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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.


We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Customization entry point on GetCartResult sub DTO's

Hello, Recently we had to add a custom property to the ShipVias, and making that new property available on the updateCart API was very inneficient. If we look at the GetCartResult class, there's a lot of sub dto's used that are not extensible with...
10 months ago in Configured Commerce / Technical 0

Trackable and filterable change log in Search & Navigation interface (similar to change log for content, projects, messages and content approvals in admin tools)

As an EPiServer Partner and CmsAdmin in customers system I want to be able see changes in Search & Navigation configuration, like best bets, related searches, synonyms, weights etc. so we can pin-point problems encountered and see if the custo...
about 4 years ago in Search & Navigation 1

Stack Additional Content Formats as Drafts

We can stack document types as drafts in the content space today (PDF, WordDoc, etc.), but we want to also be able to stack things like URL-type content, text editor, documents, images, etc.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Text-Type Field Visible on the Calendar

We keep very important content information in text-type fields (rich text, multiline text, text) and need calendar users to be able to access that information.
over 1 year ago in Content Marketing / Plan 0 Future consideration

UTM generator

Hello Team, we are wondering if there is a plan to introduce a native generator of UTM codes in CMP. We understand generating UTM codes is still challenge for lot of companies and we naturally see a UTM generator in CMP - where users create tasks ...
10 months ago in Content Marketing 0

Let Editors create flag rules in production

It would be great if our Editor-level collaborators could create flag rules in the production environment. Particularly, because some of the experiments they create are going to be integrated with Contentful. And in Contentful, we want Editors to ...

Parent campaign prefilled (CMP)

Hello, with the recent product release of CMP, the current parent campaign where I am creating a new object (TSK, CPN..) via the blue plus button is not prefilled. We have raised this with your support team and were told that this is expected as t...

Support for add custom icon to custom menu item

In 12.22.0 Optimizely CMS UI packages, the menus have been completely redone. We can add custom menu items to the Main menu, but we are unable to enable showing the custom icons for the custom menu items. It is very difficult to navigate the custo...
over 1 year ago in Content Management / Technical 1

Add 'Compliance Expiry' Within 'Manage Expiration and Archiving' on CMS Pages

As an Editor in the CMS I want to be able to add a 'Compliance Expiry' date to a page within the 'Manage Expiration and Archiving' popup, so that I can indicate in Edit Mode that the page content will need to be reviewed by the Compliance Team. If...
over 1 year ago in Content Management / Collaboration & Approval 2

Code Optimizations suggestions

Feedback from our Azure Cloud environment, attaching call stack. Memory:1) 6 % of your Memory was spent in List.ForEach called from EPiServer.ContentApi.Core.Serialization.Internal.ContentConvertingService.ConvertToContentApiModel 2) 3 % of your M...
10 months ago in Content Management / Technical 1