Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Enable prerendering of PLPs and PDPs with prerender.io

Our Product Listing Pages and Product Detail Pages have separate SEO templates being served to Googlebot, and almost all of the content is missing/broken/unformatted in those separate templates, which substantially hurts our organic traffic. Recre...
over 1 year ago in Content Management / Technical 0

Spellcheck capability within editor

As a product marketer who creates content on our website, I want to be able to see misspelled words in the editor as I write the content so I can fix typos before publishing to the website (and instead of writing the content, then having to do spe...
9 months ago in Content Management / Editing 0

AI Auto-tagging for DAM assets

It would be a massive time saver if our marketing assets (Images/video etc) could have tags/keywords automatically added on upload. AI tools like Imagga can tag content without me needing to manually tag. Maybe we can also have a pre-populated lis...
over 1 year ago in Content Marketing / DAM/Library 1 Future consideration

Allow customers to access security and audit logs

ODP has implemented Splunk SIEM and completed the onboarding of AWS Cloudtrail logs. However, customers do not have direct access to these logs. ODP is the only person who has visibility into these logs and we are dependent on them to notify us of...
9 months ago in Data Platform App 0 Future consideration

Integration with Meta/Facebook Commerce

We are looking to continue our integration with Meta/Facebook Commerce. Per Meta: "Since June 5, 2023 , any new shops you create use Checkout with Facebook and Instagram . If you have shops created before June 5, you have until April 24, 2024 to e...
9 months ago in Integrations 0

Make Task Mandatory in Campaign

There are scenarios where a workflow (strict) is not required but a task needs to be completed as a stand-alone item as part of a campaign or process. e.g. "Book Event". In addition to preventing a campaign from completing, I'd like to be able to ...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Make Asset Group names selectable from dropdown

As a Commerce content editor I would like to select the asset group names from a drowdown list of preconfigured names, rather than having to remember to write the right group names every time I add a new asset to a piece of Commerce content. It co...
over 1 year ago in Customized Commerce / Catalogs 0 Gathering interest

Export option for Order and Invoice History

Customer would like to be able to export order history and invoice history into an excel spreadsheet
over 1 year ago in Configured Commerce / Self-Service 1 Gathering interest

Language codes in page tree (navigation) and in page header menu are not the same

If you in admin change the "Web Address Prefix" for languages the editor interface uses different language codes in different locations. In the page tree navigation it uses the language code but on the page header of the page the "Web Address Pref...
over 1 year ago in Content Management / Multi-language 1 Investigating

Copy one page, do not include all children (and children to children)

Sometimes editors want to copy a page and paste it in another part of the structure. When you copy a page, and the page has children, all children will also be a part of the paste. To make this possible to copy only one page, perhaps extend the me...
over 1 year ago in Content Management / Editing 0