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Support for Including File Attachments in Optimizely Forms Submission Emails
By default, Optimizely Forms do not send uploaded files as attachments in submission emails. Instead, the system provides links to the files stored in the Optimizely asset library. These links are only accessible to CMS-authenticated users, which limits their usability for external recipients.
Custom Enhancement Possibility:
It is currently possible to customize the SendEmailAfterSubmissionActor to include file attachments, as demonstrated in this community blog post: https://world.optimizely.com/blogs/kennyg/dates/2025/8/sending-email-with-attachments-with-optimizely-forms-in-2025/However, as stated in this blog post, this requires duplicating built-in logic, since SendEmailAfterSubmissionActor does not expose an integration point that allows developers to hook in and add attachments to the message.
Proposed Improvement:…
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