Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Content Marketing

Showing 449

@mention multiple users

It'd be nice to be able to @ mention everyone assigned to a step in a workflow of a task. Similar to slack's "[at] here" functionality.
12 months ago in Content Marketing / Notifications 1 Future consideration

Limit the number of workflows/briefs visible to different teams

Currently, every user has access to all active workflows and briefs in Welcome. However, we would like to restrict the visibility of workflows and briefs to specific users or teams. For instance, the content team should only see content-related wo...
12 months ago in Content Marketing / Settings + Configuration 0 Future consideration

Adding closed caption files to videos in DAM

When uploading a video into the DAM now, you can't attached closed captioning to it, you have to upload those as separate (unrecognized) files and attach them in your own systems. As a goal to make videos as accessible as possible (and let's be ho...
about 1 year ago in Content Marketing / DAM/Library 0 Future consideration

Users & Teams needs update

I'm an Admin for Welcome platform. I'd suggest below improvements to Users & Teams section: New column: last login date. Right now I can't figure out who's not using the system, specially important when users are external. Enable sort on all c...
about 1 year ago in Content Marketing / Settings + Configuration 2 Future consideration

Would like quick update field without having to click in Welcome

When reviewing all of my open tasks in a saved view, I would love to be able to put a short note in each task so I can remember day to day - and update quickly - without having to click into the task. I would be able to see these when I pull up my...
about 1 year ago in Content Marketing / Plan 1 Future consideration

Fields for Milestones

We'd like to be able to filter our milestones via fields/labels and add additional context like notes via text fields.
about 1 year ago in Content Marketing / Plan 0 Future consideration

Link brief templates to campaign templates

Hi! It would be extremely useful if we could link campaign templates and brief templates together. For example if someone selects to use the standard marketing campaign template, the standard marketing brief template should be automatically selected.
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Need @ mentions in Microsoft products connected to CMP

As a marketer and someone who creates content using Microsoft Word and PowerPoint, I need to be able to @ mention others within the documents. I also need to be notified when I'm mentioned, so I don't miss feedback. It would be great to have the @...
over 1 year ago in Content Marketing / Integrations 0 Future consideration

Compress Workflow Builder

The interface when building/editing workflows makes it really difficult to see more than one step (the text box is unnecessarily large). I would love the ability to compress the view so I can get a better overview and move steps around quicker.
over 1 year ago in Content Marketing / Settings + Configuration 3 Future consideration

Notify of Task Ownership Change

While the default task owner is the task creator, we often update the owner to reflect the project manager on the task. It would be great if, as the PM, I could get a notification when someone assigns me task ownership just like step ownership.
over 1 year ago in Content Marketing / Notifications 0 Future consideration