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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Configured Commerce

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Admin API Token Endpoint - Currently, it uses deprecated Oauth 2.0 Password grant

Admin API Token Endpoint - Currently, it uses an Oauth 2.0 Password grant. The documentation does not explicitly state this, but that is the grant type. https://docs.developers.optimizely.com/commerce/v1.2.0-b2b-commerce/reference/admin-api-archit...
over 1 year ago in Configured Commerce / API 0

Videos

Instead of showing videos at bottom of PDP page in the tabs, allow videos to be included in the image area at top of page. One of your customer also asked to be able to see multiple images and videos in the product listing page. This could be a ni...
over 3 years ago in Configured Commerce / Catalog & Assets 0 Gathering interest

Access to the Insite.Core.TestHelpers project

As a partner developer, I would like to have access to the very useful Insite.Core.TestHelpers project to help us implement more unit tests for our solutions. That project has a lot of unit test utilities. Having access to these utility classes wo...
almost 2 years ago in Configured Commerce / Technical 0

Grammarly Plug-in for Rich Content Editors

There are a few non-English speaking content editors on the client team that are expressing interest in having a Grammarly plug-in built into the editor to avoid copy/paste!
almost 2 years ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Request to allow list 3rd party prerender extension - Opti Support ticket 1048994

Submitting on behalf of National Business Furniture. They are looking to utilize a 3rd party resource as a short term solution to help them resolve the issue detailed in ticket 1048994. SEO4Ajax – I believe this was mentioned by Encora as a possib...

Whitelisting prerenderer packages to fix googlebot rendering of PLPs and other pages

Our product listing pages fail to render the majority of their content when the user agent is Googlebot or another search engine spider. This negatively impacts our organic traffic. There are 3rd party prerendering packages that take the raw HTML ...
almost 2 years ago in Configured Commerce / 3rd Party Library Allow Listing 1 Will not consider

Add "View Only" product attribute to Product Import

There are many business cases for displaying Product in Configured Commerce that is "View Only" and not directly purchaseable online. However, the "View Only" attribute cannot be set with a Product import. You should be able to set "View Only" in ...
almost 2 years ago in Configured Commerce / Admin Console & Import/Export 5 Already exists

Add ability to override editorTemplates

It would be great to be able to override editorTemplates. Currently there is an ability to create new ones, however, sometimes we might just want to add a option field like "maximum-number-of-slides" to one of the current OOTB versions. If we do t...
almost 2 years ago in Configured Commerce / CMS, Spire & Mobius 1 Investigating

Allow Search Redirects to go to External sites

We would like to be able to take customer search terms (ex: jobs, careers) to go to an external job listing site. Currently Opti only allows you to direct searches within the existing platform, so that a workaround causes the user to make multiple...
almost 2 years ago in Configured Commerce / Search 1 Gathering interest

Allow to configure file upload maximum size on nginx server

A good client of ours asked us to implement a feature to allow him to upload files via the storefront that will give additional informations on quotes. Unfortunately, the fact that the upload size limit on the server is 5MB and we can not configur...
almost 2 years ago in Configured Commerce / Technical 0 Investigating