Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 10 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Content Marketing

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Hover over feature on asset for the Save to Library pop-up

Our team finds it difficult to know which assets are being saved to the Library when choosing them on the content tab. It is difficult to know which asset is which. I'd like to suggest a hover over feature or scroll feature in order to see the ent...
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Include a "Add filters" option in the request module + search option

We would like to have the ability to get the “add filters” option in the request module, which would be identical to the Plan module together with the search options for labels.
about 1 year ago in Content Marketing / Requests 0 Future consideration

Default to Grid View on Content Tab

We would like to default the grid view instead of the detail view within the content tab. This will improve the layout of thumbnail image, its readability and most importantly the status of asset approval (pending changes, approved etc.)
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Introduce formatting into comments section

Introduce formatting into comment sections (enabling rich text field capabilities)
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Disable/Reorder Tabs in a Task

We would like to disable/reorder selected tabs. For example, the publishing tab is not one most users would need to see, and having the ability to disable/reorder it would bring a better UX.
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

More Descriptive Notification Messaging

Currently, when changes are made to work requests, for example changing the priority level, etc., the notification message just reads ‘The requester has made changes to the request….’ If it could be changed to something with more description/infor...
about 1 year ago in Content Marketing / Notifications 0 Future consideration

Sort Comments in Proofing & Versioning

The only way to view comments is chronologically as they were added rather than being able to sort them by page, or by commenter. When multiple people have commented it means the list of comments jumps from one page to another without any kind of ...
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Clarify Step Assignment Notification

The email that goes out when someone is assigned to a step says, "You are assigned to [step], and it requires your action." This is often misleading as the step due date is in the future and others have work to do first. I think the wording should...
about 1 year ago in Content Marketing / Notifications 0 Future consideration

Create Analytics Cookie with Options for Secure or SameSite Specified

Our dev team uses SameSite attributes on some cookies. We'd like the ability to specify this attribute for our site without requiring our dev team to add it after publication through the platform.
about 1 year ago in Content Marketing / Analytics 0 Future consideration

Flag Deactivated Users

If User X leaves the company, an admin then removes the license for User X what happens to those campaigns, tasks or events? Today, when a license is deleted from Welcome, that user is not searchable anymore in the filters – how do I find their ta...
about 1 year ago in Content Marketing 0 Future consideration