544 results found
-
Add durations to Sub-Steps
Role:
AdminIssue:
At the moment, there is no way to document SLAs for sub-steps. We'd like to be able to do this in the same way that it is done for whole steps.2 votesWe are currently working on a resource module that would allow time estimates at the sub-step level. Although duration will remain at the step level, the new time estimates at the substep level will hopefully allow users to track data at a more granular level equivalent to if we added durations to sub-step.
-
Allow conditional/branching logic in workflows
Add logic to fields in workflows/task forms: A way to have the dropdown options trigger a sub-dropdown list with items that are only applicable to the item selected in the first dropdown.
This functionality already exists in Work Requests.
For example, we need to know if your dog barks at night, but only if you chose dog in the "Do you have a dog or cat?" field. Cat owners shouldn't have to respond to the question about barking since it's not relevant.
2 votes -
Hide/Arrange Archived Dropdown Values
A way to hide or rearrange archived (grayed out) values in label or dropdown fields so end users do not see them in the middle of the list when using work requests.
2 votes -
Business Calendar - Time Off
-Allow there to be a "Global" region in the Business Calendar
-Allow users to import calendar of time off regardless of whether "Region" is selected (e.g. for Global companies)
-In a workflow, automatically adjust SLAs based on when calendar is blocked (e.g. not allowing users to select a due date for when the calendar is blocked)4 votes -
Happy Face Emoji Missing Task Comment
In the task section, when another user comments, you can respond on the bottom of their comment with an emoji. The icon is a happy face, but when you click the icon there is no happy face. The happy face emoji is a staple of my daily operations. It is missed.
5 votes -
log in as
I'm an admin trying to do some troubleshooting. I would like to have a feature in CMP to "log in as" another user to better understand issues reported by users.
2 votes -
Password or permissions on public links
Toggle on/off for password protection or permissions on Collection public links to prevent the links being forwarded continually outside of intended recipients.
3 votes -
Download all assets/attachments
While we appreciate that multiple files can be uploaded at once to a Task, we miss an option to download ALL files from Content or Attachments of a Task. Imagine you have to download individually 20 files provided by the Task Creator, in order to process the Task (e.g. set up a Social Paid, Webpage Display Ads, ...). This takes quite some time and users wonder it´s not possible to download all - like form an email.
5 votes -
Create a Step option same as Field Name changes where you get the option to make the change to New & Existing templates
Marketing Manager who often gets asked to add new steps to multiple tasks - would be helpful if adding the step to the template and it updated new and existing tasks using that template
3 votes -
Approval By email
As a user I need to have the ability to approve workflow tasks assigned to me on Email, without logging into CMP.
Other workflow tools like Asana /ServiceNow let you do that.
3 votes -
Efficiency Dashboards - Show SLAs
I love the Efficiency Dashboards feature and have heard from a lot of clients that they appreciate the ability to see how long it took to complete a task or the lead time for steps. However, what would take this one step further is if we show the lead time for a step vs. how long that step was supposed to take or the completion time for a task vs. how long that task was mean to take. It will help put the data in context for a lot of customers.
3 votes -
Is there a way to make the dropdown in a workflow step customizable? Instead of just having options of "in progress, complete or step"?
Marketing Bus Partner - Admin in CMP
1 vote -
Filter Work Request card in dashboard by template
It is currently not possible to filter or pivot by Template name in the Request card in the efficiency dashboard, which makes this card very difficult to use.
As different teams are using different templates, or each template is for a specific use case, having the ability to filter and pivot by the template name would greatly improve the usability of this card.
1 vote -
Ability to update what the subject line is of the auto email notification that comes from Opti
If we had the ability to update the Subject Line of the automatic email notifications I think it would be more in line with how the Marketing dept sends emails expecting response and help with notification fatigue from Opti
4 votes -
DAM Asset History
Provide Asset History in the DAM/Library, similar to the History in a Task. It is important to be able to see a log of what has been done to the asset, whether it was moved, a URL was generated, etc.
6 votes -
Brief only pulling over from work request when creating new task in a campaign not when linked to existing
A user received a work request for a campaign that already exists. They accepted the work request and linked it to the task that already exists within the campaign. Ideally, this would bring across the brief from the work request. However, it did not but we know that this works when you create a new task within an existing campaign. So can it also do this for existing tasks with a campaign?
Please see example campaign below.
Steps are:Go to Work request 239 which has a Brief in it and link that WRQ to Task-673.
Now go to tsk-673…
8 votes -
3 votes
-
Multi select a task's content actions
It would be great if we had the ability to multi-select items from the content tab of a task to complete repeated actions.
For example if we need to delete items from the content tab after copying a task (since everything pulls over, I can't seem to find an option to de-select content from carrying over). It's extremely tedious and time consuming especially on tasks with larger numbers of content (sometimes well over 80 items)
2 votes -
1 vote
-
Ability to Customize Default Task Statuses (Admin Only)
It would be incredibly helpful to allow admins to customize the default task statuses beyond the current fixed options: Not Started, In Progress, Completed, and On Hold.
Many teams use more nuanced workflows that require additional stages (e.g., In Review, Approved, Blocked, Needs Revisions, Ready for Publishing, etc.). Without the ability to tailor default statuses:
Teams are limited in how accurately they can reflect their actual processes.
Reporting and dashboards become less precise because tasks often end up forced into statuses that don’t match reality.
Teams have to rely on workarounds (like creating separate fields to mimic status) which adds…
1 vote
- Don't see your idea?