Settings and activity
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12 votes
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Bevin Gregory
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1 voteBevin Gregory
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5 votesBevin Gregory
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3 votes
We are currently working on a resource module that would allow time estimates at the sub-step level. Although duration will remain at the step level, the new time estimates at the substep level will hopefully allow users to track data at a more granular level equivalent to if we added durations to sub-step.
Bevin Gregory
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16 votesBevin Gregory
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3 votesBevin Gregory
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9 votesBevin Gregory
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4 votes
An error occurred while saving the comment Bevin Gregory
commented
Adding my support to this. We've had to run some tests for agents that work in the CMP and there's no way to bulk delete (or edit beyond what you see in the screenshot). It's a lot of manual work for what I assume would be a relatively simple addition to the drop down menu.
Bevin Gregory
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3 votes
An error occurred while saving the comment Bevin Gregory
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In case this helps anyone else, here's a note from a recent support ticket:
"...from the product team: Unfortunately, field support during task imports is currently limited to the use of Task Templates. This is a known product gap that the team plans to address later. In the meantime, for task imports, we recommend using a Task Template and declaring the template in the upload."
Bevin Gregory
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7 votesBevin Gregory
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9 votesBevin Gregory
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22 votesBevin Gregory
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17 votesBevin Gregory
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9 votesBevin Gregory
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6 votes
An error occurred while saving the comment Bevin Gregory
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We would absolutely use this and it would help standardize our metadata throughout departments.
Bevin Gregory
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6 votesBevin Gregory
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6 votesBevin Gregory
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5 votesBevin Gregory
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5 votesBevin Gregory
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6 votesBevin Gregory
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First, we couldn't agree more - this is crucial and such a limitation. Second, wanted to let the developers know how we have to get around this right now. The current workaround is to create a child campaign, add tasks under it, then mark the child campaign as “Archive” in order to “Archive” all tasks. This is not sustainable. There are several other similar ideas in this forum, so please understand that far more than 12 customers want this outcome.