Proactive Site Monitoring
Opti should provide proactive site monitoring to its configured commerce customers. Customer should received an alert from Opti about server errors, hosting issues, site restarts, etc. As hosting provider, Opti should support the platform from this perspective and not be reliant on Partners or the Customers to address these types of errors.
This work is in progress across multiple areas of the product, including: Mission Control alerts/notifications, Cloudflare O2O support, proactive query analysis in CFG, and other performance improvements.
Please see documentation around Mission Control's new Notifications tab - this is the main area where we will be including more alerts in the coming months: https://support.optimizely.com/hc/en-us/articles/44077180697997-Build-and-deploy-notifications