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  1. I am a UX Developer. I am trying to create a template within Google Tag Manager to make it easier for team members to push custom events to Optimizely Web Experimentation. Unfortunately due to GTM sandbox restricts, direct execution of methods on global objects like optimizely.push is not possible. There are a few possible ways to resolve this, which could include:

    1. Expose a queue-style global object
    2. Provide a GTM-friendly wrapper
    3. Publish an official GTM Custom Template
    1 vote
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  2. Role: Onboarding Solution Architect

    Issue:
    For the Audience Condition Ad Campaign "When selecting Visitor does not come from, it is a common interpretation that anyone who comes to a page, except those from an ad campaign would be selected. But this is not true. Instead, the user must come from an ad campaign, just not the one you specify to be targeted. "

    Request:
    Change this audience condition to match the intuitive and common interpretation "common interpretation that anyone who comes to a page", essentially to evaluate anyone and not just those visitor coming from an ad campaign.

    This would…

    1 vote
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  3. Add ability to view and filter by event property values directly in the Reporting interface.

    Current gap: Cannot break down metrics by event properties

    Desired functionality: Similar to existing Segment feature - display available property values and enable filtering (see attached screenshot).

    1 vote
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  4. Set clear expectations with necessary visuals of screenshot in the Help documents. It is quite confusing now, leaving room for interpretations.

    1 vote
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  5. When I use the Preview button within Web Experimentation, I see the following error in my developer console:

    Uncaught EvalError: Refused to evaluate a string as JavaScript because 'unsafe-eval' is not an allowed source of script in the following Content Security Policy directive

    When I reached out to Optimizely support, they confirmed that this is a known issue; Preview Mode uses the eval() function which is only possible if your CSP allows unsafe-eval.

    As allowing unsafe-eval is not recommended due to the security risks and would essentially nullify the protections we gain from CSP, we are unable to use Web…

    2 votes
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  6. 1 vote
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  7. Frequently I need to switch my coding / set up from a staging to a production environment. Optimizely warns me and then REMOVES all my code.

    This is fine if you are a basic non-technical user.

    It would be better if this was an optional change.

    Possibly provide a check box and a message in the button (see screenshot) - which would allow me to change the targeting.

    2 votes
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  8. Dear Team,

    We would like to request the extension of the recently released properties functionality for custom events to include page-level implementation. This enhancement would significantly improve both targeting capabilities and metric definition for page-based analytics.

    Currently, when managing numerous product detail pages (PDPs) with varying attributes such as product categories, we face limitations in creating meaningful metrics. Whilst page attributes exist, they cannot be utilised within metric definitions.

    The ability to define page properties would enable us to create metrics such as "product category PDP visits" without requiring dedicated category pages or specific experimental targeting for each variant.

    This…

    2 votes
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  9. Dear Team,

    We would like to propose an extension to the recently released ratio metrics functionality through the introduction of sequential metrics capability.

    This feature would enable the combination of two metrics based on their occurrence sequence for individual users. The system should accommodate both flexible ordering (where metrics may occur in any sequence) and prescribed ordering (where a specific sequence is required).

    One might aptly term this functionality "sequential metrics."

    This capability would prove invaluable for analysing the impact of experimental changes on subsequent user actions. For instance, when testing a new button design, we could examine users who…

    3 votes
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  10. Dear Team,

    We would like to request the extension of ratio metric functionality to include experiment-specific metrics, rather than limiting this capability to project-wide metrics alone.

    Currently, ratio metrics are only available when combining project-wide metrics, which restricts our analytical capabilities at the experiment level. This limitation becomes particularly evident when examining conversion funnels and user behaviour patterns within individual experiments.

    To illustrate this requirement: consider a microcopy test conducted on a button element. We can readily track the click-through rate using an experiment-specific metric, whilst simultaneously monitoring checkout initiations through a separate project-wide metric. From an experimenter's perspective, understanding…

    3 votes
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  11. As an experimenter, I should see a warning/alert when changing an Audience in either Web or FX that is being used in an active experiment to prevent unwanted impacts on live experiments.

    3 votes
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  12. Feedback from client: I want to be able to search for an old test on the results dashabord just once, rather than have to search for it within each status category.

    2 votes
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  13. I create experiments for a major retailer, and current URL substring match capabilities force me to use JS conditions or callbacks for all campaigns on my PDPs and category pages. This is tedious and makes it difficult for non-technical teammates to run experiments.

    For example, many retailers use structures like retailer.com/p/ to indicate PDPs and retailer.com/c/ for category pages. However, using those in the substring match fields will include all substrings with a "p" or "c" since the backslashes are not accounted for, opening up the test for many, many more visitors than we would anticipate. For example, the visitor…

    1 vote
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  14. It seems counter intuitive that I can name a click tracking event but that name does not appear in the sidebar of the variation editing menu. It would make sense to be able to add a label for ALL changes and have them display in the sidebar to allow for easier management. Otherwise, its a bit of a cluster right now

    1 vote
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  15. I am the product owner of the web experimentation platform. We also use the CMP. I connected the two platforms so that we could collaborate on variations, view metrics & run time within the CMP, however, results are not viewable within the CMP.

    This defeats a large purpose of the connection between the two tools, because I want users within the CMP to see the results within our projects, without having to go into the Experimentation platform. This will save me time manually reporting on experiments, and would enable anyone who is part of that CMP Hypothesis to see the…

    3 votes
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  16. To shorten the set-up time, rather than clicking each metric separately, Michael proposes an option to multi-select metrics in the dropdown with checkboxes.

    5 votes
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  17. I am working as analytics engineer in western union , we are having trouble to export the campaigns for our audit activity.

    We have 100s of running campaigns in our prod project and its not feasible for all our teams to use the API end points to list more than 200 campaigns and filter Running campaigns manually from the JSON.

    And our non tech team cannot do this activity and we don't have bandwidth to build application using the Optimizely api end point to get a UI for this.

    We used other AB & Personalization tool and has this basic…

    2 votes
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  18. The ability to split tests based on geographical region so that we can test the effectiveness of region-specific marketing campaigns, two-sided marketplaces, or faciliate other testing use cases when we cannot guarantee a user will be in solely the control or test variant.

    1 vote
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  19. Currently Web Experimentation Audience Attributes only support values as string types. Adding support for number values (floats, integers) would allow for more complex and granular audience membership.

    Customer provided example: An audience for visitors who have less than 100 subscriptions. The Audience Attribute numSubscriptions would be a number value of the total number of subscriptions the visitor has. This attribute could be used to build an audience for all visitors with less than X (ex. 100) subscriptions.

    1 vote
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  20. I am the Product Manager at Hearst Magazines.
    Our current Web Experimentation implementation is set up with the snippet in the <body> tag, which causes significant flicker for experiments involving changes above the fold.
    Your new Edge on CDN feature could be a game changer for us. However, the blocker is that we currently use Fastly CDN, which is not supported by your Edge product.

    12 votes
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