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  1. In the Opti ID > Usage & Billing > MAU Breakdown Dashboard, the “Experiment Name” column currently displays plain text for each experiment. While this provides identification, users must manually search for the experiment within the relevant Optimizely project to view or edit its details. This extra step slows down workflows, especially for customers or internal teams who need to investigate experiment configuration, performance, or attribution quickly.

    Solution: Enhance the “Experiment Name” field in the Opti ID MAU dashboard to display each experiment name as a clickable hyperlink. The link should point directly to the experiment’s details page. The link…

    1 vote

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  2. When a customer is having platform issues at their site(s, our Incident Management team gets an automated ticket that also get sent to the customer's alert contact list.
    However, many users need to actively update their email inboxes to be able to see this email. One of our customers came up with the idea that there's also a need to send out an SMS when an alert is sent out, as it's easier to be notified as it pops up in your notifications unlike email does.

    32 votes

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