Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Replace "delete" with "archive" for an experiment in REST API doc

I'd like to suggest replacing "delete" with "archive" on that page as this request doesn't delete experiment, just archives it and it's confusing for the customers. https://docs.developers.optimizely.com/experimentation/v3.1.0-full-stack/reference...
about 2 years ago in Web Experimentation / APIs 0 Investigating

Automatically Associate All Campaign Assets in Library as Related

In organizations which are very much compliance driven, there is a requirement for marketing teams to provide supporting information to the customer-facing creative content that is being produced. This could be boilerplates, claims, disclaimers, a...
about 2 years ago in Content Marketing / DAM/Library 0 Future consideration

Ability to report out on changing dates.

Product Managers and our team would love to report out on things like how many times the proposed launch date was moved. Or how much longer a test ran that it was supposed to. How can we account for these types of changing fields in our reporting?
about 1 year ago in Experiment Collaboration and Management / Experiment Collaboration 0

Save work requests as drafts.

Sometimes Product Managers don’t have all the information available to complete an experiment plan but want to start one and add in available info later when they get it.
about 1 year ago in Experiment Collaboration and Management / Experiment Collaboration 0

extensions required values

When creating an extension, a customer suggests to add the possibility to change some of the fields of the extension from optional to required, in the template of the extension itself. Currently, fields are all optional when created. The Json file...
about 2 years ago in Web Experimentation / Project / Account Configuration / Settings 0 Future consideration

UrlResolver should use CatalogContent.Sites to select domain for Commerce content

As a developer I would like to generate absolute URLs to Commerce content. In case I have a multi-site solution where each site has its own product catalog, I would like the CatalogContent.Sites property to be included in the host definition resol...
about 1 year ago in Content Management / Technical 0

Best bets for Content Delivery Search API

Best bets feature is not available for Content Delivery Search API. It would be helpful to boost matching while using Content Delivery API.
about 2 years ago in Search & Navigation 0

Monthly Mailout of Content Recs Insights

Automatic sharing of Insights and Content Dashboard so users without access can stay up to date with insights.
about 1 year ago in Content Recommendations 0

MA Connector - Microsoft Dynamics

The authentication approach (username / password) is not a secure approach to connecting to MS Dynamics, and goes against Microsoft's recommended approach. Microsoft recommends you do not use the ROPC flow. In most scenarios, more secure alternati...
about 1 year ago in Integrations 0 Investigating

Surprise Logout

Web Users are logged out with no warning. Their pricing changes to Guest pricing and they loose access to some of our products. I sure would like to see a window that says “You were Signed off” with the option to single click to sign back in and c...
about 3 years ago in Configured Commerce / Misc. 2 Gathering interest