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CMP (Content Marketing Platform)

CMP (Content Marketing Platform)

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  1. Currently, we can link a task to multiple campaigns, but we cannot do the same for an event. Multiple teams coordinate on a single event, and need to track against the date of the event and show it in reporting for their specific programs. Request is to add "linking" to the related feature for Events like have been done for Tasks.

    2 votes

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  2. I think we should update the status and/or filter options to reflect a couple of different layers:

    • Overall task status
    • Step status

    In addition the status options for overall task status should be a bit more descriptive (I think I suggested this a while back but can't find the suggestion so apologies for duplicating feedback) For example "in progress - overdue task" and so on.

    It's misleading when I have "in progress" and "overdue" selected and the results show tasks that are overdue but have not begun (so they're not "in progress" - see below/attached for an example.

    1 vote

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  3. As a CMP admin, I want to be able to create global form components which can be replicated into multiple workflows. For example this could be sets of briefing questions which can be treated as a modular component and then included multiple workflows, to save the same sets of questions having to be added manually 1 by 1 in every workflow. It also means that edits would only need to be updated once, and then would filter down into any workflow where that component is integrated.

    16 votes

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  4. We need the system to better support user holidays. When a user is out of office for an extended period of time, we need to be able to assign the user's Tasks in progress to other members of the Team in a quick and efficient way. Currently, this process is extremely manual, involves multiple clicks to re-assign each individual task, and needs to be manually un-done once the person returns.

    Adding holiday within the CMP account setting should prompt the User to set a delegate which would re-assign all items in progress to that person which were due to fall…

    1 vote

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  5. I prefer the "list view" when i'm in "attachments" or viewing the content tab. would sure like a way for my "List view" preference to stick instead of changing to the the "tile view" every time i toggle in and out of the workflow.

    3 votes

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  6. THE PROBLEM
    Customer content team is publishing 10–20 blog posts per week as part of a large-scale SEO initiative. Their workflow involves pulling images from stock sources (e.g. Getty), uploading directly to the DAM, and passing them to development. They are not designers, and requiring them to manually resize or optimize images in tools like Figma before upload creates friction and slows publishing velocity. The current workaround is to have UX designers optimize every image before handoff — which has become a recognized bottleneck.
    Beyond workflow, there is a real page performance concern. Technical contact confirmed that current page load…

    1 vote

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  7. Being able to add Column of CPN Number under Library List View, especially to show up in csv download. At the moment, can only view if I enable hierarchy (but then not translated well into csv download) or add campaign names.

    1 vote

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  8. Requesting for CMP to support video transcoding from mp4 -> webm formats. We have multiple animations loading on the page and I would lile to optimize them for better user experience. This would also result in better page performance

    1 vote

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  9. Add ability to lock pre-populated start/due dates within Task workflow requests based on workflow SLAs so submitters (requestors) cannot adjust pre-defined dates.

    As it currently stands, if a user chooses a workflow that has pre-defined SLAs, the user can still adjust the dates, which immediately puts a task in an "overdue" status even though it was just submitted. We need better control over dates to mitigate risks and incorrect reporting.

    1 vote

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  10. Is there any way for users to receive automatic notifications when new assets appear in a Saved View or under specific filters?

    For example, if new assets are added that match certain criteria, could Optimizely notify subscribed users automatically?

    2 votes

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  11. At this time, it appears that the behavior that the client is trying to achieve is not currently supported. Specifically, the logic options for multi-select fields do not include conditions such as “contains” or “does not contain.” Because of this limitation, the workflow jump logic may not trigger as expected when users select multiple publishing locations in different orders.

    2 votes

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  12. I would like the ability to create campaign templates from the same place we create Work Request Templates. Creating a live campaign, making it into a template, then archiving it in the Plan view is a pain. I would also like to be able to edit Campaign Templates

    2 votes

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  13. Should be able to select multiple activities underneath a campaign and bulk edit information - fields, deletion, archive, etc.

    11 votes

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  14. The threaded commenting feature for multi-step workflows (as well as Work Requests) shows replies under the “Comments” tab in “Oldest → Newest” order.
    When viewing comments from the “Workflow” tab, the same “Oldest → Newest” order is applied.
    Currently, it appears that the “Reply” button is only displayed on the base comment and not on subsequent replies (in both the cases that you highlighted). This is currently expected behavior with the current design of the platform.

    7 votes

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  15. I am an Admin user and it would be useful to be able to change the Owner of Work Requests to cover situations when the original requestor moves out of the team, leaves the business etc so the request can be delegated to another user without having to recreate a brand new WRQ.

    2 votes

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  16. Could request-specific fields be added to the dashboard creator?

    For example, being able to group/pivot/filter:
    - 'Template' - by work request template submitted
    - 'Requestor' - by individual(s) submitting the WRQ
    - 'Submitted date' - by date of WRQ submission.

    3 votes

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  17. It would be extremely helpful to be able to turn off the time function for start and due dates, or at least to be able to default start times to the beginning of the day and default end times to the end of the day (when creating a task/applying a workflow).

    11 votes

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  18. Allow admins to change users email within their view, so an entirely new profile is not needed. This is useful specifically for individuals who go through a legal name change.

    1 vote

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  19. Currently, when a task is completed slightly outside its expected timing (e.g., by a few hours), Smart Duration may shift downstream tasks by a full business day (or more). This behavior can create unnecessary schedule changes that don’t reflect the actual delay. It'd be great if there were configurable thresholds (e.g., only shift schedules after X hours of delay).

    1 vote

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  20. "The CMP seems to mishandle Outlook files. When uploading them to a task, you cannot review them in the Content tab preview area. When downloading them, Outlook appears unable to open the files. Is this intended? Is a fix for .msg files in development?"

    "The email attached is what was uploaded to the Request form. The user did change the name of the file after uploading.

    When uploading a file to a request form, you have the option to change the title. When changing the title it removes the file extension. This doesn't happen for other file types. "

    2 votes

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