156 results found
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Spire CMS - Identifying widgets missing content in current language
In the Classic CMS, we were able to see a warning or indication style on widgets that did not have content in the current language. However, in Spire CMS, this visual indicator does not seem to be available.
We would like a way to clearly identify in Spire CMS which widgets have been localized to the current language and which have not, similar to the warning indication available in Classic CMS.
2 votes -
PIM - History details not shown for latest changes on produts
I'm not able to see the latest change history details for some products.
There are two panels with history lists, one to the left and one in the middle under the "history" tab.The list to the left only shows the latest change on the products but I'm not able to click on it to see the actual change that has been made. I can only see the product status and the date of the change.
On the other hand, the history list in the middle has a drop down where I can click on the different history versions and…
0 votes -
MFA/2FA for Admin Console Access Across All Domains
Hi Team,
Referring to tickets #1676413, #1498526, #1492633 and #1721382 —
The Brasseler client is looking to enable multi-factor authentication (MFA) specifically for the admin account. Could you please confirm if this is supported by Optimizely?
We reviewed the documentation provided for Set up multi-factor authentication, but it appears to apply at the Opti ID level, whereas the client is specifically looking for MFA enforcement at the admin account level and at Admin site. This request has come from their internal security team.
We would appreciate your guidance on this.
Thanks for your support.
1 vote -
PIM - bulk product descriptions
There are no way to export all product description in bulk from Optimizely PIM. I want to be able to export the descriptions for both the main language and the translated languages.
When I export only one product at a time it works. But having thousands of products in multiple languages is not sustainable. I want to be able to export all product descriptions in bulk.Also, the product description gets exported in "code format", meaning the symbols like "<p>" gets embedded in the text. It would be very good if the descriptions could be exported in a clean format…
1 vote -
Change default (list / msrp) price to match alternate unit of measure
When using real time pricing we are locked into one list / msrp price. when a user changes to an alternate UOM the sale price will change but the List price remains static and no longer matches what the user is buying.
1 voteThank you for submitting this feedback, can you advise if you've sent this through our support system to review the example in more detail?
We would want to have the 'msrp' calculations reviewed, as well as the connecting out of the box property being used or if there are customizations affecting this display.
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Abandoned Cart Email Metrics
We'd like to see the ability to get metrics on abandoned cart emails that are sent from the configured commerce system.
We're currently using this functionality, however we have no insight into there effectiveness, if customers are viewing them, clicking on them or using them to come back to complete a purchase of an abandoned cart.
I think it would be beneficial to all customer who use this feature to be able to see at least some standard metrics on these emails. Open rate, Click rate, conversion rate, revenue generated, transactions, etc.3 votes -
Request for an out of the box configuration setting for when sessions are fully expired
Request for an out of the box configuration setting for when sessions are fully expired:
• Session Expiration and let the client decide if they would like to redirect to Session Expired Page, or use Overlay with Session Expired Modal on same page.
• In this setting we could also provide additional sub-setting with ability to enable a session expiration warning (admin can set the number of minutes)Incomplete Client-Side Inactivity Timeout: We have two different issues with this vulnerability,
• If a customer steps away from their system without an automatic logout after a period of inactivity, there is…2 votes -
group lines in my list
Provide the ability to group items in a My List. For example, if a user is creating a My List to capture all the materials used to install bathrooms in a house they could group them by Master Bath, Half Bath, Guest Bath. If there are groups and a product isn't assigned to one, have a default category or "Other"
1 voteThank you for submitting this request! We have added this item to our backlog for future consideration and prioritization.
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barcode labels
We are trying to leverage and promote the barcode label printing feature of My Lists. According to the documentation and print dialog select, we should print labels on the 1" x 3" 2 Column Avery 94224 labels.
We have two problems with this.
1. Those labels are hard to come by. They are not stocked in Staples nor are they easy to find on the Avery website.- When printing multiple pages of labels, the print creeps off the label starting on page two. This seems to be an issue with the label. Same behavior happens when printing the labels from…
1 voteThank you for submitting this request! Our team is currently reviewing if and how we may implement this feature, particularly with consideration of our wide client base. We will update this ticket once we have completed this investigation.
If this is urgent for particular customer(s) or project(s) please note that labels/printing were built with ability for partners to customize/override the existing template.
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Promotion Functionality - Managing Stacking and Category Assignment
E-Commerce Lead
Promotion Functionality Improvements Background
At WeSupplyTrades, we rely heavily on Optimizely’s promotion functionality to deliver flexible and customer-centric offers. While the system is powerful, we’ve identified a few areas where usability and efficiency could be significantly improved, particularly in promotion creation and rule management.
