31 results found

1. Bot prevention measures

   Please note: this idea required splitting so that various points may be addressed as information becomes available.

   New request:

   1. Bot Protection - Challenge suspected bots to confirm user authenticity
   2. Bot detection with javascript to identify headless browsers
   3. Any other WAF rules to protect the website from anonymous usage and attacks

   Original request:

   Please help with implementing below security features ASAP. There are so many frequent attacks on the website that causes the websites to go down.

   1. Geographical Rate Limiting - Add rules with rate limiting for traffic outside of specific countries (Challenge beyond the primary range/limit and block beyond the secondary range/limit)
   2. Basic Rate Limiting - Can we add a rule with rate limiting to block DoS attacks
   3. Bot Protection - Challenge suspected bots to confirm user authenticity
   4. Bot detection with javascript to identify headless browsers
   5. Captcha functionality - when users initially come into the site or users are starting an order or users are entering credit card information
   6. WAF compromised credentials check
   7. Any other WAF rules to protect the website from anonymous usage and attacks

   There are multiple problems if there are no proper security rules in place.

   • Problem-1: Websites are going down – Loss of business and sales
   • Problem-2: There are many unnoticed attacks, as we know the attacks only after the websites go down
   • Problem-3: There is a possibility of data mining from our websites if there is no security rules

   Please note: this idea required splitting so that various points may be addressed as information becomes available.

   New request:

   1. Bot Protection - Challenge suspected bots to confirm user authenticity
   2. Bot detection with javascript to identify headless browsers
   3. Any other WAF rules to protect the website from anonymous usage and attacks

   Original request:

   Please help with implementing below security features ASAP. There are so many frequent attacks on the website that causes the websites to go down.

   1. Geographical Rate Limiting - Add rules with rate limiting for traffic outside of specific countries (Challenge beyond the primary range/limit and block beyond the… more
   11 votes

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2. Website Stability via Rate Limiting

   Please note: this idea required splitting so that various points may be addressed as information becomes available.

   New request:

   1. Geographical Rate Limiting - Add rules with rate limiting for traffic outside of specific countries (Challenge beyond the primary range/limit and block beyond the secondary range/limit)
   2. Basic Rate Limiting - Can we add a rule with rate limiting to block DoS attacks

   Original request:

   Please help with implementing below security features ASAP. There are so many frequent attacks on the website that causes the websites to go down.

   1. Geographical Rate Limiting - Add rules with rate limiting for traffic outside of specific countries (Challenge beyond the primary range/limit and block beyond the secondary range/limit)
   2. Basic Rate Limiting - Can we add a rule with rate limiting to block DoS attacks
   3. Bot Protection - Challenge suspected bots to confirm user authenticity
   4. Bot detection with javascript to identify headless browsers
   5. Captcha functionality - when users initially come into the site or users are starting an order or users are entering credit card information
   6. WAF compromised credentials check
   7. Any other WAF rules to protect the website from anonymous usage and attacks

   There are multiple problems if there are no proper security rules in place.

   • Problem-1: Websites are going down – Loss of business and sales
   • Problem-2: There are many unnoticed attacks, as we know the attacks only after the websites go down
   • Problem-3: There is a possibility of data mining from our websites if there is no security rules

   Please note: this idea required splitting so that various points may be addressed as information becomes available.

   New request:

   1. Geographical Rate Limiting - Add rules with rate limiting for traffic outside of specific countries (Challenge beyond the primary range/limit and block beyond the secondary range/limit)
   2. Basic Rate Limiting - Can we add a rule with rate limiting to block DoS attacks

   Original request:

   Please help with implementing below security features ASAP. There are so many frequent attacks on the website that causes the websites to go down.

   1. Geographical Rate Limiting - Add rules with rate limiting for traffic outside of… more
   6 votes

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3. Fraud prevention

   We are working to resolve ongoing issues with fraudulent ecommerce orders. Frequently, bots have placed orders using stolen credit card information with valid bill-to addresses but random ship-to addresses. Unfortunately, these orders were shipped before we received dispute requests, which forced us to issue credits to customers and resulted in unrecoverable product losses.

   We attempted to implement the DataDome solution; however, it was not compatible with Optimizely. I also understand that Optimizely currently uses the Spreedly gateway for credit card processing, and I’m aware that Spreedly provides a fraud prevention solution that is not included with Optimizely.

   Could you please let me know if Optimizely has plans to introduce fraud prevention features within its ecommerce platform to help customers reduce the risk of fraudulent orders and financial losses?

