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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

Status Investigating
Categories Analytics
Created by Guest
Created on Dec 13, 2022

Operational Analytics Dashboard

We'd love a dashboard to view the operationa analytics, very similar to the analytics on page views and such that are in the Analytics module today. Ideally, we'd be able to set filters to see things like average task duration, overdue workflow steps, etc. just as you can at the campaign level.

Doing this across campaigns is importnat because we need to be able to see these data points by teams, regions, etc., and those often span campaigns.

These data points would help us make better decisions about how to plan our work, where we can optimize our process, etc.

1 MERGED

Dashboard Capabilities

Merged
Reports from different stakeholders' point of view (management reports/team reports). This functionality should be customizable
over 1 year ago in Content Marketing / Analytics 0 Investigating