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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

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Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

Created by Guest
Created on May 10, 2024

Reply all for comments and tasks/campaigns

As an Optimizely user, I would like to be able to quickly and easily tag everyone in a task or campaign in the comments or "reply all" to everyone in a comment without having to @mention each person so that I can be sure everyone gets the comment they should.

More details:

Would like the ability to reply-all to messages/comments without having to individually and manually tag everyone in the original message. This could also apply to a campaign or task where we need to share an update with everyone involved.

For example, have a "reply to sender" and "reply all" option that auto-tags the sender or those who were also included in the original message.

Having to manually tag each person in a comment isn't a good user experience and can cause errors and issues.