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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Release annotations for Application Insights

Would it be possible to implement release annotations that are visible in Application Insights for paasportal/API deployments, similar to the one described in the article below https://docs.microsoft.com/en-us/azure/azure-monitor/app/annotations T...
over 2 years ago in DXP Cloud Platform / Code deployment 0 Future consideration

Clarify and organize workflow step actions

Divide workflow step actions based on user persona (experimentation vs marketing)

_ancestors support in query language, similar to _children

Its possible today to query for _children in several levels. I would also like to have the same support but for ancestors. You would then query for ancestors under a content item, where the items could be several levels down in the content tree.
over 1 year ago in Optimizely Graph 1

Automatic copy of database from production to preproduction

Preproduction should resemble production. There should be an automatic function for copying the database from production to preproduction and keep the correct hostnames in preproduction. This should also be possible to schedule as preferred.
7 months ago in DXP Cloud Platform / Data management 0 Future consideration

More Descriptive Notification Messaging

Currently, when changes are made to work requests, for example changing the priority level, etc., the notification message just reads ‘The requester has made changes to the request….’ If it could be changed to something with more description/infor...
about 2 years ago in Content Marketing / Notifications 0 Future consideration

Daily Digest of Work to cut down on notifications

It would be great if we could choose to receive either a daily or weekly digest of the work and activity in the system that members of the team are associated with. Something like this would cut down on the number of notifications we receive on a ...
7 months ago in Content Marketing / Notifications 0 Future consideration

Request to configure- Avg Available Memory, Avg Http Request executionTime and Avg. process I/O rate for Western Power

Hi Team, We are working with Western Power, Australia. We need a help to configure- Avg Available Memory, Avg Http Request execution Time and Avg. process I/O rate for Western Power Application Insights (all environments). This is required to moni...
7 months ago in DXP Cloud Platform / Health reporting 0 Future consideration

Search should be adjusted based on users history

Search results should take into account user specific information like Has this user ever purchased this item before Did the user recently look at this item online Is this item on a list the user has access to Has anyone else at the same company p...
over 3 years ago in Configured Commerce / Marketing & Promotions 1 Already exists

New workflow button needed

Need a button that allows "Approved with changes"
about 1 year ago in Content Marketing / Settings + Configuration / Tasks, Campaigns, and Events 0 Future consideration

Ability to add Watchers to Routing Rules

When definining Routing Rules, it would be great to have the ability to add Watchers for the rule (similar to the "Notification Recipient"). This use case is needed when the watcher is not actively involved in the work request, but should be autom...
about 1 year ago in Content Marketing / Settings + Configuration 2 Future consideration