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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1568 of 1568

Integrations/Apps

Need a TikTok audience integration like what Zaius has as Facebook and Google. API Docs - https://ads.tiktok.com/marketing_api/docs?rid=3mfkmsb3otm&id=100513
almost 3 years ago in Data Platform App 0

Spell Checker

One major request - to have a spell checker. Hard to believe there is not one in place already. Can you tell me please if this is coming?
almost 3 years ago in Data Platform App 0

Data Science/Insights

The gems report is not very useful at this point as it tells me items that have sold once are considered gems. We have a huge catalog over 250,000 skus. So not all items get viewed a lot and if someone finds a random item and orders it, it becomes...
almost 3 years ago in Data Platform App 0

Integrations/Apps

Would like to have a Added to List trigger for Zapier. There are several business cases to start a workflow outside of Zaius when someone subscribes to a list.
almost 3 years ago in Data Platform App 0

Segments/Lists

When I build a new campaign and click on segment to chose one, in the new view it is not possible to see the full name the segment. Most of my segments have the same name at the beginning and the difference shows at the end of the name. The old vi...
almost 3 years ago in Data Platform App 0

Moving emails

When a client gets started, they learn group structures as they go along. It would be great to have the ability to move emails to a group after they've been created to allow for account clean-up.
almost 3 years ago in Data Platform App 0 Already exists

Performance

When sending a preview email, it consistently takes 45 seconds from send until the job finishes.
almost 3 years ago in Data Platform App 0

Integrations/Apps

Would love to be able to have customers respond to our SMS and have a convo on there we can track and use to sell.
almost 3 years ago in Data Platform App 0

Customer profile

This is just general feedback. When i go to a customer profile to opt them out of marketing, the processing wheel just spins indefinitely until i refresh the page.This would be under identifiers>Emails>Marketing Opted Out
almost 3 years ago in Data Platform App 0

Data Science/Insights

hope all is well. zaius does well making segments (subset using our analytics data, ie anyone that bought jeans) but there's not much functionality of cohorts (ie. what is my 60 day post purchase LTV of those that bought denim as their first purch...
almost 3 years ago in Data Platform App 0