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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

Status Gathering interest
Created by Guest
Created on Feb 9, 2024

Auto-Add Kitted Products to Cart with ability to Promote

As a Distribution Company eCommerce Manager we want Customers to know they can/need to buy the entire kit, and hopefully automatically add those required Products to their Cart, with a Price discount for buying the entire "kit".

This is something which we could imagine being part of the new Promo Engine (new Promo Engine in development) managed - we could also see interactions with Product Configurations.

Additional details:

I remember hearing when the new promotions engine comes out, it will not be customizable. So here is something else to consider!

We have a Channel Manager that wants to be able to add one item to their cart and it automatically adds the rest of the kit for them (an additional 3 – 4 products). I was hoping I could do that via a promo code, but it doesn’t seem that I can.

I set up a test with a result of Discount Product (since they will be at a discounted price as well), but I have to ADD the products myself first before I can add the promo code. I was thinking the website would do that work for the customer.

Is there a way to do this today and I’m just missing it? If not, please consider for the new engine 😊

  • Optimizely
    Sara Winter
    Mar 1, 2024

    Thank you for submitting this request. We have added this item to our backlog for future consideration and prioritization.

    If any other related information comes to mind for this or if additional customers would like to add votes and comments pertaining to this use case we will be happy to include them in our review.