Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

ADD FEEDBACK

All feedback

Showing 1829 of 1829

Default Account ID When Punching Out

It is causing issues when a customer is not setup in B2B and the account ends up defaulting to the first property. The customer punching out is then not aware they may be punching out as a different property and we are not aware that there is an i...
9 months ago in Customized Commerce / Catalogs 0 Gathering interest

_ancestors support in query language, similar to _children

Its possible today to query for _children in several levels. I would also like to have the same support but for ancestors. You would then query for ancestors under a content item, where the items could be several levels down in the content tree.
about 2 years ago in Optimizely Graph 1

Be able to use preset values for flag variables

As experimentation program owners, we'd like our fellow developers and experimenters to input "safe" values when filling out flag variables. For example colors and font sizes that match our design system. A preset list of values (created by an adm...
9 months ago in Feature Experimentation / Experiment Authoring 1 Planned

Edit title field on templates

I wish I could edit the "Title" field in templates to reflect a different name. I can add what format I'd like them to use for the title, but I don't like that it's a required field.
over 1 year ago in Content Marketing / Settings + Configuration 0 Future consideration

Trackable and filterable change log in Search & Navigation interface (similar to change log for content, projects, messages and content approvals in admin tools)

As an EPiServer Partner and CmsAdmin in customers system I want to be able see changes in Search & Navigation configuration, like best bets, related searches, synonyms, weights etc. so we can pin-point problems encountered and see if the custo...
over 3 years ago in Search & Navigation 1

Update Campaign after task completed

I've had to update the campaign for tasks after the task had been completed. In order to update the campaign or sub campaign on a task, you have to un-check the task to remove the completion status. This is an issue because then the completion dat...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Requesting auto-detection alerts when website content isn’t displaying correctly.

Due to a recent bug with the Optimizely DXP, our company have had occurrences of website content (such as news and press release pages) not showing correctly to all of our visitors. This issue was reported by our web agency Ninetech to your suppor...
9 months ago in DXP Cloud Platform / Data management 0

Add currency parameter to metric

Mango: As we mentioned in last meeting, I’m sending this email to formalize the following petition: we would like to add “currency” as a new parameter since we are sending revenue in the local currency. This would help us a lot because we are sell...
9 months ago in Experimentation Analytics / Metrics Setup 0

Disable Approval sequence for local assets when Approval sequence is enabled for page

Currently, we are not able to disable Approval sequence for local assets (Blocks/Media) publish when Approval sequence is enabled for respective page. Editor wants to publish the local blocks and media files without approval sequence and then page...
9 months ago in Content Management / Collaboration & Approval 0

Media Image Scroll

We currently dont include media assets in the search INDEX, in order to have INDEXing job run smoothly. Is there a way Optimizely has any separate indexing job that can index only assets separately? This way we can search for the images or assets ...
over 1 year ago in Content Management / Asset Management 0 Future consideration