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CMS PaaS (Content Management System)

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  1. The Salesforce Marketing Connector tries to fetch fields for Account, Campaign, Contact, Lead and Case.
    When one or more of these are not enabled in SF, this leads to a flood of logs/errors from the 'Fetch Data From Marketing Connectors' job.
    Can you please expose a configuration that allows us to specify which object types should be fetched?

    1 vote

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    New  ·  0 comments  ·  Integration / APIs  ·  Admin →
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  2. Our content editors rely on thumbnails in the Media Panel to identify images. However, the current view makes this difficult, as the thumbnails are too small. While it is possible to open each image to view it in full size, this process is inconvenient and time-consuming. Providing larger thumbnails would make image identification much easier and more efficient.

    Suggestion: Provide an option to enlarge thumbnails for better visibility.

    1 vote

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    New  ·  0 comments  ·  Media / Asset Management  ·  Admin →
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  3. Analytics requires us to differentiate between different CTA buttons on a page that may go to the same destination (e.g. event "register today"). Please ad a button-ID property in the standard link interface (page, external link, media, remaining URL, etc.) We cannot use UTM-like properties as that breaks tracking within a current session. This is very standard in other CMSs.

    1 vote

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  4. By default, Optimizely Forms do not send uploaded files as attachments in submission emails. Instead, the system provides links to the files stored in the Optimizely asset library. These links are only accessible to CMS-authenticated users, which limits their usability for external recipients.

    Custom Enhancement Possibility:
    It is currently possible to customize the SendEmailAfterSubmissionActor to include file attachments, as demonstrated in this community blog post: https://world.optimizely.com/blogs/kennyg/dates/2025/8/sending-email-with-attachments-with-optimizely-forms-in-2025/

    However, as stated in this blog post, this requires duplicating built-in logic, since SendEmailAfterSubmissionActor does not expose an integration point that allows developers to hook in and add attachments to the message.

    Proposed Improvement:…

    6 votes

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    Gathering Feedback  ·  1 comment  ·  Forms  ·  Admin →
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  5. Support Google Tag Gateway with Cloudflare.

    1 vote

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  6. Add support for Azure Custom Error Pages.

    Our client has a requirement to display a custom error page when the web application is restarted.
    We can use the maintenancepage,htm during deployments but they require a custom page for pure restarts as well.

    This custom error page feature in Azure provides what they need but its not currently supported by Optimizely DXP.

    6 votes

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  7. We want alerts to be sent via email and or our incident io pager system when sync jobs fail. Now, we have to look in every job's history to see if any sync jobs fail.

    1 vote

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    0 comments  ·  Graph  ·  Admin →
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  8. We have use cases where we need to search content to determine if an item is in the Trash. Currently, we use the cg-include-deleted: true header as described in the documentation. However, we have observed that duplicate results are returned from the Graph for Content() items.

    One result represents the original location (tombstone marker) with the property _deleted: null, while the most recent version in the index has _deleted: true.

    Although we can filter out duplicates on the client side, this approach is not ideal.
    We would like the _deleted property to be available as part of ContentWhereInput so that…

    4 votes

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    0 comments  ·  Graph  ·  Admin →
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  9. Real-time audiences can be synced from ODP to CMS via a NuGet package (https://docs.developers.optimizely.com/optimizely-data-platform/docs/odp-cms). This enables audiences created in ODP to become selectable in the CMS's Audiences setting.

    The CMS's Audiences setting doesn't take account of cookie consent configurations at all, however. This creates a problem for configuring personalization in the CMS with synced ODP audiences.

    ODP audiences may opt out of personalization in their cookie consent preferences. But if personalization is configured in the CMS, the personalized view will still display for those who have opted out.

    (This is not an issue with Web Experimentation, as Web…

    1 vote

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  10. We have a need to query content under certain folder from GraphQL API. At the moment we can query the parent GUIDs from a block, but it only returns a list of GUIDs. It returns them in a certain order, so it is possible to find out from there which is which folder, but it would be easier if we could query also the name of the folder. At the moment GraphQL API does not index the folder information, so we would like the folder information also to be synced to the index.

    4 votes

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    0 comments  ·  Graph  ·  Admin →
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    Good news - this idea is now being explored by our product and design teams. We’re researching potential solutions and scoping out what an implementation might look like. We’ll share updates here as our thinking evolves. Please do update with any further ideas or comments

  11. When choosing files through the DAM picker, I'd like to be able to select multiple assets at once.

    6 votes

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  12. They would like to see reports for pages where they have a lot of content to list the blocks and then pieces of information specific fields.

    Custom reporting functionality needed for content inventory management

    • Create reports by picking block/page template and selecting specific fields
    • Current process requires developer/agency hours for custom reports
    • Want ad hoc reporting: “insights report with just title, URL, publish date, authors”. or professionals reports with name, bio, etc.
    • Would free up agency hours for higher-value work
    5 votes

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  13. I'm an Optimizely Admin, who does have full access to PAAS Portal.

    Can you please consider an additional prompt on the restart (atleast for PROD), so the restart wouldn't be triggered mistakenly.

    Also, considering the rolling restart would be ideal most of the time, can you enable the option "Restart One instance at a time" checked by default.

    Thanks!

    7 votes

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  14. We have used a link field of type URL to page/external address on content blocks. But When we are are adding the content with an external link then there is no option available to the that link into a new window.

    1 vote

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    New  ·  0 comments  ·  Implementation  ·  Admin →
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  15. Currently, media asset names are getting cut off or wrapped based on the media field length. As a result, authors have to hover over each asset to manually note the full name before proceeding.
    Could you please add a feature where the added media item's name along with the path can be viewed and copied directly from the CMS.

    1 vote

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  16. As an editor using the Language Manager add-on to translate from one master language to another, I'd like to select individual properties to EXCLUDE from translation. Certain properties (e.g. URL, title etc) may contain key terms, names etc that should not be translated.

    Note: This is slightly different from another feedback idea;
    https://feedback.optimizely.com/forums/966081-cms-paas-content-management-system/suggestions/49891608-language-manager-won-t-let-you-exclude-terms-tran

    though both these ideas would solve the same core problem.

    3 votes

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    1 comment  ·  Translations  ·  Admin →
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  17. Please make i possible to be able to flag for a rolling restart (one instance at a time) when executing deployments -through DevOps / GitHub release pipelines.
    -Note:
    old feature request disappeared it seems:
    https://world.optimizely.com/forum/developer-forum/Developer-to-developer/Thread-Container/2023/5/is-it-possible-to-do-a-rolling-restart-from-an-api-call-powershell-cmdlet-or-something-similar/

    1 vote

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  18. Product manager, would like to be able to export a list of all users in specific groups under group access, and generically all users that have access to our CMS along with what their role is, what groups they are a part of.

    1 vote

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    New  ·  0 comments  ·  Export / Import  ·  Admin →
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  19. Restart Site - Have "Restart one instance at a time" be checked by default since not checking this can cause serious issues upon restart.

    Also adding the checkbox state to the confirmation message so users are aware.

    1 vote

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  20. Wildcard hostnames are not supported on DXP, and all configured hostnames must be explicitly mapped in the CMS admin.

    We will have thousands of customers for whom we will be setting up individual sites. Is it possible to configure a wildcard entry on DXP—such as *.procase.riogrande.com—to support this model? Managing tens of thousands of individual URLs in Optimizely DXP would be difficult for both Opti and us, and it would significantly increase our customer onboarding time.

    1 vote

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