207 results found
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IP Address restriction in Cloudflare
It would be great if we could configure an IP Address whitelist in Cloudflare so that we only allow a specific set of source IP Addresses to be allowed to access our DXP instances. This will allow us to block public access to non-production environments
1 vote -
DXP support for alerts
This is essentially a copy of https://feedback.optimizely.com/forums/964806-commerce-connect/suggestions/51196846-dxp-support-for-alerts and with same intent for all services hosted on the DXP platform.
The scenario for usage is to add monitoring to be able to react swiftly on production issues and support our partner customers.
This gives both us partners and Optimizely more rapid enviroment insights which results in more stable environments and happy end users and thereby customers.
Some examples to mention a few scenarios:
Response times in checkout
High error rates
Failing external calls
Slow response times external services
Slow response times servers
Failing endpoints
Asp.net core threading issues
High cpu on…3 votes -
When there are errors on the servicebus we don't log it. It would help if we logged errors for troubleshooting purposes.
When there are issues with the servicebus it is not possible to see what went wrong many times. You can go to the servicebus and look at the graph and see that there are "server errors" and "user errors" and "throttled messages"but there is no way to see the details of the server errors or the user errors.
Some times we can see a log entry in the CMS logs but not always and I guess it depends on the type of error.
If we had more information it would help when troubleshooting customers having problems with the servicebus.13 votes -
Improve the visibility of image thumbnails in the Media Panel.
Our content editors rely on thumbnails in the Media Panel to identify images. However, the current view makes this difficult, as the thumbnails are too small. While it is possible to open each image to view it in full size, this process is inconvenient and time-consuming. Providing larger thumbnails would make image identification much easier and more efficient.
Suggestion: Provide an option to enlarge thumbnails for better visibility.
1 vote -
Difficulty locating the "Automatic published media on upload" setting in CMS 12
Location of Settings in CMS 12: Difficulty locating the "Automatic published media on upload" setting in CMS 12, which affects workflow and publishing behavior.
2 votes -
Media Publishing Confusion
Media Publishing Confusion: Contributors often forget to publish or submit new/updated media (e.g., PDFs, images) for review, as the system does not prompt them, resulting in drafts being left unapproved.
3 votes -
Versioning Limitations: Updates to blocks (even within a page) do not trigger version updates or review requirements for the parent pgge, ma
Page‑level updates are not reflected in version history:
When a block on a page is updated, the page‑level version history does not show the recent change. Instead, version history is tracked only at the block level, not for the page as a whole. As a result, it can appear that a page has not been updated even when changes have been made.For example the Child Health Policy Accelerator | SickKids page was updated couple of days ago, but the last update details are showing of October 2025.
3 votes -
Reviewers lack visibility into where blocks and media objects are used across the site, leading to time-consuming searc
Reviewers lack visibility into where blocks and media objects are used across the site, unless someone published the landing page/parent block where the block is supposed to be placed. This lead to time-consuming searches and uncertainty during approval.
3 votes -
Warning of a duplicate asset when saving from a task to the DAM
Upon uploading to a task there is no indication on whether or not content is a duplicate of what exists in the DAM. If it can not be indicated upon import, then can a warning implemented when attempting to save a duplicate to the DAM?
6 votes -
add button ID property
Analytics requires us to differentiate between different CTA buttons on a page that may go to the same destination (e.g. event "register today"). Please ad a button-ID property in the standard link interface (page, external link, media, remaining URL, etc.) We cannot use UTM-like properties as that breaks tracking within a current session. This is very standard in other CMSs.
1 vote -
send alerts when sync jobs fail
We want alerts to be sent via email and or our incident io pager system when sync jobs fail. Now, we have to look in every job's history to see if any sync jobs fail.
1 voteWe’re currently gathering additional feedback on this idea. If you have any more context, examples, or specific use cases, please share them - it really helps us understand how this would best support your workflow. Thanks for contributing to the conversation!
