Skip to Main Content
Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

Categories Content Manager
Created by Guest
Created on Nov 14, 2024

Overview of Audience groups and where they're used

Requirement:

  • We are currently implementing the personalization on basis of combination of different Audiences using the Azure groups with their respective roles in Optimizely.

  • It is required that certain pages/blocks need to show for some groups and hide for others.

  • This could be different based on the requirements.

Challenges:

  • The challenge is that we cannot see the direct overview of different personalization under the Audiences (except the list of groups under the Audiences).

  • In addition and more importantly, there is no overview of where these Audience groups are used within the website.

  • These groups are used on the website on the multiple blocks added to the different pages as well as on the permissions (visible to restricted groups) on multiple pages.

  • With the multiple groups used across the website in different combinations, makes it very difficult to remember all these groups and their respective use on the website.

  • This leads to show/hide content for the different groups where it should not show/hide.

Request of overview:

  • Is there any way where we can see the total overview of Audience groups along with where they are used across the website?

  • This will help us to have a better control of the Audiences and personalization used on the website.