   We are working to resolve ongoing issues with fraudulent ecommerce orders. Frequently, bots have placed orders using stolen credit card information with valid bill-to addresses but random ship-to addresses. Unfortunately, these orders were shipped before we received dispute requests, which forced us to issue credits to customers and resulted in unrecoverable product losses.

   We attempted to implement the DataDome solution; however, it was not compatible with Optimizely. I also understand that Optimizely currently uses the Spreedly gateway for credit card processing, and I’m aware that Spreedly provides a fraud prevention solution that is not included with Optimizely.

   Could you please… more

   6 votes

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4. Enable Cloudflare's leaked credentials detection

   Please note: this idea required splitting so that various points may be addressed as information becomes available.

   New request:

   1. WAF compromised credentials check

   Original request:

   Please help with implementing below security features ASAP. There are so many frequent attacks on the website that causes the websites to go down.

   1. Geographical Rate Limiting - Add rules with rate limiting for traffic outside of specific countries (Challenge beyond the primary range/limit and block beyond the secondary range/limit)
   2. Basic Rate Limiting - Can we add a rule with rate limiting to block DoS attacks
   3. Bot Protection - Challenge suspected bots to confirm user authenticity
   4. Bot detection with javascript to identify headless browsers
   5. Captcha functionality - when users initially come into the site or users are starting an order or users are entering credit card information
   6. WAF compromised credentials check
   7. Any other WAF rules to protect the website from anonymous usage and attacks

   There are multiple problems if there are no proper security rules in place.

   • Problem-1: Websites are going down – Loss of business and sales
   • Problem-2: There are many unnoticed attacks, as we know the attacks only after the websites go down
   • Problem-3: There is a possibility of data mining from our websites if there is no security rules

   Please note: this idea required splitting so that various points may be addressed as information becomes available.

   New request:

   1. WAF compromised credentials check

   Original request:

   Please help with implementing below security features ASAP. There are so many frequent attacks on the website that causes the websites to go down.

   1. Geographical Rate Limiting - Add rules with rate limiting for traffic outside of specific countries (Challenge beyond the primary range/limit and block beyond the secondary range/limit)
   2. Basic Rate Limiting - Can we add a rule with rate limiting to block DoS attacks
   3. Bot Protection - Challenge suspected bots to confirm user… more
   5 votes

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5. Quote Workflows for Console and Website Users

   Configured Commerce quotes are ok at gathering a quote request, but are terrible beyond that.

   There needs to be the ability for the sales representative or for an admin console user to edit the quote. We often have regional substitutions that are functionally the same item, but we cannot make substitutions to the quote. We also cannot remove a quoted item from the quote. If we were to quote other items but not that one and Propose a quote, the customer cannot remove the unquoted item and can check out with an item with an invalid price. The sales person and the customer requesting the quote do not get notifications on messages requesting clarification. All in all this tool is not robust.

   We realize that our use case scenario is different than many as we have many products that are unpriced for some or many customers who want to use the website as a discovery tool. But even if everything was priced, I feel this change would be beneficial.

   Configured Commerce quotes are ok at gathering a quote request, but are terrible beyond that.

   There needs to be the ability for the sales representative or for an admin console user to edit the quote. We often have regional substitutions that are functionally the same item, but we cannot make substitutions to the quote. We also cannot remove a quoted item from the quote. If we were to quote other items but not that one and Propose a quote, the customer cannot remove the unquoted item and can check out with an item with an invalid price. The sales person… more

   4 votes

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6. We need to be either notified or be able to see the Password re-set e-mails being suppressed in at Optimizely

   We need to be either notified or be able to see the Password re-set e-mails being suppressed in at Optimizely

   4 votes

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7. Allow Shared Lists / Transfer Owners

   Ability to transfer a list from one user to another, or have multiple owners of a list (for when B2B User leaves company the lists shared by them are no longer 'abandoned')

   2 votes

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8. Improve the processing time of Restriction Group Rebuild step

   I’m seeing only one CPU core was utilized during the execution of the job Rebuild Search Index. As a result the Restriction Group Rebuild step is very slow, even though there are less than 100 items.

   2 votes

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9. Export product list from a category

   In PIM: I want to export all products that are assigned in a certain category. For example, I have category A with 300 products, and I want to export these 300 products in category A. As for now, when I'm in category A in PIM and click on "products" I get the listed products assigned to category A, BUT I can't export them in a excel list or other files types.

