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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Content Marketing

Showing 479 of 1737

Have the ability to create renditions in AVIF format

AVIF is supported by all modern browsers and has a better compression rate when compared to other formats.
3 days ago in Content Marketing / DAM/Library 0

Change logs for templates and workflows

We would like to have a change log of when briefs were edited. At a minimum, we'd like to see who made the change and when. Ideally, we'd also be able to see what was changed. This would apply to all types of templates (campaign, task, etc.) and w...

Filter Requests by Related Activites

As a traffic manager who monitors all work requests, it would be ideal if I could filter and/or sort the work requests by Related Activities. Sometimes a job might be "accepted" but it has not yet been converted to a task, and being able to filter...
5 days ago in Content Marketing / Requests 0

DAM Search by DATE

To improve the user experience and DAM functionality, the requirement to search for an asset in the DAM based on "upload date" or "last modified" is necessary. As an example, we have 50,000+ assets tagged similarly (200+ automatically uploaded dai...
2 months ago in Content Marketing 2

Show/Hide logic for Work Request forms

We would like the ability to show or hide different fields in a Work Request form based on a user selected drop down. For example, if a user selects Website Update from the Request Type dropdown, only fields in section Website Update would display...
3 months ago in Content Marketing / Requests 2

Field Groups missing functionalty

Hello - recently you introduced the idea of field groups. Conceptually I like this feature. BUT, it is currently only available to add to an asset. With all the field inheritance, it would be really great if I could add a group of fields on a task...

Copying Template Sections

I would love the ability to copy whole sections from templates to use in other templates. We have some complicated sections that I am continually having to recreate when we create new templates.

Task Templates - load a blank Brief

Hello to the great Optimizely Product team, We truly appreciate the new Task Templates feature and we are now setting up the Task Templates for the communications activity types which have a dedicated workflow (Social posts, Paid search, Webpage, ...
28 days ago in Content Marketing / Tasks, Campaigns, and Events 1 Investigating

Recurring Tasks

We would like the ability to create recurring tasks, as we have a variety of work types that happen on a set cadence. For example - a blog post every Friday, quarterly reports, and yearly analyst reviews. Currently, we have to copy an existing tas...
almost 2 years ago in Content Marketing / Plan / Tasks, Campaigns, and Events 1 Planned

Add Library Link to Completion Message for Easier Asset Management

Could the team add a hyperlink to the completion message or directly on the saved asset when it's automatically saved to the library? This would make it more convenient to move assets to the collections folder, as you could click directly from the...
about 1 month ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration