166 results found

1. Optimizely CMP - Publish into Spire

   Unleash the potential of your marketing team and publish into Spire out of the box with Optimizely CMP: One workspace to plan, track & distribute work, Creative tools to produce, edit & proof content, Multiple views to visualize campaigns: calendar, timeline, Kanban, lists, & more.

   Currently available as customization and add-on, we would like embed publishing from CMP into Spire.

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2. Allow Commerce Search v3 for Local Development

   Local debugging for Commerce Search v3 is currently unavailable, and renders the site completely unusable. This is, to put it bluntly, absolutely unacceptable. As far as I can tell, the only workaround presently is to switch to Search v2 for local development. At very least, there should be a way to have the system default to Search v2 when working locally, regardless of what is configured.

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   Research & Design  ·  AdminSara Winter (Principal Product Manager, Optimizely) responded

   I can confirm that currently Commerce Search v3 does not support Local Development.

   • Until local support is available, partners are currently working from Sandbox environments or if working on non search related activities they may be switching to alternative provider while working locally.

   While the suggestion to automatically fallback to Search v2 during local development is technically possible, it would mask actual system behavior and could lead to incorrect assumptions, missed issues, or inconsistent environment (sandbox vs local). For that reason, we are unlikely going to implement an automatic fallback to alternative search provider and switching search providers will remain a manual action at this time.

   • We fully understand your frustration, and how the inability to debug or run the site locally with Search v3 enabled is a significant disruption.
   • We are actively evaluating options to enable limited local development against sandbox instances, and work is underway to determine what is feasible and the associated timing.

   Please continue to share related impact and feedback and we will be sure to bring that to our teams as they review this request.

   I can confirm that currently Commerce Search v3 does not support Local Development.

   • Until local support is available, partners are currently working from Sandbox environments or if working on non search related activities they may be switching to alternative provider while working locally.

   While the suggestion to automatically fallback to Search v2 during local development is technically possible, it would mask actual system behavior and could lead to incorrect assumptions, missed issues, or inconsistent environment (sandbox vs local). For that reason, we are unlikely going to implement an automatic fallback to alternative search provider and switching search providers will remain a manual action at this time.

   • We fully understand your frustration, and how the inability to debug or run the site locally with Search v3 enabled is a significant disruption.
   • We are actively evaluating options to enable limited local development against sandbox instances, and work is underway to determine… more

3. Many customers change their SKU and it's not really supported in Configured Commerce

   We have several client which rename SKUs in their ERP instead of deactivating and create a new one for multiple reasons. Recently one of them ask us to create a "Master UID" for them to map and update our products, but this field is internal only and not visible to the customers, so it's an internal ID used between the ERP, PIM and Configured Commerce to update the product.

   Can such a field be added and could be used as an alternate natural key to simplify everything? Seems to us like a common issue.

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   Gathering Feedback  ·  AdminSara Winter (Principal Product Manager, Optimizely) responded

   Thank you for submitting this request! I can confirm that this would be a significant architectural change to implement and is not something we would be able to add to the roadmap at this time.

   
   

   We can leave this enhancement request open in order to receive related feedback, but we do not have plans to add this feature at this time.

4. Optimize Wishlist Updates: Refresh Line Item Only, Not Entire Page

   Optimize Wishlist Updates: Refresh Line Item Only, Not Entire Page.

   Current Behavior (for customers using live inventory and price via API):
   In Configured Commerce, when a user updates a product within a list or quote (e.g., changing quantity or removing an item), the entire list page refreshes. This results in longer load times and a less efficient experience, particularly for large lists.

   Requested Enhancement:
   Modify list/quote functionality so that updates apply only to the specific line item being changed, rather than forcing a full list refresh (must also adjust the product total). Ideally, this would be handled via an asynchronous update (API call / AJAX request) that re-renders just the affected line item instead of all items in the list/quote.

   Business Impact:

   Enhances customer experience by making lists more responsive and user-friendly

   Especially beneficial for B2B users managing long or complex lists

   Outcome:
   A smoother, faster, and more modern list interaction that aligns with best practices seen in cart and order management on other eCommerce platforms.

   Optimize Wishlist Updates: Refresh Line Item Only, Not Entire Page.

   Current Behavior (for customers using live inventory and price via API):
   In Configured Commerce, when a user updates a product within a list or quote (e.g., changing quantity or removing an item), the entire list page refreshes. This results in longer load times and a less efficient experience, particularly for large lists.

   Requested Enhancement:
   Modify list/quote functionality so that updates apply only to the specific line item being changed, rather than forcing a full list refresh (must also adjust the product total). Ideally, this would be handled via an asynchronous… more

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   Gathering Feedback  ·  AdminSara Winter (Principal Product Manager, Optimizely) responded

   Thank you for submitting this request! Currently in order to handle the complexity of keeping the data consistency between the My List Details and My Lists Page(s) across the wide customer base we require resetting the state after updates on the line item(s) within Lists.

   While we do not have any changes planned to alter this behavior on base please feel free to continue sharing feedback and impact.

5. PIM: Export product list from a category

   In PIM: I want to export all products that are assigned in a certain category. For example, I have category A with 300 products, and I want to export these 300 products in category A. As for now, when I'm in category A in PIM and click on "products" I get the listed products assigned to category A, BUT I can't export them in a excel list or other files types.

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6. Better extensibility options for Search V2 Indexing

   We have a requirement on our project that requires us to change the behavior of the search indexing v2. In trying to do so, our development team ran into an issue where the class we needed to extend was not extensible (internal, sealed, or non overrideable methods).

   Basically what we are trying to do is remove the condition that excludes child products when fetching indexable products that is in line 896 of class Insite.Search.Shared.DocumentTypes.Product.Index.SearchV2.Models.Product (this is in version 5.2.2412.1705)

   What we would like to see changed is:

   1 - Make the SearchV2.Models.Product public instead of internal and remove the sealed keyword (and do the same for other classes in the SearchV2 and SearchV2.Models namespaces)

   2 - If possible, move the lines from 893 to 904 to a virtual method so we can override it - specifically this code:

   var indexableProducts = products
   .Except(inactiveStyleParents)
   .Where(p =>
   p.StyleParentId is null
   && (
   !p.IsDiscontinued
   || (productIdsWithQuantityOnHand.Contains(p.Id) && p.TrackInventory)
   )
   && p.IsActive
   && p.IndexStatus != 2
   )
   .ToArray();

   And it's not really just about this particular piece of code - in that class the entire ReadFromDatabase method has a lot of logic in it, is there any way to break some of that apart into virtual methods, or handler chains / pipelines and make it extensible?

   3 - Make the constructor of class Insite.Search.Shared.DocumentTypes.Product.Index.SearchIndexableProduct public instead of internal

   Without these extension points, we are currently forced to copy / paste a lot of classes from base code, and slightly modify a few of them, in order to achieve the desired functionality. Attached is a screenshot from our pull request showing all of the files we had to copy - the only ones we actually change are the ones highlighted in red.

   And again, this is not just about our specific requirement, but more of a request to open the entire Search V2 Indexing architecture to be more extensible. Right now it's pretty "locked down"

   We have a requirement on our project that requires us to change the behavior of the search indexing v2. In trying to do so, our development team ran into an issue where the class we needed to extend was not extensible (internal, sealed, or non overrideable methods).

   Basically what we are trying to do is remove the condition that excludes child products when fetching indexable products that is in line 896 of class Insite.Search.Shared.DocumentTypes.Product.Index.SearchV2.Models.Product (this is in version 5.2.2412.1705)

   What we would like to see changed is:

   1 - Make the SearchV2.Models.Product public instead of internal and remove the sealed… more

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7. Send order confirmation as pdf attachment

   Our customers want to receive their order confirmations as a PDF attachment. Many still want to print them, attach a digital copy to their ERP, or save a digital copy. PDF's make this much easier.

   Many won't order online since they don't like the order confirmations. Others require us to manually send a PDF version out of our ERP after they have placed their order.

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   Gathering Feedback  ·  AdminSara Winter (Principal Product Manager, Optimizely) responded

   Thank you for submitting this request! Our team is currently reviewing this feature, particularly with consideration of our wide client base. We will update this ticket once we have completed this investigation.

8. Order checkout rules

   We received requests from several customers that their business required users to fulfill certain conditions before they can checkout. For example:
   - Minimum order amount.
   - Shipping carrier is required.

   Please implement the capability of creating checkout rules to provide customers with controls over their incoming orders.

