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  1. This is reference to #1535075.
    We are looking for the solution: It is regarding the issue we are currently facing on the Customer project, where recurring or subscription orders (credit card payments are failing.
    According to the response provided in the referenced support ticket, it has been stated that Stored card orders or subscription orders will not be supported in cloud applications without user interaction (e.g., entering CVV.
    For context, services like Netflix in the U.S. support recurring payments without requiring user interaction for each transaction (such as CVV entry.
    In order to fulfill this requirement, we are looking for…

    1 vote

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  2. Request for out of the box configurations for a third-party integration with an app like ShipperHQ to make freight cost calculations easy.

    2 votes

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  3. When the status is "PunchOutOrderRequest", the only option is to "Resubmit to ERP". However, if the orders we called in/manually submitted to the ERP, I can attached the ERP Number to the "ERP Order Number" input but can't update the status.
    There should be a way to manually "close" out that cart.

    2 votes

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  4. Order upload can use any of the following as the "Item Number" in the file. However, not all of these are guaranteed to be unique. When there is a duplicate ManufactureItem number, for example, Opti just picks the first one and adds it to the Cart. Opti does not say "Wait, this is a duplicate. Hey user, what do you want me to do with this?" The result is the wrong product can getting added to Cart.
    * CPN.Name
    * ErpNumber
    * ManufacturerItem
    * Sku
    * UPCCode
    * Unspsc

    2 votes

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  5. As a client some basic information available on all the email templates, to provide a better experience to our customers.
    WebsiteUrl -> Will help link back from the email back to the website. This variable is available on some templates, but not all.
    LogoImagePath -> Will help stylize the emails with the company logo. This variable is available on some templates, but not all.
    WebsiteName -> This will help make the website name visible and more recognizable.
    CurrentYear -> To be used on the copyright footer, so we don't need to update the templates on every year change.

    3 votes

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  6. As someone responsible for site availability/uptime AND SEO, there should be a way for QA testers (not just developers on their local instance to trigger SSR in Spire on Sandbox in order to do basic QA on the site. Currently, on Sandbox any "bot" user agents (Googlebot cause a block at the Cloudflare level.
    There are some React packages (i.e. sessionStorage that when referenced/used in code will work fine in a browser but cause a 500 error when server side rendering. This makes testing by QA folks basically impossible.
    A suggestion for this would be a SSR toggle asked for…

    1 vote

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  7. We typically deploy new code to production during off-hours to minimize downtime on our website during our customers business hours. We recently have made a bugfix that requires a code change and a slq database script to be deployed/ran hand-in-hand since doing one but not the other breaks our search. We requested those both to be done at 7am central and were told that while a deploy could be done then a database script was a different team and could only be done 9-5 central which is not when we want to be doing a deployment. We'd like to request…

    1 vote

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  8. The salesperson should have a seperate view. They should be able to see every account assigned to them, pending orders for each customer, pending quotes, etc. In addition, as some sales people take orders over the phone, they should be able to input orders on behalf of their customers.
    The ISC_User role comes close, but it does not meet the needs mentioned above.

    1 vote

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  9. As an eCommerce Manager with hundreds or thousands of Variant Products, I often end up with specific child variants which are now being Liquidated, Discontinued, etc - and I want to have a Specific Category where my Customers can go see those specific Products.
    Standard functionality is - when a Product is a Child Variant - it will not show up to any other Categories where it is assigned.
    My request is the capability to make specific Child Variant Products, also visible as a standard product.

    3 votes

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  10. Currently options for selecting a condition to send email notification from a job are:
    * Completion (job ran and could have completed successfully, with errors or warnings or job ran and failed
    * Success Job ran successfully
    * Failure ; Job ran and completed with errors or warnings or job ran and failed
    It is not intuitive that Completion includes jobs that failed
    It is not intuitive that Failure includes jobs that completed with errors or warnings.
    So I propose to make the options more granular and allow user to select one or more of the following conditions:
    * Completion…

    1 vote

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  11. When searching by the Brand on the website, the Filters need to be sorted and ordered. Where do we go to do that?

    1 vote

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  12. In configured commerce, go to: Admin Console > Catalog > Products, then select a product and go to the "Content" area. There is a rich text editor field for adding product description/detail info. This editor gives the option to change fonts, styles, colors, etc. allowing different users to potentially create on-page content with inconsistent styling. There should be a way to either (1 lock down this editor to ensure only approved fonts and stylings can be selected, or (2 control the appearance of this text area with CSS to match the stylings of the site overall. No matter who on…

    1 vote

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  13. Admin user (Console user creation via SSO authentication allows us to map email, givenname and familyname but we are not able to map User Name, Company, Position, Phone, Extension, Fax attributes.
    Company: We have multiple segments/branches available within our company and we need to be able to map company with segment/branch name.
    Position: We need to be able to map admin user role/position
    Phone: We need to be able to map admin user's phone number
    Extension and Fax attributes: Other user attributes
    We understand that currently, only OpenID standard attributes are mapped to Optimizely user attributes. However, OpenID…

    1 vote

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  14. As of early 2024 or late 2023 (not exactly sure which release, a change was made in the PIM Refresh Published to prevent running in any environment other than Sandbox and Production. This causes hardship/extra work for customers and partners to get PIM data into local/dev environments, as every time new data is needed we have to request a sandbox backup, and take a decent amount of time (per developer to update settings, clear PII data, etc. It adds unnecessary effort. I see no reason to prevent pulling into a local environment? And it was done without notification and potentially…

    2 votes

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  15. Admin > Marketing > Lists
    Would like the ability to toggle on the field "Allow Editing" within Product Lists (Wish Lists. So customers from the front end would have access to making edits.

    1 vote

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  16. Currently bundles and kits work identically in Configured commerce - allowing you to create a BOM. I have reached out to support and they tell me these are identical features so I'm not sure why they both exist in Configured commerce. For users who have integrated to an ERP this feature is not usable as you need the item in your ERP to accept an order, at which point you would just make it in your ERP.
    The use case for bundles as described in Commerce Connect is perfect for Configured commerce users who have integrated with an ERP. Specifically…

    1 vote

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  17. As a client, I want to setup user administration feature without enabling Budget Management.
    In this configuration, the only role that shows on the User Administration page is "Administrator", and that means that customer admins can only create other admin users. It should also show at least the role "buyer3", so Admins could create buyers, and manage buyers.
    Activating the Budget management feature does bring all roles to that page, but there's no interest in that feature from the client.

    2 votes

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  18. In Audit logs, we are getting admin user logins and password change related logs. But we are not getting incorrect password login attempt logs and user locked out logs.
    * How do we know if someone's account was locked due to incorrect password login attempts ?
    * How do we know if someone trying to login with brute force attack ?

    1 vote

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  19. As a B2B users, we're constantly updating datasheets and tech drawings for products when the manufacturers make updates to their documents. We can overwrite some of the documents. It would be helpful to be able to upload a list to archive documents in mass rather than doing them 1 by 1.

    1 vote

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  20. Whitelist this nuget package: https://www.nuget.org/packages/Azure.Security.KeyVault.Secrets
    We have a need to leverage AzureKeyVault to pull configuration settings from client Infrastructure, hence the need for it. So if they were to change the secret key on their end, the site will not be impacted as we just pull it directly from the source.

    1 vote

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