29 results found
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Feature request: Updating reachability of members who have changed email address
Our customers will occasionally change their contact email address. When we update the data in the ODP, these customers will now have 2 or more email addresses on their profile. However, the old email address is still tagged as “reachable”. In order to reach customers on their new email addresses, we need to set the new email address as “reachable”. This is not done automatically, and it is not possible to do in the GUI. It can only be done through the API or by uploading a .csv-file with reachability events.
Feature request: When a user in the ODP has…3 votesThank you for the feedback! I'll reach out to ask a couple of follow-up questions specific to your ODP instance.
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Improve Error Visibility in Activity Logs in ODP
In ODP, it would be really helpful if the View Details section in Activity Logs showed more specific error information.
Right now, most failures surface as very generic messages like:
“An internal error occurred while processing…”
“An error occurred while rendering”
“Run failed to initialize because an error occurred”These don’t give enough context to understand what actually went wrong or where to start troubleshooting. Having clearer details, such as which step failed, an error code, or a short explanation of the cause, would make a big difference.
This would help customers investigate issues on their own, reduce back‑and‑forth with…
2 votes -
Ability to report on RTS engagement/audience qualification in ODP reporting
Right now, reporting in ODP isn't available for real time segments. Its important to view the impact this personalisation is having on the site. Can this feature be considered please?
2 votes -
Allow to Integrate Multiple Google Ads/ Linkedin Ads accounts to single ODP Tenant
We have 2 Linkedin Ad accounts for different purposes, under 1 Business Manager and need the data from both of them to flow to ODP, but at the moment we can connect only one account at a time,
Can you please ad the possibility to connect 2 or more ad accounts at the same time?
Thanks!
1 voteThank you for the feedback, I'll take a look into this.
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Real-time segments - where is being used
As an experimentation and personalization manager, I'd like the ability to see where all the real-time segments are being used. As we personalize more sections on our CMS or test in Web Experimentation, it will make things easier if I knew where these segments are being used so that we do not update them or accidentally change them.
1 voteThank you for the feedback!
A follow-up question: Has there ever been a time when you knew an RTS audience was a dependency elsewhere (experiment, CMS etc.) and you still went ahead and updated it? If so, what made the edit possible?
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Opal Built Custom Reports in ODP
A big challenge for people is building a custom report with the right criteria and data to get the answers that we are looking for.
Adding functionality to be able to generate reports for customers would allow for a reduction in friction in getting the right data.
2 votes -
Ability to organise custom reports into categories/folders
We have a high number of custom reports set up in ODP which relate to various initiatives, parts of the website and etc which currently appear in one long list. It would be great to be able to assign categories or folders to clean up this view and allow for easier sorting and filtering. It would be ideal to also be able to move a report from one folder to another.
2 votesThank you for the feedback! Are you commonly switching between "projects" (a conceptual group of reports) as you're working or are you typically focusing on one project at a time and would like to ignore the unrelated reports that day?
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Mailchimp Sync - Restrict to Selected List
Background:
Regarding the mailchimp / odp sync - https://support.optimizely.com/hc/en-us/articles/4407269232141-Integrate-Mailchimp.
When the mailchimp sync is enabled, it pulls over all contacts from a specified list and it also pulls over 'all customer data from the previous 60 days'. Ideally, it would only sync data for contacts in the list you specify.
Problem: Unnecessary PII expose risk
If we want to sync a list with a few hundred contacts, but the Mailchimp account contains other lists with millions of contacts - and these lists are part of ongoing campaigns - then ODP will pull-in millions of unnecessary contacts.
Feature Request:
When…
1 vote -
ODP Forms: Make it possible to create/consume secure API endpoints with remote select
As of now, if you create an OCP Channel App, which has a field on a form, which gets data from another source, it is not possible to configure any type of authentication for that request.
It is also not possible to implement internal endpoints to be consumed on the forms, so that they would not be open to the public network at all.
