6 results found
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Make profile URL fields clickable in ODP (safe link rendering)
We frequently need to store URLs (e.g. deep links to external systems) as profile attributes in ODP.
Today, string attributes are always rendered as plain text in the profile UI. Even if the value is a valid URL, users cannot click it and have to copy & paste the link manually, which creates unnecessary friction.
We are not requesting HTML support in profile fields, as this would come with security considerations. Instead, we would like to suggest a safe, controlled way to open URLs, for example:
- a dedicated Link / URL field type, or
- a string-based field type rendered as…
7 votesThis is great feedback, thank you! This definitely sounds helpful and I'll add it to our backlog.
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api key rotation
We rotate the ODP private key used by our Campaign clients on a regular schedule. The process is fully manual: revoke and generate the key in the ODP UI, then copy it into the ODP Synchronization settings of each Campaign client, taking care to match the right environment and scope. Every step is a chance for human error, and a mistake silently breaks the integration, as we recently experienced.
We would like to see the manual copy paste removed from this flow, for example by letting Campaign fetch or receive the new key directly. Ideally the rotation could be fully…
1 voteThank you for the feedback, Toni. We're currently planning improvements to the integration between ODP and Campaign to make it easier for the systems to interact with each other. I'll know more soon on whether these plans will address the specific bit of friction you highlighted here (having to copy-paste API keys between systems).
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UNRVLD.ODP.VisitorGroups package makes sync blocking calls to GraphQL endpoints
We use multiple CMS blocks that rely on real‑time audiences from ODP via the UNRVLD.ODP.VisitorGroups package. Over the past month, we’ve had a couple of site outages traced to blocking calls to ODP during request processing.
Could we update the package to remove/blocking calls on the request path and add resiliency (e.g., async calls with timeouts, circuit breaker, caching, and graceful fallbacks)?3 votes -
Integrate product recommendations order reporting data into ODP
Specifically product recs orders data with associated metadata: (widgets, pages, etc)
3 votes -
Format the markdown output in the customer summary generator as html
See screenshot. The output from the Customer Summary Generator is in Markdown format. It should be converted to HTML.
1 voteThanks for the feedback, we'll add this improvement to our backlog so we can tackle it.
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Delete Custom created Objects
We would like the ability to delete or hide custom created Objects. Currently these tasks must be handled by Support/Engineering and it can take a long time for these requests to be processed.
17 votes
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