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   Gathering Feedback  ·  AdminSara Winter (Principal Product Manager, Optimizely) responded

   Thank you for submitting this request! We have added this item to our backlog for future consideration and prioritization.

   If there are more details regarding the desired experience for these storefront customers who do not meet the rules that would also be appreciated.

   Would there be a goal to encourage users to shop their MyLists or have selection of recommended products for example or would the desire be to simply disable the ability to checkout with appropriate messaging as to the rule that needs to be met to continue?

9. HTTP Security header support

   We need the Optimizely platform to support the following HTTP security response headers:

   -Permissions-Policy

   -Content-Security-Policy

   These headers are essential for instructing browsers on how to handle website content securely. They enhance overall security by enforcing specific rules, such as preventing cross-site scripting (XSS) and clickjacking attacks.

   Our cybersecurity provider is now requiring that these policies be implemented on all public-facing web servers. As such, support for these headers is a critical requirement moving forward.

   Please advise on the platform’s capability to support and configure these headers.

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   Gathering Feedback  ·  AdminSara Winter (Principal Product Manager, Optimizely) responded

   This change request would increase the risk of site failures occurring if the CSP/header size is too large and require detailed review to help ensure proper guardrails exist.

   We have added this item to our backlog for future consideration and prioritization.

10. Reintroduce or Provide Alternative Method to Restrict Access to the Admin Console in Configured Commerce (V3)

    As part of our recent internal security audit, we identified a vulnerability related to unrestricted access to the Optimizely Configured Commerce Admin Console.

    In the legacy V1 architecture, administrators could restrict Admin Console access by domain or IP range using configuration updates (as described in the Optimizely documentation: https://docs.developers.optimizely.com/configured-commerce/docs/restricting-access-to-admin). However, in the V3 architecture, this capability is no longer supported or configurable within the managed environment.

    Our support engagement (Ticket #1788512) confirmed that this feature was not migrated to V3 due to complications with the impersonation feature and has since been deprecated. As a result, customers currently have no configuration-based control over Admin Console access restrictions.

    We request an enhancement to reintroduce or provide an alternative mechanism for controlling and limiting access to the Admin Console, ideally at the domain, IP, or network level.

    As part of our recent internal security audit, we identified a vulnerability related to unrestricted access to the Optimizely Configured Commerce Admin Console.

    In the legacy V1 architecture, administrators could restrict Admin Console access by domain or IP range using configuration updates (as described in the Optimizely documentation: https://docs.developers.optimizely.com/configured-commerce/docs/restricting-access-to-admin). However, in the V3 architecture, this capability is no longer supported or configurable within the managed environment.

    Our support engagement (Ticket #1788512) confirmed that this feature was not migrated to V3 due to complications with the impersonation feature and has since been deprecated. As a result, customers currently have no… more

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    Gathering Feedback  ·  AdminNathan Brown (Technical Senior Product Manager, Optimizely) responded

    Thank you for submitting this request! Our team is currently reviewing if and how we may implement this feature. We will update this ticket when we have a better understanding of our approach and timeline.

11. Attribute Value Character Limit Raise

    I frequently run into products that have more data for specs category attribute values that exceed Optimizely's 255 character limit in Configured Commerce. My source system has a limit of 400. I was wondering if it would be possible to raise the limit in OPTI from 255 to 400 ? An example attribute is "Suitable For Use With" which often has long lists of applicable model numbers.

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12. group lines in my list

    Provide the ability to group items in a My List. For example, if a user is creating a My List to capture all the materials used to install bathrooms in a house they could group them by Master Bath, Half Bath, Guest Bath. If there are groups and a product isn't assigned to one, have a default category or "Other"

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    Gathering Feedback  ·  AdminSara Winter (Principal Product Manager, Optimizely) responded

    Thank you for submitting this request! We have added this item to our backlog for future consideration and prioritization.

13. Order Status not showing product images

    We are configuring Product Restrictions on a new site and found that Order Status and Order History detail pages do not show product images if the product is restricted. This leaves a block of white space on line items and it looks incomplete to the user.
    We would like to override this behavior, or have an Admin Console setting option to do so.

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    Gathering Feedback  ·  AdminSara Winter (Principal Product Manager, Optimizely) responded

    Thank you for submitting this request! Our team is currently reviewing this particularly with consideration of our wide client base. We will update this ticket once we have completed this investigation.

