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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

Status Gathering interest
Categories Catalogs
Created by Guest
Created on Mar 13, 2024

Default Account ID When Punching Out

It is causing issues when a customer is not setup in B2B and the account ends up defaulting to the first property. The customer punching out is then not aware they may be punching out as a different property and we are not aware that there is an issue with the account they were attempting to punchout as unless they notice the issue and reach out to us.

I am proposing that we stop defaulting to the first account if there is not an account loaded for the property that they are punching out as. I would then either like an error message with who to reach out to for a solution and also a report/notification on our side on who the user was trying to punchout along with information like Address ID, account etc.