Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1754

Show/Hide logic for Work Request forms

We would like the ability to show or hide different fields in a Work Request form based on a user selected drop down. For example, if a user selects Website Update from the Request Type dropdown, only fields in section Website Update would display...
3 months ago in Content Marketing / Requests 3

Paas Portal Microsoft Teams Deployments Cards

EPI Team, We would like to receive Microsoft Teams deployments cards from the Paas Portal . This is a valuable information for the teams in the field during a release cycle. At date only the person who trigger the deployment receive an email. 1 - ...
over 3 years ago in DXP Cloud Platform / Code deployment 10 Investigating

Please whitelist .NET native library Azure.Storage.Common

You have whitelisted the following Azure libraries but not Azure.Storage.Common: Azure.Core Azure.Identity Azure.Storage.Blobs Could you please whitelist Azure.Storage.Common as this is a Microsoft .NET native library and we need it to upload file...
2 months ago in Configured Commerce / 3rd Party Library Allow Listing 0

Support or Access to Create Stored Log Queries on Preproduction and Production Environments

As a performance engineer, I need either support or access to create Stored Log Queries on our preproduction and production environments. Currently, we have minimal functionality and rights to create these queries in our staging application insigh...
about 1 month ago in DXP Cloud Platform / Performance reporting 0

DAM Search by DATE

To improve the user experience and DAM functionality, the requirement to search for an asset in the DAM based on "upload date" or "last modified" is necessary. As an example, we have 50,000+ assets tagged similarly (200+ automatically uploaded dai...
2 months ago in Content Marketing 2

Integration with Voyado for loyalty

We have many joint customers, and although Voyado also have a CDP, integrating with their loyalty system would benefit our joint customers and show how well our platforms play together. By integrating, using RTS, the loyalty data on Voyado would b...
almost 2 years ago in Integrations 0 Investigating

Exclude Products from Promotions

Creating promotions that apply to a category, product group or the entire catalog is not possible of certain products are set as "Not Equals" in the rule manager. We should be able to exclude products from promotion so that the user can still rece...
9 days ago in Configured Commerce / Marketing & Promotions 0

Hello Team, I am using Marketo connector, for sending data to Marketo through epi forms. I want to send email if any data is not passing through Marketo. How can I do that. Please let me know if any suggestions.

Unfortunately, I check the code further, but customizing code to send email if any data is not passing through Marketo is complicated and when customizing it, it might cause another issues in the future.
9 days ago in Product Recommendations / Email Personalization 0

Trademark & superscript text in content

At the moment, there's no way to superscript trademark or registered symbols in the copy within the email. The only way to edit this is within an element.
18 days ago in Content Management / Personalization 0

Ability to smoke-test other sites during deploy (slot domains)

As a CMS developer and QA specialist we want to be able to smoke-test multiple sites so that we can detect potential issues on all our sites during deployment with DXP Cloud Platform to our multi-site CMS platform. When we deploy to PREP/PROD we g...
18 days ago in DXP Cloud Platform / Code deployment 0