Need Opal to be able to see workflow fields
Opal can tell us about our workflows - the step names, assignees, and (recently) task-level fields. But it consistently fails to identify the fields linked to workflow steps. Since there isn't an option to export our workflows from the CMP, to do that, we have to ask Opal. But since Opal can't read that crucial piece of info, this is still an incredibly tedious and long process. It seems like it Opal can read task-level fields, it's an obvious next step for it to read step-level fields. Some of our workflows have 80+ steps and most have fields - so this is a big blocker of efficiency for us. Please help. Thank you!
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Bevin Gregory
commented
In case this helps anyone else, here's a note from a recent support ticket:
"...from the product team: Unfortunately, field support during task imports is currently limited to the use of Task Templates. This is a known product gap that the team plans to address later. In the meantime, for task imports, we recommend using a Task Template and declaring the template in the upload."