Challenges Identified
Stackability Rules
Currently, to manage promotion stacking, we need to add each existing promotion into the rules of every new promotion.
When a new promotion is created, we must retroactively update older promotions to ensure they’re included or excluded from stacking.
This process is highly manual, repetitive, and error-prone.
Category Assignment (L1,…
1 voteThank you for submitting this request! We have added this request regarding promotional stacking/setup to our backlog for future consideration and prioritization.
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Marketing lists with no assigned customers should be shown to all customers
As a marketer on Hero Tools, I want to add campaign lists to show for all customers.
Currently, you have to assign all customer(s) to a list in order for it to show.
I have thousands of customers, and if I want the list to show for all of them, I have to assign them all to the list.
If no customer is assigned, the list should be shown to all customers.
2 votesThank you for submitting this request! We have added this item to our backlog for future consideration and prioritization.
I understand the current concern being that it can be too difficult to maintain the customers assigned especially when 'all' customers should be assigned and encourage others to vote and support improvements to this feature.
Importing Customers is another means currently available which can be used today in situations where there are a large number of customers to assign to a various list:
- Navigate to Marketing -> Lists
- Click on "import" icon (located on the upper right near the edit options)
- Change dropdown from "Lists" to "Customers"
- Leverage the "Download Template" to populate and import the desired customers.
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Send order confirmation as pdf attachment
Our customers want to receive their order confirmations as a PDF attachment. Many still want to print them, attach a digital copy to their ERP, or save a digital copy. PDF's make this much easier.
Many won't order online since they don't like the order confirmations. Others require us to manually send a PDF version out of our ERP after they have placed their order.
1 voteThank you for submitting this request! Our team is currently reviewing this feature, particularly with consideration of our wide client base. We will update this ticket once we have completed this investigation.
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Spire CMS - Improve light/white font editing
When trying to edit content in the Spire CMS with a white (or other light) font, the white background makes it difficult if not impossible to see the content without doing something like highlighting the text itself.
It would be extremely helpful in these situations to have either the background of the content entry field to match the selected background color of the widget/page, or have the ability to switch to a dark or other color for the field entry area.
2 votes -
CMS backup
I'd like to suggest implementing an automated backup system for the CMS to avoid potential data loss or mishaps. Currently, backups can be done manually, which could leave us vulnerable to issues such as data corruption, system failure, or human error.
Automating backups (daily or even more frequently) with proper versioning and offsite storage would ensure data integrity, minimize downtime, and provide a reliable rollback option in case of any unforeseen events.
1 vote -
Rename Pages in Content Admin Tree
I would like the ability to rename the Page Title that shows in the Tree of the Content Admin.
1 voteThank you for submitting this request! Our team is currently reviewing if and how we may implement this, particularly with consideration of our wide client base. We will update this ticket once we have completed this investigation.
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Configured Commerce fraud detection
Had a request from a customer wanting to add fraud protections such as:
1. Rate limiting
2. Bot detection
3. Bot detection with javascript to identify headless browsers
4. Captcha functionality - when users initially come into the site or users are starting an order or users are entering credit card information
5. WAF compromised credentials check4 votes -
Provide hooks for automated translation of non-product content
Need the ability to translate non-product pages in the CMS - pages like about-us, contact-us, etc.
Most translation providers can handle HTML, so something like pipelining the save event in the CMS or the ability to export a single page and it's content.
2 votesThank you for submitting this request! We have added this item to our backlog for future consideration and prioritization.
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Proactive Site Monitoring
Opti should provide proactive site monitoring to its configured commerce customers. Customer should received an alert from Opti about server errors, hosting issues, site restarts, etc. As hosting provider, Opti should support the platform from this perspective and not be reliant on Partners or the Customers to address these types of errors.
6 votes -
Attribute filters
We would like the Attribute filters to have more form factors than simply a check box. Some attributes have to many options for this to be useful. we would like the option to use sliders when there are many number values, swatches to display colors, etc.
2 votes -
PIM - Improve validation with trailing space characters
The current PIM import process automatically strips trailing space characters from all fields before validating the import. This causes frustrating behavior when a category is named (accidentally or otherwise) with a trailing space character in it.
The import validation strips the space characters from the file, which causes the import to fail with the "Category Name not found" error. The PIM admin then has no good way of identifying that the trailing space character is what is causing the issue since the error does not specify which category is the one not found.
In order to avoid this, I would…
1 vote
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