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  1. Currently it is not possible to see when profile stitching has happened. This makes it almost impossible to investigate how incorrect stitching has happened as you can only see the end result. Having an event when profiles are stitched together would help a lot in identifying the time problems may have occurred.
    Being able to monitor stitching events via reports would also make it possible to identify profiles where stitching has happened incorrectly (lot of stitching events at a certain point or lot of stitching events for a single customer.

    3 votes

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  2. We would like to be able to use activation campaigns in behavioral mode in the same way as we can do in one-time or recurring campaigns. We have a custom channel app that uses the data mapping template where we select fields from customer object and objects related to the customer. In behavioral mode only the customer object fields are correctly populated, fields from related objects are empty. Please add support for the related object fields as well.

    1 vote

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  3. When I had a look in the Top 10 Referral Sources reporting in the Website Activity Dashboard, I saw over 82% of the referral sources came from campaign. For this reason I contacted Optimizely Support team within ticket #1499366. They saw that every campaign event from campaign is getting in this referral analysis and that is the reason, why 82% of the referrals come from campaign. Especially the campaign "sent" event is tracked here. This makes no sense here. Only the "click" event should be tracked here, because otherwise it is not a referral event.

    1 vote

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  4. Could the session count in ODP be reinstated as there are no other options with in ODP to track visits

    2 votes

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  5. Currently, the form builder in activations allow you to map the following fields to a text box:
    * First name
    * Last name
    * Name
    * Email
    * Phone
    It would be nice to be able to map additional fields to a text box in a form like "Company", "State", etc. to be able to capture additional data in the form builder.
    This could be very valuable for offering forms for headless sites as well as just expanding the functionality.

    3 votes

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  6. It would be necessary to be able to delete event from ODP via API. I have two uses in mind for this.
    1. Currently there is no way to delete incorrectly created events. Mistake in data load or integration can cause unwanted event data and we would need a way to clean them away.
    2. This would allow companies to implement data retention policies. According to GDPR we need to define for how long data is stored. The definition could vary based on the type of the data. Having option to delete data via API would give the users the…

    1 vote

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  7. We would like the ability to delete or hide custom created Objects. Currently these tasks must be handled by Support/Engineering and it can take a long time for these requests to be processed.

    17 votes

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  8. Currently we can only access Real-time Segments. We have requirements that go beyond 28 days and would like to personalise on normal segments.

    4 votes

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  9. We would like the ability to see the Master Overview Horizon metrics by country/website, as our ODP instance rolls up multiple websites.

    5 votes

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