completed this investigation.
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Abandoned Carts - email recipients and products in cart
Is it possible to find out and export the list of recipients that Configured Commerce sends abandoned cart emails to as well as the products in their respective abandoned carts?
When going through the email message logs we only see HTML code and we cannot seem to export the recipients and the products in the cart together.7 votes -
Show which user is throwing errors in application logs
Often when a customer is experiencing an error, we can see some sort of notification within the console describing what API failed it's call, what service timed out, or some other details about the failure.
Typically, the error message includes no identifying information on which user had the error. Meaning that a frequent error could be either 1 user is having an issue 100 times, 100 users having an issue 1 time, or any range in between.
If a website user is logged into our site, and an error is thrown from an action they take, that should be an…2 votes -
Add Preview Option to Email Message Logs
Currently, we copy the html from the Email Message Logs and save to an html file to "preview" the email in the browser. It seems that this would be a great enhancement for Opti to add a "Preview" button on the page. This would be similar to the "Preview Revision" option on the Email Templates, but using the actual html from the delivered email.
3 votes
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