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10. Avoid duplicate url segment in the brands page

    Based on this support ticket: https://support.optimizely.com/hc/en-us/requests/1804446, We’ve identified an issue with multilingual sites where the URLs returned by the api/v2/content/PageByUrl endpoint include an extra /fr/ segment.
    Example:
    English URL:
    /brands/kalas/catalog/wire-and-cable/automotive-wire-and-cable
    French URL returned by API:
    /fr/brands/kalas/fr/catalog/wire-and-cable/automotive-wire-and-cable

    As you can see, the fr segment is duplicated.

    Translation Dictionary Configuration:
    CatalogUrlRoot = fr/catalog
    BrandUrlRoot = fr/brands

    Observed behavior:
    When navigating to a catalog under a brand, the system adds the language segment twice.

    Analysis:
    We reviewed the source code and found that the issue seems to be in the PathBuilderUtilities.cs class, specifically in the GetCatalogRootPath method:

    var languageId = language?.Id ?? SiteContext.Current.LanguageDto?.Id;

    This logic always builds the URL with the language prefix from the current SiteContext, which works correctly for standalone catalog pages. However, when the catalog is under a brand, another method has already appended the language segment. As a result, the language prefix (fr) is added again, causing the duplicated segment in the final URL.

    Expected behavior:
    The method should include a fallback or validation to check whether the language segment is already present in the URL before adding it again. Also, we'd like to customize this piece of code if you don't want to change it. Currently, it is not possible to customize it.

    Thanks,
    Polo Jiménez

    Based on this support ticket: https://support.optimizely.com/hc/en-us/requests/1804446, We’ve identified an issue with multilingual sites where the URLs returned by the api/v2/content/PageByUrl endpoint include an extra /fr/ segment.
    Example:
    English URL:
    /brands/kalas/catalog/wire-and-cable/automotive-wire-and-cable
    French URL returned by API:
    /fr/brands/kalas/fr/catalog/wire-and-cable/automotive-wire-and-cable

    As you can see, the fr segment is duplicated.

    Translation Dictionary Configuration:
    CatalogUrlRoot = fr/catalog
    BrandUrlRoot = fr/brands

    Observed behavior:
    When navigating to a catalog under a brand, the system adds the language segment twice.

    Analysis:
    We reviewed the source code and found that the issue seems to be in the PathBuilderUtilities.cs class, specifically in the GetCatalogRootPath method:

    var languageId =… more

    • 

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11. Don't show archived websites in CMS editor popup window

    In the admin toolbar, if you click on the icon to "View Website", you will see archived websites when going into CMS Editor.

    We believe those should be either hidden or have a collapsible to now view it.

    In our case it's our old classic websites and we don't want them to show to confuse the client.

    1 vote

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12. Allow sorting/grouping options in Cart

    Sorting/Grouping would allow the user to organize their cart via specific order or by category or other pre-determined catalog properties.

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13. Allow Naming Saved Carts

    Naming would allow website users to name their saved carts

    1 vote

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14. Display when user 'almost meets promotion'

    For specific promotions like Free Shipping over X amount or Spend X $$ and receive Y discount put a configurable site message that would display at cart (or other designated location) to help signal to user they are 'close' to receiving a promotion

    While this can be customized at the project level we would like to see it built into the base platform.

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15. Product Video in Primary Image Carousel

    While this can be customized we would like to see it offered in base to allow 'video' content to be loaded or linked to and displayed within the standard featured product images as part of the existing image carousel.

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16. Marketplace for Partner Customizations

    Be able to leverage an Optimizely marketplace for things like approved connectors, blueprints, layouts, widgets etc. from partners rather than relying solely on project level customizations.

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17. Use Graph to index and expose all catalog content

    Make using Configured Commerce catalog outside of Spire easier. Helps to enable headless commerce by unlocking your catalog data for any channel.

    This feature would provide a modern API (GraphQL) to easily access and use your product, customer, and order information to power marketing sites, mobile apps, or other custom experiences.

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18. Copy promotions from Sandbox to Production

    Allow for copy of promotion from Sandbox to Production to allow for testing in Sandbox without having to recreate the Promotion from scratch.

    It is also important to be able to copy in bulk as sometimes campaigns can contain upwards of 100 promotions

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19. Improve performance for "Add Saved Cart to Cart" and "Add Recently Purchased List" to Cart

    Speed performance declines when using the "Add saved cart to cart" functionality for orders with 50 or more items as well as extremely large "Recently Purchased" dynamic lists, and is user evident when using the functionality for 100 or more items

    While this can be handled at the project level via customization we'd like to see the performance improved within base.

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20. Outside Sales Rep - Actionable Dashboard

    Have an embedded dashboard on the website for outside sales reps to be able to make data driven decisions, including showing a list of their customers, who has logged in, who has placed an order.

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