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Real-Time Audiences from ODP to CMS: respecting cookie consent for personalization
Real-time audiences can be synced from ODP to CMS via a NuGet package (https://docs.developers.optimizely.com/optimizely-data-platform/docs/odp-cms). This enables audiences created in ODP to become selectable in the CMS's Audiences setting.
The CMS's Audiences setting doesn't take account of cookie consent configurations at all, however. This creates a problem for configuring personalization in the CMS with synced ODP audiences.
ODP audiences may opt out of personalization in their cookie consent preferences. But if personalization is configured in the CMS, the personalized view will still display for those who have opted out.
(This is not an issue with Web Experimentation, as Web…
1 vote -
Allow disabling warmup for integration and preproduction
Integration and preproduction environments are sometimes protected by IP-whitelists and in those cases the warmup step always fails with status code 401. The warmup system waits for about 15 minutes until these requests time out. This increases delivery times to these environments specially when CI/CD is set up.
Ex:
2026-03-10 12:40:24 Information Starting to warm up the targets slots...
2026-03-10 12:40:25 Information Preparing target slot for Go Live (<masked>/slot) (warming up the slot)
2026-03-10 12:52:21 Warning Timed out waiting for all instances for webapp <masked> and slot "slot" to become ready!
2026-03-10 12:52:21 Information Validating deployment ID uniqueness between slots…7 votes -
Add option to open any link in a new tab while using link field
We have used a link field of type URL to page/external address on content blocks. But When we are are adding the content with an external link then there is no option available to the that link into a new window.
1 vote -
Media name
Currently, media asset names are getting cut off or wrapped based on the media field length. As a result, authors have to hover over each asset to manually note the full name before proceeding.
Could you please add a feature where the added media item's name along with the path can be viewed and copied directly from the CMS.1 vote -
rolling restart flag
Please make i possible to be able to flag for a rolling restart (one instance at a time) when executing deployments -through DevOps / GitHub release pipelines.
-Note:
old feature request disappeared it seems:
https://world.optimizely.com/forum/developer-forum/Developer-to-developer/Thread-Container/2023/5/is-it-possible-to-do-a-rolling-restart-from-an-api-call-powershell-cmdlet-or-something-similar/1 vote -
Improve “Select All” behaviour for lazy loaded export
We’ve received reports from our users regarding confusion when exporting form submissions.
Currently, when users click the header “select all” checkbox, the label shows:
“All 25 posts are selected.”Because only 25 submissions are initially loaded, the checkbox correctly selects only these items. However, users often interpret this label as indicating that all existing submissions (e.g., all 69) have been selected - even though the remaining items have not yet been loaded via lazy loading. This misunderstanding has led to incorrect or incomplete exports.
To reduce user confusion and better reflect what is selected, we would like to request an…
2 votes -
Customer Feedback: Improve CMS UI visibility for Optimizely Graph synchronization status
I am a Technical Support Engineer submitting this feedback on behalf of a customer. The customer is using Optimizely CMS and relies on Optimizely Graph to synchronize content between the CMS and the search index.
Currently, the CMS shows synchronization status only under the Options menu. The text labels such as "Not changed since last publish" or "Synchronize with Optimizely Graph" are not visually prominent. Editors cannot quickly determine whether a page is already synchronized, out of sync, or requires re-synchronization. This makes it difficult for editors to know the current state of content without navigating menus.
The customer suggests…
3 votesWe’re currently gathering additional feedback on this idea. If you have any more context, examples, or specific use cases, please share them - it really helps us understand how this would best support your workflow. Thanks for contributing to the conversation!
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export users
Product manager, would like to be able to export a list of all users in specific groups under group access, and generically all users that have access to our CMS along with what their role is, what groups they are a part of.
1 vote -
Access restricted for Specific user with expert import
We need to configure roles in Optimizely to grant specific users permission to use the Import and Export functionality.
Access must be restricted based on the users’ assigned business units. For example, if a user is assigned access only to Asteco, they should be able to perform import and export activities strictly within the business units (e.g., Asteco and Pactive) aligned with their permissions.
Users must not have visibility of or access to any other projects beyond their assigned business units.
3 votes
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