2 votes -
Enhance Warning Message for OCP CLI App Unpublishing to Prevent Data Loss
When unpublishing an app using the OCP CLI, the current warning message does not sufficiently convey the risk of data loss, especially when removing an active production version.
The existing prompt is: "{app}" is currently installed in {count} account(s)... Are you sure you want to uninstall from all these accounts? [y/n]
This message lacks a clear warning about the permanent loss of data. We propose enhancing this prompt with a more explicit statement, such as: "You are about to uninstall an ACTIVE published version. If you do this, you will lose your product, its stored settings, and the storage it…
2 votes -
Send FX data to ODP
Send FX information to ODP. I want information about what experiment, and specifically what variation of an experiment, a user saw to send to ODP so that I can see what experiments a visitor has been exposed to. I could then target visitors who saw Experiment A, Variation 1 in another test or trigger an email to them.
3 votes -
Possibility for OCP applications to see request IP address
The APIs implemented in OCP applications are open to the internet. We would like to improve their security: We want to be able to to see and log the inbound requests with the calling IP, and utilize that information to implement IP filtering/whitelists.
1 vote -
Possibility to revoke access for GraphQL API for external use
GraphQL API is exposed to open internet. If a malicious actor gained access by obtaining the API key, they would gain access to all customer data, being also able to delete or obfuscate it.
We are not interested to have this opportunity available globally, since they key is utilized only internally by OCP applications and other Optimizely products.
1 voteThank you for the feedback!
If you had the ability to create, name, revoke multiple private GraphQL API keys and a dashboard to see how often they're each used, could you that work?
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Implement presigned urls for /exports api
similar how it was done in https://v3-staging.api.zaius.com/export-segment-members/
1 vote -
(Real-time) Segment Labelling
We want to have the option to tag or label our (real-time) segments within the ODP platform. Right now the only way to do labelling is through the segment name, making it very difficult to maintain bulk of segments. With the integration of tags / labels, it's way easier to manage, filter and work with segments in the platform.
2 votes -
(Real-time) Segment Templates
I want to have the option to create (real-time) segment templates within the ODP. With templates, we standardize the process of segment creation within the platform across all users, reducing errors and the risk of forgetting important filters like adding Marketing Consent for activation.
1 voteGathering Feedback ·
AdminBrittany Butler
(Senior Manager, Product Management, Optimizely)
responded
Hello! Would it be helpful if Opal created segments for you? Would that help with standardizing the process?
I would love to hear more about what you need from our segmentation/audience tool!
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Custom Report - Pagination issue
If a custom report contains multiple pages and the user is on one of the last pages, reducing the columns or filters may result in only one page of data being generated. In such cases, the user remains on a subsequent page with no data.
The expected behavior is that if only the first page contains data, the user should automatically be redirected to the first page.3 votes -
Be able to close a Pop Up with X and by Clicking Outside Container
When creating a pop-up modal in ODP, I want to be able to set a close button AND click outside the container to dismiss the content.
Right now we can only do one or the other.1 vote -
Creation of Folders in ODP to better categorize reports, segments, filters, behaviors, etc
Creating a structured folder organization in the Optimizely Data Platform for filters, reports, segments, and behaviors enhances usability and efficiency, allowing teams to quickly locate and manage key assets. By grouping related items, such as filters and segments, users reduce clutter, streamline workflows, and ensure better collaboration. A well-defined folder structure prevents duplication, minimizes the risk of using outdated resources, and ensures that assets align with business objectives, making reporting and analysis more accurate and actionable. Organized folders also support data governance and compliance by ensuring that data is categorized, accessible, and secure. This clarity and consistency not only facilitate…
5 votes -
Add an event when profile stitching is happening
Currently it is not possible to see when profile stitching has happened. This makes it almost impossible to investigate how incorrect stitching has happened as you can only see the end result. Having an event when profiles are stitched together would help a lot in identifying the time problems may have occurred.
Being able to monitor stitching events via reports would also make it possible to identify profiles where stitching has happened incorrectly (lot of stitching events at a certain point or lot of stitching events for a single customer.3 votes
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