Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Content Marketing

Showing 459

Ability to Redirect Expired/Deleted Asset URLs

Allow the ability to add/choose a redirect address for assets that have been removed or expired so users can be sent to an alternate page instead of a 404
5 months ago in Content Marketing / DAM/Library 0

Taxonomy Hierarchy

Our taxonomy is very big - some labels could have thousands of options. We'd like a better way to organize it, as there is a hierarchy to the way things fit into verticals, product lines, products, etc. We want to ensure users only see relevant va...
over 1 year ago in Content Marketing / Settings + Configuration 1 Future consideration

Upload/add cover images to folders

Would love the ability to upload a large cover image, icon of choice, or text to a folder. Folders help us better organize collateral in our collection sites and are currently just a generic square with a tiny folder icon on it. They're not entici...
about 2 months ago in Content Marketing 0

Dynamic image transformation on the fly with parameters

The ability to request images with transformations on the fly (such as cropping, format, quality etc..) Example https://images3.cmp.optimizely.com/assets/[image-path]? width=800 & quality=75&format=webp
26 days ago in Content Marketing / DAM/Library 1

Operational Analytics Dashboard

We'd love a dashboard to view the operationa analytics, very similar to the analytics on page views and such that are in the Analytics module today. Ideally, we'd be able to set filters to see things like average task duration, overdue workflow st...
over 1 year ago in Content Marketing / Analytics 0 Investigating

Rename Platform Objects

We'd like the ability to rename things like campaigns -> programs, tasks -> projects, etc. We spend a lot of time teaching new users to "decode" the platform language, and it makes it harder to drive adoption. Renaming these objecsts to use ...
over 1 year ago in Content Marketing / Settings + Configuration 0 Future consideration

Sharepoint integration

As we store a lot of content on our sharepoint users see the usecase to integrate the content share with Sharepoint. Also, to be able to share URL to sharepoint links
7 months ago in Content Marketing / Integrations 0

Parent campaign prefilled (CMP)

Hello, with the recent product release of CMP, the current parent campaign where I am creating a new object (TSK, CPN..) via the blue plus button is not prefilled. We have raised this with your support team and were told that this is expected as t...
29 days ago in Content Marketing / Tasks, Campaigns, and Events 0

Add Labels to Timeline View

We would like to add labels to the bars in timeline view similar to how Microsoft Projects does it. The labels would include owners or the title of the campaign/task. This would help the team see a quick overview of what everyone is working on wit...
9 months ago in Content Marketing / Plan 0 Future consideration

We would like to be able to move other users' comments aside to see original content

When proofing/versioning content, we would like to be able to move another user's comment icon in out of the way so that we can see the original content under the icon.
10 months ago in Content Marketing / Miscellaneous 0 Future consideration