14. Rename Pages in Content Admin Tree

    I would like the ability to rename the Page Title that shows in the Tree of the Content Admin.

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    Gathering Feedback  ·  AdminSara Winter (Principal Product Manager, Optimizely) responded

    While we do show the 'Page Title' and 'URL Segment' when editing a existing page these values are not used within the display of the page tree. Instead there is an internal page "Name" which is not shown anywhere except the page tree and the only way to adjust currently would be to delete the entire page and make a new one.

    
    

    We may consider this in the future based on impact and business needs of our customers, but this is not a small effort change and will require prioritization with other roadmap items.

    
    

    Please continue to share feedback and impact so that we may consider this in the future.

15. Spire CMS - Identifying widgets missing content in current language

    In the Classic CMS, we were able to see a warning or indication style on widgets that did not have content in the current language. However, in Spire CMS, this visual indicator does not seem to be available.

    We would like a way to clearly identify in Spire CMS which widgets have been localized to the current language and which have not, similar to the warning indication available in Classic CMS.

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16. PIM - History details not shown for latest changes on produts

    I'm not able to see the latest change history details for some products.
    There are two panels with history lists, one to the left and one in the middle under the "history" tab.

    The list to the left only shows the latest change on the products but I'm not able to click on it to see the actual change that has been made. I can only see the product status and the date of the change.

    On the other hand, the history list in the middle has a drop down where I can click on the different history versions and see the exact change that has been made on the product. I wish that the history list to the left also had this kind of drop down, or similar.

    This issue results in us not being able to keep track and back-track on the LATEST changes that's been made on a product.

    I'm not able to see the latest change history details for some products.
    There are two panels with history lists, one to the left and one in the middle under the "history" tab.

    The list to the left only shows the latest change on the products but I'm not able to click on it to see the actual change that has been made. I can only see the product status and the date of the change.

    On the other hand, the history list in the middle has a drop down where I can click on the different history versions and… more

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17. Spire CMS - Improve light/white font editing

    When trying to edit content in the Spire CMS with a white (or other light) font, the white background makes it difficult if not impossible to see the content without doing something like highlighting the text itself.

    It would be extremely helpful in these situations to have either the background of the content entry field to match the selected background color of the widget/page, or have the ability to switch to a dark or other color for the field entry area.

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18. Show which user is throwing errors in application logs

    Often when a customer is experiencing an error, we can see some sort of notification within the console describing what API failed it's call, what service timed out, or some other details about the failure.
    Typically, the error message includes no identifying information on which user had the error. Meaning that a frequent error could be either 1 user is having an issue 100 times, 100 users having an issue 1 time, or any range in between.
    If a website user is logged into our site, and an error is thrown from an action they take, that should be an available column in the application logs.

    Often when a customer is experiencing an error, we can see some sort of notification within the console describing what API failed it's call, what service timed out, or some other details about the failure.
    Typically, the error message includes no identifying information on which user had the error. Meaning that a frequent error could be either 1 user is having an issue 100 times, 100 users having an issue 1 time, or any range in between.
    If a website user is logged into our site, and an error is thrown from an action they take, that should be an… more

    4 votes

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19. Attribute filters

    We would like the Attribute filters to have more form factors than simply a check box. Some attributes have to many options for this to be useful. we would like the option to use sliders when there are many number values, swatches to display colors, etc.

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    3 votes

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20. PIM - bulk product descriptions

    There are no way to export all product description in bulk from Optimizely PIM. I want to be able to export the descriptions for both the main language and the translated languages.
    When I export only one product at a time it works. But having thousands of products in multiple languages is not sustainable. I want to be able to export all product descriptions in bulk.

    Also, the product description gets exported in "code format", meaning the symbols like "<p>" gets embedded in the text. It would be very good if the descriptions could be exported in a clean format without these symbols.

    There are no way to export all product description in bulk from Optimizely PIM. I want to be able to export the descriptions for both the main language and the translated languages.
    When I export only one product at a time it works. But having thousands of products in multiple languages is not sustainable. I want to be able to export all product descriptions in bulk.

    Also, the product description gets exported in "code format", meaning the symbols like "<p>" gets embedded in the text. It would be very good if the descriptions could be exported in a clean format… more

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