Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Replace User with New User

A member of our team has left the business. It would be good if we could replace that User profile in the CMP with a new user who is replacing that role, rather than manually changing every step in all the workflows that relate to that User.
over 1 year ago in Content Marketing / Settings + Configuration 0 Future consideration

Results pulled via API are frequently multiple days stale.

This leads to us having to make multiple request per experiment in order to get up-to-date data. Various ideas to resolve: Allow users to prime a test's results Call a webhook when results are ready Optimize performance of the results query
over 1 year ago in Experimentation Analytics / APIs 0 Investigating

Hipaa Compliance

We need to be hippa compliant. Loosing way to many deals and now our partners are not even bringing us into deals because Acquia and Sitecore are compliant.
about 2 years ago in Content Management / Roles and Security 0

Concern with the terminology "Master Language"

As an employee from USA, we have a very complicated and problematic racial legacy. The CMS platform uses the terminology "Master Language" when specifying the default language (or language of origin) for a translation. A few years back, Github dec...
12 months ago in Content Management / Multi-language 0

Exclude outliers for selected metrics

Currently Optimizely allows excluding outliers only for ravenue. We would like to enable it for other metrics e.g Add to Bag.
about 3 years ago in Experimentation Analytics 1

Add rule type property to decision object

While the decision object allows you to see which rule delivered a feature, it does not specify whether this rule is an A/B Test, Targeted Delivery, etc. Customer naming conventions could theoretically provide this kind of context, but we've recei...
5 months ago in Feature Experimentation / APIs / Experiment Authoring / Feature Flagging Workflows / SDKs & Agent 0 Future consideration

Enable selection of datetime format on DateTime block in EPiServer.Forms

The current implementation of the DateTime element (found in the EpiServer.Forms.Samples package) appears to be insufficient. In the DateTimeElementBlock.js file, the logic used to determine the language format relies on the browser's language set...
5 months ago in Content Management / Forms 1

Include "Canceled" as a progress level for a task

We have some tasks that are started but then not needed anymore and we'd like to keep a record of those tasks. We'd like a "Canceled" designation for a Task. Right now we only have "In Progress" or "Complete"
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Search input For ContentArea Editor and IList<ContentReference> editor

Can we have a search input appear to search for content for ContentArea Select Content Editor and for IList<ContentReference> editor
almost 2 years ago in Content Management / Editing 1

Add Filter Options for Production/Development Environment + Archived/Non-archived Reports

As a data analyst/product manager, I require a comprehensive overview of our experimentation programs within the reporting system. Currently, the system lacks clarity in the following areas, hindering my ability to effectively analyse experiment p...
2 months ago in Optimizely Reporting 0